I owned a VW store for over 25 years and was 2nd in the Nation in customer satisfaction , so I have…read moresome experience with Dealerships. My service was handled perfectly, they did what I asked and handled all aspects well. I will use them I. The future for service when needed and I recommend them.

I did get a call from the dealership GM or Owner offering some solid steps to address my recent…read moreservice experience. I was quite impressed with their sincerity and actions proposed to correct my unpleasant experience. The appear to be in the process of changing the culture there, and I am willing to give them another opportunity to keep my business. Its rare to me to have a business follow-up and correct an issue, going above and beyond to make it right. Will update again after my next service visit.

Went to buy a new vehicle. Went to Steve Jones, because I like dodges. Walked all over their lot…read more Surprising that no one came out to help me. I guess they don't have salespeople?? I guess the don't care if they sell a vehicle or not! Oh bought a Nissan, salesman opened my car door as soon as I stopped Moving. Got my business..It's called customer service!

Friendly staff, good selection of vehicles, and good prices. Always treated well and do whatever is…read morenecessary to keep the customers happy.

Good service, great options and referrals took advantage of their recommendations and referrals…read moreworked well

The folks at Victory Nissan were great to work with. They gave me a good deal on the truck and took…read morecare of everything!! I would recommend them, especially Kody, to anyone!!!

Great dealership and people. Service dept attentive an efficient. Love my new Ram 2500bread more

I took my 2017 Jeep grande cherokee there In July because it wouldn't start one morning. took about…read morea week before I heard anything from them. they told me i had a blown head gasket and my starter was out. I had paid for a warranty that should have covered those issues. but my claim was denied. so instead of paying dealership fees for the repairs I got a tow truck to get it and take it to a local mechanic. I paid the 193 for the diagnostic from Steve Jones but they never put stuff back together . spark plugs were left unplugged and bolts in the windshield . not at all how I brought it to them. the motor cover was in the very back of my Jeep. also not how I brought it to them

we came to visit Vince to buy a. 2014 Toyota 4runner , after spending the weekend going from…read moredealership to dealership looking at really badly kept and over priced 4Runners , it was an absolute joy to find Tri Star and get a really perfect 4Runner for possibly the lowest price in all of Tennessee . the test drive was great and Vince made the paperwork so easy . please save yourselves the stress and give Vince a call ! his inventory is very clean and detailed , nothing shabby broken or bent . all Quality .