Excellent customer service! Everyone was friendly, knowledgeable, and made the car-buying process…read moresimple and enjoyable. Great selection of vehicles and fair prices. I couldn't be happier with my new car. Highly recommend

Michael at Car Bazaar in Franklin is very personable and kind. He allowed me to have a mechanic…read morelook at a vehicle that I was interested in. No used vehicle is perfect, but I wanted to make sure that I was able to handle the condition of the car as is. Unfortunately, it did not work out for me, but someone else will be able to enjoy it that has a little more money than I do to put into it. This is not the dealerships issue, and Michael was very kind and understanding and gave no pressure to change my mind.

Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

I hand him keys he hands back car working. What more can you ask for..not worrying. He did it when…read morehe said he would and that's all you can ask for from a mechanic. And and a body shop he does the work.

I got a 2012 dodge van 6 weeks ago. A great price of around $1900 under bluebook. I have driven…read morethe vehicle almost 15,000 miles working for lift. The only thing wrong was the fuel pump was not working controlling the fuel gauge. The part cost $ 400.00 and the dealer is fixing it for me as he said he would when I got the vehicle. I have no complaint against the man. He even brought the title to my home.

Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

I owned a VW store for over 25 years and was 2nd in the Nation in customer satisfaction , so I have…read moresome experience with Dealerships. My service was handled perfectly, they did what I asked and handled all aspects well. I will use them I. The future for service when needed and I recommend them.

Just NO Would not recommend. The whole experience felt like a scam to me. Prices were outrageous,…read morethe service was frustrating, and I left feeling like they cared more about getting as much money as possible than actually helping the customer. I'll take my business elsewhere. Get a second opinion before approving anything expensive here.

This shop knows the auto repair business. No BS. I towed my auto from the dealer to them for the…read morerepair the dealer couldn't fix. All 4 of my family's auto service gets done here.

$8,000+ repair quote and a false sense that everything critically important had been thoroughly…read moreaddressed. It hadn't. Buried in their lengthy report was a bad battery listed at $129. Simple fix, right? Should have been flagged as a priority -- a bad battery affects nearly every system in the car. Instead, it got lost in the noise of their bloated report. I didn't catch it until a couple weeks later when the problem persisted. Went back to get just the battery replaced and was charged over $600. For a battery. That was quoted at $129 in their own report. When I questioned it, the owner was dismissive, condescending, and completely unapologetic. No explanation, no accountability -- just attitude. Here's my warning to anyone considering this place: Eric Eagleson has zero interest in being fair or transparent. He and Jeff see customers, particularly women who may not have a mechanical background as easy targets rather than people deserving of honest service. That's not just bad business, it's predatory. Get a second opinion before authorizing any work here. Better yet, find a shop where the owner actually respects the people walking through the door. -A customer who won't be back

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.