Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a low mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it. read more

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto mechanics.

I gave my review n realized that some words or letters were left out when I reviewed comments. Once, again, we were truly satisfied as customers that made us feel valuable in the process. I can't say enough about the mechanics, receptionists, we appreciate it. They will be servicing my Lexus from here on out. - read more

Completely trusted and friendly. I have all my work on my 07 4runner limited here and it's always correct and fairly priced. Love these guys! read more

I bought my Lexus (a well taken care of 'classic') from Jon who had been servicing her for the previous owner her entire life. Over 4 years later and Jon is still the only one that works on or services my Lexus, which is approaching 30years young. Jenny is a sweetheart and LexPro is my shop of choice, even though I moved to Spring Hill. I proudly wear my Lexpro tshirt and enjoy meeting my fellow 'LP fans' in the lobby area whenever I take my baby in for a regular servicing or repair, and know I can rely on their recommendations as well. We recognize an honest, caring, respectful, reliable and knowledgeable business and team when we see it, and our loyalty and repeat business reflects what a great job they do and the value they bring to their community. read more

I took my 2006 Acura TL here to have the air conditioner looked at. They provided a free estimate and were quick to get back to me and also quick to find the part that I needed. They were able to install it the same day and at a good price. They seem like a very trustworthy crew. I would bring my car back here to be serviced again. read more

Took my Lexus to the dealership to diagnose a noise under the car. The exhaust shield needed repair, would cost over $3000 to fix. I went to Lexpro in Franklin as recommended by a friend. The SAME diagnosis, but found and fixed in less than 20 minutes for under $100 . This will now ALWAYS be my Lexus service place . Excellent service, fair pricing, and kind people. read more

Great service! My AC hasn't been working. I was pretty sure it needed a new compressor. It did. They got it diagnosed and replaced quickly and at a reasonable price. Thanks guys. read more

I had a wonderful experience with Lexpro Automotive in Franklin branch. Very professional, very polite and very helpful. I would certainly recommend their service to anyone. read more

Great service center for your Lexus or Toyota without dealer pricing for labor. These folks are certified Lexus and Toyota techs with dealer experience and ASE training. With our local dealers charging $194 per hour for labor, I was looking for an alternative. This shop fits the bill as they are far more reasonable in their pricing and totally transparent about service(s) needed and related cost. My dealer wanted $390 for a flush and fill on a 5th gen 4Runner . Lexpro Franklin only charges $253 for this service. Why not support a local home owned shop and have your money stay in our local Middle TN economy. From oil changes to major services needed, this shop can do it all. Two of our local new Asian car dealers are owned by corporations; One based in Houston and the other in Charlotte, NC. I would rather my money stay here. Very reasonable parts charges for quality Toyota OEM parts or high-quality alternatives to the Lexus dealer's parts department. Save your money and support the little guys for a change. read more

Really appreciate this repair shop. They were helpful in explaining what was going on with my vehicle. Five stars and a big thank you for their service. read more

I'll never take my Lexus anywhere else! I trust John 1000% on his expert opinion and pricing. Always reliable and quality service!

Hello we had another repair station tell us we needed over $ 1,000 of repairs. They diagnosed and repaired it within 45 minutes. Cost was less than $200. Quick, honest friendly service. We are happy new customers of Lexpro. read more

We've taken our 2003 Toyota Tacoma pickup to Lexpro four times during the last six years. I do my own basic maintenance...oil changes, etc. myself, however if it's anything more serious I trust John and his employees at Lexpro to do the work. They're HONEST, very capable professional mechanics who do it right the first time, and NEVER overcharge. If you own a Toyota or Lexus take your car here for repairs. You won't regret it!! I give them my strongest recommendation! read more

Thank you for getting my car back and running. I am very pleased with the work and customer/tech relations.

Went from a bad experience to a positive one. You can see my 1 star went to a 5 star, why do you ask? Well, the owner Jon reached out to me after he heard what happened and was even a little shocked himself when he heard the price I paid. Bottom line, I acted like an arse myself and apologized to Justin, the front office administrator, and Jon as well. Jon stepped up, cut me a nice check to make things right, and now he has my son, my brother, my fiancé (her car was there today!) and my business for life. Good can come from an unfortunate situation, as I owned up to my end of the situation as did Jon and Lexpro. I HIGHLY recommend LEXPRO for all your automotive needs, well done sir! Thank you. Larry Wiz read more

I highly recommend Lexpro for your Lexus or Toyota. I have used them on multiple occasions for the various Lexus' I have owned over the years and have always been very pleased with their work, competent, reasonably priced and on time with their completion date. I am glad they are in Franklin, I used to go to their Murfreesboro location even though I live in Franklin. read more

Totally satisfied with this shop. I work at a motorcycle dealership in the Franklin area and can spot good places and bad places. This place is a gem. My car broke down, I had it towed there, they serviced it, and the first time I saw this shop or my car after it stranded me was when everything was done. My car feels 3 years newer after bringing it here. read more

John is honest, reliable and friendly! I don't take my Lexus is300 F sport to anyone else for mechanical work.

John has taken excellent care of my 2002 LS430 for 8 years! He only does necessary work and explains everything He is friendly, caring, prompt and efficient! Great job! My car has 160k miles and still purring along ! read more

I took my Lexus in for an oil change and tire rotation. They also replaced some air filters and replaced the battery in my key fob. The service was lightning fast, and priced fairly. The waiting room is pleasantly appointed with complimentary snacks and drinks. Based on a very pleasant first experience, I will continue to use Lexpro for my maintenance and repairs. I will reccomend them to others (I think I just did). read more

We love John at Lexpro. We take both of our Toyotas to him. He always goes above and beyond. Good work too!

I have been coming here for several years and I really like this shop. Lori and John are great and always try to work around my schedule for appointment times. I also feel like they are very honest. I don't have a lot of car knowledge but I don't feel they take advantage of you at all. They review things with you and even go so far as to show you an issue with your car and point out, why it needs to be repaired. read more

Lexpro is only in it for the money and cry babies as owners. I dropped off my car and they got mad when needed a ride home. Poor service. Then they said my repair would be 1200 after finding the problem. Another shop found the real problem a little hose that only cost me 180.00. Jim is very demeaning on the phone and treats people with total disrespect. I would never deal with this auto service shop for two reasons. Not doing the right thing for customers. Pure greed to fill his pocket book. Second totally unprofessional on the phone and at the office. read more

I had an "check AWD" pop up on my dash, and was freaking out about the cost to repair it. On top of that, it was impossible to find a shop t hat would look at the car the same day (I had to leave town). Lexpro was able to squeeze me in for a diagnostic and figured out that the light popped on because I recently had a dead battery. A quick reset, and my car was good to go...all for roughly $55 (diagnositic cost). All done in 30 mins. Just nice people. Thanks for the peace of mind. read more

I trust no one but John at Lexpro with my old LS 400. He is honest, straight forward, highly competent and affordable. If you are looking for the right place to service your vehicle, be it extensive repairs or a simple oil change, this is the place. Bob Flournoy, Franklin, TN read more

This place is awesome. Great customer service and all around excellent work. I will definitely be back for my next auto service.

Lexpro Franklin charged me $57.36 to test my battery that I bought there and my alternator. I wasn't told up front that there would be a charge. I went down the street to another auto repair business and they charged me nothing for the same service. I won't be going back to Lexpro Franklin read more

The staff at Lexpro is awesome and always do a great job on my vehicle. I highly recommend them. The owner is thorough, professional, and completely trustworthy. I have never experienced a problem. I am always told what the problem is first and then they let me know what the cost will be. They are so reasonable and I trust them. read more