I've been to the store a couple of times recently, and while I usually love the selection, I…read morenoticed the stock seemed pretty similar both times. It's baseball season, right? I was hoping to see some new gear maybe some different bats, gloves, or apparel. I know things can be tricky with inventory, but thought I'd mention it. Also, any chance you could look into the escalator? It seems to be out of order pretty often. Just wondering if there's a plan to get it fixed

I have been visiting this location for more than 6 years and my experience has always been…read moredelightful. Today I purchased a North Face backpack for my flight tomorrow to India. Customer Service is friendly and prices are fair.

This location has a decent selection. They have some clearance sections and signage is clear. I…read morewas helped quickly in the shoe section.

I've spent a lot of money on my daughters there the last 3yrs. Softball, soccer, swimming and…read moregeneral apparel, and the last few times I've been in there the last couple of weeks, I am ASTOUNDED how bad the service has gotten. The kids that work there are rude and have no concept of how to communicate. On that note, I can't believe, as a 46yr old, I'm gonna say this, but having robots helping me, and they would actually help me, is going to be a HUGE IMPROVEMENT than what is currently in place.

Just ran to Dick's Sporting Goods in store. Return regards to returning a bike, I picked up an…read morealternate location, show the barcode, and this jerk wanna be manager, who is in his 40s and a manager at a sporting good store.... Named Brian was a hands-off jerk. Ask kindly for store credit for a bike that is not 24 inches show the in-store barcode label and he still stated that there was nothing that he could do, remind me to never go back to Dick's, no wonder why they have two stars at this piece of crap location.

It seems like they're constantly out of stock on a lot of thing's even popular brands you expect to…read morefind. The shoe selection was pretty weak and the baseball gear section was a real letdown especially since it's baseball season I was hoping to find some Bruce Bolt gloves, but no luck.Honestly, I'd recommend checking out the Schaumburg or Lombard locations instead. They usually have a much better selection and seem to be better stocked.I rarely encountered any staff who greeted me. It might be worth looking into improving customer service.

I visited this location earlier today and I wasn't greeted until being in the store for 5 minutes…read more I had many employees walk past me, but none spoke me. Shopping was difficult, because there were clothing racks in the isles and pallets at the end of the rows.

12/5/24 around 3pm. Whoever was in the front should not work for customer service. Not only was she…read morerude in the way she spoke to you but the looks she was giving me really showed she pick and choose who she wanted to help. All I went for was a pick up order. Never spending a dollar there.

Dick's House of Sport has officially opened (Or reopened) in this same spot and holding their grand…read moreopening event this weekend. The store refresh is super cool, bright and a great Chicago sports brands vibe is alive inside. Fans of Free People Movement will love the expanded merch section. The store inside is bright, colorful, and checkout the rock wall corner. (Reminds me of when Galyan's was in here). There's some eye catching Chicago teams merch, but prices are pretty high. (Like an $80 cropped womens Bear's sweatshirt or $38 tees). Wishing the beautiful new and improved Schaumburg Dick's location much success.

Dick's Sporting Goods sells every sort of sporting equipment along with sports themed apparel,…read moreincluding licensed wear of your favorite teams. This store located in Schaumburg, IL is one of the larger ones we've visited, with a huge atrium and two stories of various wares. We came soon after it opened and it was SO empty. But there were people available to help, along with open registers to quickly check out. Maybe because there were so few people, the associates seemed to be going out of their way to be helpful and friendly: from the talkative cashier to the disabled greeter in the wheelchair using an artificial voice generator. The most important thing was that we found what we were looking for in this well stocked, giant store: Fighting Ilini branded socks and banner to gift our friend's son who had just recently decided to go to my alma mater.

I frequently shop Dick's online. Sometime I have to make a return at the local store and they are…read morealways efficient, friendly and gracious. The online shopping is also excellent with fast delivery and a variety of merchandise and sizes I cannot always find in the store. I am a loyal customer.

Dick's Sporting Goods - Joliet I called customer service…read moreahead of time to confirm they offer a military discount and was told yes. When I arrived at the store, the manager at the register told me they don't offer one. Completely inconsistent information and poor customer service. If your own customer service line says one thing and your store leadership says another, that's a problem. No stars from me.

Going, Going, Gone! is a great place to go when you are looking for deals on sporty / active…read moreclothing, gear and shoes. Having said that they are often understaffed during both peak hours and busy days. On my latest visit they had only 2 people at the registers and it took almost an hour of waiting in line to check out. I hear it's often like this and they really aren't trying to fix the situation. We had a lot of great deals and came from the city. We otherwise would have left.

Updating my review: a security tag was left on one of my items. I don't live nearby so this is a…read morehuge inconvenience. Now that I shop at tj max more, the discounts are better or the same at tj max. They don't have a huge winter coat selection. I think most of the discounts can be found online or at other discounts retailers so I wouldn't drive out of my way. Worth the stop if you are in the area.

They have a decent selection of sportswear and gear at reasonable price points. I visited this…read morelocation in search of snow pants for a recent ski trip. I was able to snag a pair of Columbia snow pants which surprisingly required no alterations at 60% off. For me that deal is a steal because ski gear isn't cheap! There was a decent amount of staff working the floor and when one of them noticed I needed a fitting room, they were quick to get me into one. This sporting goods store is tucked within the NEWCITY outdoor shopping mall. Garage parking was free for the first two hours if you validate here or at Mariano's.

A bit more compact than some other DICK's Sporting good locations in Chicago but this location has…read moreall the different apparel and equipment you need for a wide variety of sports. It seems to me that if you're looking for larger home gym equipment, they don't have a lot of it on display here but if you're looking for sports equipment, branded apparel, golf equipment, and other smaller items -- you'll find what you're looking for at fairly reasonable prices. The checkout here is efficient and friendly and there's staff walking around the store if you have questions.