Worst experience with office staff ever. Make sure you ask tons questions upfront; otherwise, you…read morewill be paying out of pocket for visits that should be and are normally part of the follow up package at most other dentist offices. I got excuses from the person who answered the phone from January through March that, "I'm new and I don't know how to get that information for you. Could I get a good number so that someone can call you back and answer your questions?" Don't expect to get a call back. You will need to stay on top of it. I also was on hold for over 20 minutes, got disconnected, and called back just to hold again for another 20 minutes to find out that they would not send my last visit to my dental office as there is no billing code for a re-evaluation. That's laughable because there is a billing code for everything. Took me until the end of February to get everything straightened out from my two visits with them in early December of last year. They don't worry about following up on claims because as I was told, if we don't get it from your insurance company, we'll bill you. Last but not least, make sure you get information as to what the insurance company will pay before setting up any appointments. If by chance they overcharge you at this office, you have to wait at least two weeks to get a check, will not put it back on your credit card. It's not two weeks from when they get payment from your insurance but two weeks from when they get around to account billing updating. Not the way to run an office. Beth B.

I'm now going every six months, alternating with my "regular" dentist every other six months, so…read morethat's once a quarter. Bone loss is my problem. It's known. Dr. Monestero is incredibly personable, efficient and proficient. He's good in his work. I appreciate that profoundly. What wasn't known on my Tuesday visit, February 6: a gum infection. Where the hell does that come from? What did I do? They took pictures. Cleaned my teeth. And I walked out with a prescription for a dental paste steroid to apply 4-6 times a day. Holy dang-bang it! Gotta figure out how to accommodate that ridiculous regimen. I go back in two weeks.

I love this place! Seriously, as a grown adult I have hated having to do dental checkups for…read moreyears. My wife found this office when we moved to Missouri and I can honestly say in the last 6 years or so of living here, I've never been upset about a visit here. One thing I cannot understand is how they can remember me from one appointment to the next. I do regular 6 month checkups and never need anything more, yet the receptionists know me when I walk in. The hygienist knows me, remembers my interests and my employer, etc. I don't know how they do it, but it makes the experience even better. It's like I'm walking in and talking to friends, not just another dental exam.

I hate going to dentist and I thought I had found a good one. At her last practice things were…read moregreat. Things would get fixed and it never felt like you were being a bother. At this new practice it always feels rushed and the treatment reflects that. I've basically begged for help for a year over multiple appointments to deal with teeth pain and bad taste I had around implants. Multiple x rays were taken across two trips from what I recall, and kept being told I was all good. Eventually I had to assume they didn't know what they were talking about or just didn't want to deal with it so I went out for other opinions because they just wouldn't help me get to the cause. And this wasn't severe pain and I wasn't looking for pain treatment, I just wanted to fix the tooth and get rid of the taste I knew wasn't right. After seeing another dentist, an oral surgeon, and a prosthodontist I can assure you there was a lot wrong for quite awhile. Some of these other dentist have much nicer x rays and technology but they said even with older machines it should have been clear. But because I had waited too long to see them I am now looking at implant removal, maybe two of them, and then bone grafts to rebuild and then hopefully a reinstall of implant(s). I'm seeing multiple specialist because some want to pull one implant and some want to pull both because of how bad it got. Then I have to explain I haven't been ignoring my teeth, have been going in for cleaning every 6 months, and have specifically brought up there area in question for over a year and for some reason, the dental professional I put my faith and money into, steered me completely wrong and then wouldn't even return my calls since all this. Don't worry though I paid that last bill you were able to send even though my calls and voicemails were ignored. Do yourself a favor, protect your teeth and your own wellbeing and see someone who has the time, skills, and technology to get yourself treated correctly.

Dr. Ries and his staff were excellent from start to finish. My son's teeth were a little more…read morecomplicated to fix and they took the time to make sure he got the proper care. All of our visits were very efficient, and the staff was always helpful in explaining what was being done. We sent all 3 of our kids to Dr. Ries and would highly recommend him to anyone looking for an orthodontist.

I really appreciate Dr Ries and his staff! They have been wonderful to my son. The staff is always…read morefriendly and Dr Ries is very personable and kind. My son and I had a lot of questions and Dr Ries was very patient and answered every question. He treats my son like he is a partner in his own treatment. Dr Ries always comes out to talk to me, at the end of every visit. We visited other orthodontist office and felt that Dr Ries cared the most! And his price was great too!

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Dr. Demko is NOT ABO certified, I wish I would have done my due diligence before starting my…read moredaughter's care with her. Please do yourself a favor and go to this link and search your zip code. It will tell you which orthodontist has done the extra work to become certified and this is extremely important when choosing great orthodontic care. This is the highest level of orthodontic training and it requires orthodontist's to renew their certification periodically to make sure they are staying up to date with the most advanced care. https://www.americanboardortho.com/patients/orthodontist-locator/ Our experience at this orthodontist was extremely challenging. If you would like a more detailed account of our two years of treatment, please reach out to me personally. I can also share where other trusted dental professionals in the area take their own children for orthodontic care (they are ABO certified). I am sharing this review in hopes of helping others make informed decisions. Our family spent significant time and money here and ultimately had to start over care with a different orthodontist, which now means my daughter will be in braces for a total of four years.

Dr. Demko is an amazing orthodontist who truly cares about their patients and strives for…read moreperfection. As an adult getting Invisalign, I was worried about feeling out of place, but the entire team made me feel so comfortable and supported. If you're looking to change your smile and achieve better teeth, I highly recommend Dr Demko. They genuinely make the experience stress-free and positive. You will be so happy you did it!

We love Dr. Bauer! Not only has he treated our children but also my husband! Great for children and…read moreadults! His great bedside manner, staff , knowledge and -of course- perfect smiles are why we continue to send all our children. I love how he starts treatment early so that we could be proactive vs reactive in the teenage years!

Dr. Bauer and staff are super friendly and very helpful. They take the time to explain the care…read moreneeded and review the whole plan. Scheduling is really easy as well.

Dr. Purcell was my orthodontist for over 4 years as well as my sister's. When I initially went to…read morehim, I only had minor adjustments that needed to be made. When the braces came off, my teeth were perfect. The worst part about getting braces was sitting in a chair while he and his assistants glued braces to my teeth while my mouth was being held open. They probably made this the most enjoyable it could have been. They always made sure I was comfortable and they treated me really well. Dr. Purcell even remembered what school I went to and how far along I was. I'm pretty sure he read my file before he came in, but it at least seemed like he was on top of things. Whenever I needed an appointment, I could sometimes even call the day of and they would be able to fit me in.

Disappointe! Holistic practice without any holistic results! They draw labs that they do not go…read moreover to explain them, and give you a chart with teeth and body map...no explanation! They take BP reading and do not react when patient has BP 80/63 and lightheaded..but proceed with dental exam etc...WHY CHECK BP IF THEY CANT SEE PATIENT HAS A PROBLEM IN FRONT OF THEM? HOLISTIC PRACTICE?????HOW??? initial new patient charge of $425, feels like a scam, without anything holistic, where they want to charge Thousands more before they will do the work you were asking about, which was to remove mercury amalgams fillings! Felt like they set people up for paying $$$ by advertising Holistc practice!

Had my first experience here this week and the staff and Dr were incredible. I didn't feel rushed…read moreand or anxious at all. They are a biological dentist, so they take into account how our mouth affects our whole body and do things and won't do things that other dentists turn a blind eye to. So happy to have them so close. Highly recommend.