Great family business that knows so much about equipment and areas to dive. I didn't take any classes from them, but spent a lot of time talking and getting to know the owners. I enjoyed and will definitely be back. read more

Underseas was very kind and helpful when I reached out to inquire about a last minute PADI Advanced Open Water certification for an upcoming trip. Even though my last few dives (including multiple SSI certifications) were less than a month ago, other local centers told me that I would need to participate in a refresher course either because they didn't 'trust' my SSI credentials or because it was 'required'. One also told me that they wouldn't take me to the quarry because "I wouldn't enjoy it".... Needless to say, Bruce at Underseas came through AND paired me with Johan Raffin who was an excellent instructor for this course... AND I DID enjoy it! The quarry is definitely cold and murky, but it was also a good learning environment. I would highly recommend Underseas for their service quality in the shop (thank you, Bruce!) and the professionalism of my instructor, Johan! read more

Never done anything like this activity before and it was quite amazing. Worth the wait and it was something different that I never experienced before. read more

If you're looking for a place to get scuba qualified, refresh your skills, or even just service your gear this is the shop to go to. I got my certification here for my open water, my advanced, and my rescue diver and I couldn't have been happier. The staff is patient and respectful and they will help you not only find the gear that is best for you but help you take good care of it as well. Sandy is phenomenal, she has been servicing my hear for years and it's always in top shape! And Bruce is always the person to talk to about great diving places and the newest gear! I recommend this shop to everyone I talk to who is in the area and who is interested in diving. If this and the other great reviews haven't convinced you yet, just drive up and visit for yourself. Ask for a pamphlet about their classes and trips, that provide costs, available dates, and other important info. They are happy to help you plan out the details on how you can start your own scuba adventure! read more

My experiance with underseas scuba surpass my expectations. I will be getting mi scuba certification there. Rene read more

THE BEST EXPERIENCE EVER! My husband and I took the class to become scuba certified, he was ecstatic & although I was also excited, I was MORE than a little timid, because I have never been a strong swimmer. Not only did the class instructor make ALL the various information easy to understand, but he went out of his way to help those of us who needed more help than others. Once we got into the pool, the instructors took their time with everyone, and if someone had a difficult time completing a task, they took them aside to work with them one on one, until the got it! Super patient, Very knowledgeable, & Helpful staff!!! They go out of their way to make sure you're comfortable and confidant in what you are doing! And all the gear was TOP OF THE LINE. Can't wait till I get Open Water Certified with them later this month!!! read more

My husband and I are dive enthusiasts and enjoy visiting different places every year. We just returned from another fabulous trip completely organized by Bruce, Sandy and the Underseas Scuba team. With 40 years experience we find them to be invaluable sources of information with exceptional expertise and fact based recommendations based upon our personal dive goals. Everything from where to dive, which dive operation is safest and best, to noticing on our last dive trip our equipment had been recalled and proactively offering to resolve the issue on our behalf. They are completely focused on the total trip experience even arranging evening outings for our group when traveling - where we had the opportunity to make new, wonderful friends from all over the area. Whether you're a new or experienced diver - we highly recommend Underseas Scuba as the premiere dive shop in the Chicagoland area. read more

This shop sees how to help and not to scalp. Thanks Sandy for making my day and allowing me to use my good old Suunto Cobra for another few dive trips. read more

Jackie & Keith were great, Bruce was very kind in the shop. We only did the initial training, great time and really great people. I have not done anything involving equipment purchasing yet but I did enjoy the conversation between Bruce and some guy buying a camera, the knowledge and education was enjoyable. read more

I just finished earning my recreational PADI certification through underseas scuba. Kathy was my classroom/pool instructor and Dale was my open water instructor (in Haigh Quarry). Words cannot describe how pleased I am at the friendliness, kindness, knowledge, teaching ability, and customer service that I experienced during this certification course. I would recommend underseas Scuba classes to anyone! They just did such an incredible job. I rarely write reviews on yelp, but could not hold myself back from writing this one! Great job guys! Thanks! read more

As a Suunto computer user I can say that Sandy is the best!!! I had a problem with an old Suunto Gekko and sent it to the Suunto Salt Lake Service Center. They swapped it out with a different model and different mount. They were no help at all in getting the mount right (to fit into my console). I called Sandy and, even though I was not spending a penny with her, she spent the time to figure out the issue and tell me how to solve it. When we determined that a spacer was missing, she mailed one to me at no charge. I wish they had an online catalog so I could buy all my gear from her (I live in CA). read more

When I signed up for the PADI scuba diving lessons about a month ago, I had no knowledge about the gear or the concepts of scuba diving, but I completed the course feeling confident about scuba diving. When I went to buy my gear, fill out the medical form, pick up the materials I needed, etc., the staff was very helpful and I was able to get everything I needed for the course and my future trip to Belize without being pressured into getting anything I didn't need. The zipper pouch given to me, and all the other students, contained all the materials needed for the course, including a sheet of paper that told you what gear you needed to have for the pool sessions, what to read, etc. The instructor for the course and the staff made sure that the people taking the course were aware of the readings and gear required. Everything was clear from the start, so I knew what I needed and what was expected of me. I was very impressed by Johan, one of the pool instructors. He was very nice, patient, and extremely helpful, especially with the people who needed to spend a little more time on a specific exercise than others. While that is just one staff member, all the staff members were very helpful and were able to answer my questions from the very beginning. Overall, I am extremely satisfied with the class I took, the gear I bought, and the staff. I look forward to coming back to this store for completing my certification, getting more gear, and any other scuba diving needs I may have. read more

Bruce and the team at Underseas Scuba have helped 3 generations of Mancuso's become certified scuba divers. Would recommend their expertise to anyone. I was a very (read VERY) nervous swimmer, much less diver, and the instructors were incredibly patient. They took their time getting me the right equipment to feel comfortable in the water too. Note - that equipment I purchased at 17 is still working 19 years later.....no joke, still use it. read more

I was new to diving when I was introduced to Underseas Scuba Center. They were so kind and informative when I needed help completing my Open water certification, including making rental gear available for my use. Since then, I have been on several trips with them, bought all of the new gear from them (new BCD, new mask, dive bag!) all at pace that worked for my budget! They also offer classes for the additional PADI certifications I've gotten since that initial dive! I know they have my safety and my best diving experience at heart. read more

I used Underseas Scuba Center to perform my class and pool portion of acquiring my open water certification and planned a trip with them to Cozumel to finish certification. The whole process was easy and well explained. I will plan future trips through and with Underseas Scuba. read more

I have been a customer for years. They do a great job with servicing, stock an excellent assortment of gear and have knowledgable, friendly staff, so I keep going back. read more

When deciding on going to the USVI, I knew I wanted to snorkel, but had no idea what I needed. The folks at Underseas Scuba helped me to get the right equipment. They were courteous and helpful....! Highly recommended! read more

These guys are listed online as one of the 6 or so certified sites for Agualung and Suunto gear. We drove quite a ways to drop off our gear for service. They told us two weeks (which seemed rather long as it was routine service only, no repairs needed.) Kept calling when it would be ready, and they kept asking "when were we diving?" Apparently, those who plan and prepare get bumped by those who come in with some "urgent" need to get something done pronto, whom they then accomodate at your expense. Finally got our gear back after more than 3 weeks, just in time to ship ahead. Bottom line, the servicing was done expertly and on budget, but the timing remains a sore spot. I guess you need to give them the same "urgent" line of BS so you get your gear serviced promptly and not sent to the bottom of the list, or else drop it off when you are certain you won't be diving for a good while. read more

NEVER EVER GO THERE!!! I wish I can rate it a negative star. About one month before the class, I had some spare time to use on weekend. Because I will go to Bali this August and all the PADI courses around the world had the similar price, I thought why wouldn't I finish PADI OW course before I went to Bali so that at the time of arrival, I could enjoy scuba diving directly. Then I looked online to check if there was a good scuba diving center nearby. After reviewing at the extremely high rating on yelp, I convinced myself to drive there to check it out. Tim was a guy who received me. I asked him what's the starting time of the course to make sure I can finish the course and get the certified card before I leave the country. And I asked him about the equipments that I had to buy. He told me the only thing I had to bring was a mask. And I was 100% sure that's what he said when he talked to me. At that time, if he told me that I had to buy a snorkel and fins, I definitely won't sign up for the two reasons. Firstly, fins are too big for me to carry internationally and I am out of luggage space, so it would be very expensive to bring fins with me while traveling to Bali. Secondly, the same course provided in BALI will not only provide every piece of gear, but also it will provide free lunch and a free ride from hotel, why would I pay an extra $300 dollars on those gears? It doesn't make any sense. Looking at around $500 course fee, I thought it was a little expensive but still, I paid for it. Tim asked me the medical condition which I was totally qualified for that. But he didn't mention I had to swim 200 yards and float 10 minutes on the water. I know lots of people are good swimmers who can easily finish those two tasks. Unfortunately, I can barely finish those. If he mentioned about this prerequisite, I don't think I will sign up for the course. Anyhow, I paid for the course with my credit card. Tim took me to its shop to try those masks(only masks, no fins). The masks there were well made and expensive, but I am near-sighted, so I decide to buy a prescription mask online. Then a girl handed a package to me to ask me to read the book before the first day of class. When I drove back home, undersea scuba center called me saying that they forgot to let me fill out a medical insurance form. Next day, I drove 40 minutes to write that form and they didn't even say sorry to me. But Tim did remind me buying a mask before coming to class. What a responsible salesman! Everything is out of my mind on Saturday when we were about to hit the pool to practice. First of all, we were tested to finish 200 yards swim and 10 minutes floating. Apparently I failed although I tried my best. Then, as mentioned before, I only took my mask. Tim asked me where were my fins and snorkel? I was so surprised that I had to buy fins and snorkel, which I wasn't told to. So I can't go to the pool to practice with everyone else. The French teaching assistant was the only nice guy who tried to give me his fins. However, it didn't fit. So I had to sit near the pool and wait for 3 hours until they finish. I was shocked that even the class was finished, the instructor Tim just ignored me and he didn't even look at me. So I had to run to him and ask solution. He told me he had to go back to discuss with owner Bruce and he will give me a call next Monday. And apparently, since I didn't have pool practice, I can't continue to finish the following courses. That call finally arrived 3 weeks later. The owner Bruce called me. He said Tim told him a little about me. Then I asked if it is possible to have a partial refund. He insisted saying no. I double explained my situation and my logic, but he kept saying it was my fault to hear that wrong. I was unhappy because to a newbie of scuba diving, it is shop's responsibility to explain correctly to me the requirement and prerequisite of the course. He said everything was on their website and book. But it didn't make any sense. First of all, I didn't view their website, I just found on yelp and go to shop. If I assume I went to their website, there is still not customer's responsibility to read tens of thousand of information posted on their website. Secondly, the book he mentioned wasn't given to me until I pay the money. If I knew this before, I definitely won't pay. In final, he still insist not refunding me any penny. And he hanged up the phone rudely. Bruce told me that if I posted review online, he would take legal method. Now, I wrote down my personal awful experience. Bruce, if you see this, PLEASE PLEASE PLEASE take legal steps now, I am waiting for you. I am responsible for every word I typed here. Although I am a ordinary customer, I won't be afraid of threaten by a shameful owner. I will protect customers' rights as many as possible.Hope there won't be any innocent customer like me be played around by them. read more

Best dive shop in town. And awesome trips. Right now we are ready to head out to Guadalupe Island to dive with the great white sharks Keep up the good work! read more

I got my PADI open water certification through Underseas Scuba, and I can't say enough great things about them! From Dan in the shop, to my classroom instructor Tim, to my open water instructor Dale, everyone is nothing but friendly and helpful. I will definitely go back to Underseas for my future diving certification classes! read more