June 20 2024 Quality cabinets, great service. I was at the showroom numerous times while waiting…read morefor my insurance to approve my kitchen damage after burst pipes from the freeze in January. I developed a great rapport with the owner while I was trying to determine what I wanted. Took several months before the kitchen was ready for the cabinets due to the contractor that insurance assigned and his prolonged work schedule (drywall, floor, ceiling and electrical all had to be completed before cabinets were ready to order. Finally when cabinet order time came, owner honored the prices quoted from March and returned my many calls between my 1st trip to the showroom and when I FINALLY ordered. He even came to my home to double check the measurements from plan of the contractor since LLC (his group) was not installing. Cabinet swing, and all things that I didn't even think about were plan checked &confirmed . Very happy with my cabinets when they arrived and was far happier with Lakewood Cabinet Center than the contractor doing the majority of the kitchen renovation. Will more than likely use LCC again with a bathroom cabinet update. They assisted with my countertops as well

The owner there is really knowledgeable and super nice! Their products are of good quality and they…read morehave Excellent customer service. Would highly recommend them.

It's been at least 5 years, I had them put counters on my upstairs and downstairs kitchen. The job…read morewas done and I had no issues that were obvious. The sink on the downstairs kitchen that they installed started to leak. We thought it was the pipe upon further inspection we saw it was the actual sink ( stainless steel), it seems while installing it they cracked it and instead of getting a new sink that I paid for, the workers patched it. It is so stuck that instead of being able to unhook and release it, we tried to dissolve glue with everything we could find, now unfortunately, we are going to have to break the stone to be able to change out the sink. So there will be an expense that I shouldn't have to bear. As I said it took awhile but the glue finally gave. I will never give them my business nor will I recommend them. Shoddy work.

Very Helpful. Experienced craftsmen. Professional and affordable. I would recommend them and their…read moreproducts to anyone.

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

We started the process of updating our kitchen and had a false start w/many issues w/another…read morecompany, which i will not name. We then found Infinity Stone and had kitchen counters and backsplashs done. Beautiful and amazing work. The veining lined incredibly well. Workers were very easy to work with and communicate ideas. Extremely happy with Infinity Stone's craftsmanship

Infinity Stone Works did a superb job. I had a quartz counter and matching backsplash installed…read more They're white with light tan veins. I was delighted to see that they connected the counter and backsplash veins to make them look continuous. The installers were respectful and pleasant. I'm very pleased and recommend them highly.

Gentry Custom Woodworking did an excellent job designing, manufacturing and installing our new…read morekitchen cabinet. It has seven sliding shelves on each side. They glide out and are easy to load. High-quality materials and work. I saw them at the Tacoma Home Show and had been talking with them over a two-year period. When I was ready to move ahead on the project, Aaron came out to see the site and submitted the proposal. Before starting work, he returned to verify measurements and the layout. When the cabinet was ready, he and Kevin came out and did the installation. They also took the cabinet that was there and moved it downstairs and repaired two of the doors, so it is now useable. I had forgotten that I was supposed to order the hardware to match what we already had. Aaron took photos and placed the order and returned and installed the hardware when it arrived. We appreciate the attention to detail and the willingness to go the extra mile. Great Job and Great Customer Service!!!

We couldn't be happier that we chose Gentry Custom for our kitchen refacing. They are kind, honest,…read morethoughtful, positive and take pride in quality work. We liked how they do the work themselves (instead of hiring others) and have high standards for excellence. When we couldn't afford an add-on for the bid, they decided to surprise us by generously throw it in for us free of charge anyway. They are a couple of good Christian guys who actually care about people, care about their work, and care about reflecting God's love. In the past, we have had challenges with contractors cutting corners on quality, taking way longer than expected and continually raising the price. Working with the Gentry's was the opposite of our past horror stories. They finished when they said they would, they ensured it looked excellent and they were totally honest and upfront about the price. I would work with them again in a heartbeat and recommend anyone else to as well!

They were careful to help me select the right products , were prompt to get more parts when…read moresomething failed and we're kind throughout the process

I stopped by needing a new kitchen faucet and some help troubleshooting a broken bathtub drain…read more The team here was very friendly and knowledgeable. They went above and beyond helping understand how to fix my drain, finding online videos that showed how to remove the drain (a daunting task until you see it done), and even hooking me up with the right tool to do it and a replacement part that they had on hand. Their selection of kitchen faucets was impressive, and they had the one I wanted on hand at their warehouse down the street. I was able to head home same-day with the tools and fixtures to tackle two projects with confidence.

I reached out for very specific materials that no one else could/would help me with and they were…read moreextremely helpful when they didn't need to be. Much appreciated and I can tell they are a great business!

Called and got a rough quote for two doorbells and a grounding strap on a fireplace. Told them I…read morehad got another quote for 1500 for the work, was told that's a crazy price for the work. Was told around 700 or 800 for it all, and mad an appointment for two weeks later on a day I already had off work. 30 minutes before they were supposed to arrive they canceled and told me they are two weeks behind on a major project and would call in 1 to 2 weeks to reschedule. 1 month later I called as I never heard back and was able to get an appointment for the following week. Got a quote on site for 1500 for only the doorbells nothing else, told them what I was originally quoted, and it got lowered to 1100. I refused as that's still no where near what I was originally told since the original included the grounding. The electrician was very polite and nice, just not the company I dont see a way to add a comment to your response so i will just edit this. My over the phone one was for 700-800, i made it very clear that wires were pulled for the first doorbell, and the trouble shooting would be necessary, and that no wire were pulled for the second one. the phone quote included doing the grounding for the fireplace, the 1500 in person one did not. I was quoted 1500 at first then explained what i was told on the phone, and then it became 1200, and yes that is post tax, but tax is not that much in mason county. You would not have installed any doorbells or the chimes, this was just to install 1 transformer and run the wiring to a second spot as if the original transformer had to be replace you would have had to come back out, as you only had one on site.

Recently bought a house and did an extreme makeover to update everything. With the kitchen being…read morethe heart of the home, cabinets are the first thing that has to be done before flooring and appliances and plumbing. I got multiple quotes and not only were the prices were insane, the timeline was not the most desirable. Ace came out next day and kitchen was done in about a week. Later needed a custom bathroom vanity top and they worked to get it done in less than a week. Good prices and fast!

I can't really express how much I regret the decision to refloor my house using Floor and Decor's…read moreservices. I had gotten a modestly higher quote from a smaller local company and I can't help but wonder how this whole project could have gone. A few things about my house- it is really old and that was going to complicate things no matter what. I suspect the previous owner DIY'ed a bunch of stuff, which also added some challenges. I have taken all of that into account, and this experience was still terrible. A few positives: I am a single homeowner so the financing options that a large company was able to provide really did help. There was no way I could afford this out pocket. The downstairs subfloors needed to be replaced as well, and now that's done. On to the rest. I used the contractor sent by Floor and Decor. This project took over a month to complete. My house is a bit more than 1200 square feet. Delays in manufacturing the stairs was cited as the main culprit, although I was originally quoted one week for that to be done. The flooring overall looks okay with some significant issues. There is a Murphy bed in one of the rooms. This is not a permanent fixture; it's basically Ikea furniture with the standard Ikea wall anchors. I was told that it could be moved, but at installation it was not. It is in a room downstairs, so not only was the flooring installed around it, the subfloor was as well. If that Murphy bed is ever needing to be removed, I will now be left having to deal with a significant hole in the floor several inches lower than the rest of the floor in the room. The stairs were really the worst part. Removing the carpet was super difficult (that whole previous owner DIY issue). It took most of the day to get it up, and removing it damaged the walls in some areas. When the stairs were installed (again, a month later) they were just put in with no finishes, chunks of plaster still missing. It looked absolutely horrible. That install happened while I was at work, so I came home to a total mess and saw the job had been marked as complete. I reached out to the contractor and did not receive a response. I then reached out to the store. The flooring designer had told me to email her with any issues. I sent the email to her attention and did not receive a response. After waiting a few days, I sent it again (it is a general department email) asking for anyone who could assist to respond. Still no answer. I finally looked up the store manager and emailed him directly. No response. All of this took place over the span of 2-3 weeks, I was conscientious of giving them time to respond, and was respectful in all of my communications, both to the store and the contractor. Nearly another month passed before the contractor texted me. I had to press, but he agreed to come plaster the damage. He did that while I was out of town, but my petsitter was able to let him in. She texted me afterwards to ask if anyone would be back, saying it still looked terrible. She was right. At this point I am just too frustrated to keep trying, so I'll have to finish it myself. The other challenge was all the little things they did not tell me they would not do. Caulking the baseboards, repainting, any finishes or touchups were left undone. When I asked along the way, I was told by the installer that they don't do that. It would have been great to know that up front. A fun extra issue: the trim the contractor chose is not wood, but plastic with a sticker on it. It's already damaged. TL;DR, work done was a huge challenge and looks unfinished. Product quality is subpar. The store offered zero support. I don't see myself using this company in the future, or recommending others to do so. I paid over $12k to have to finish the work myself.

Absolutely amazing customer service and unbeatable selection and pricing! I am a house flipper so…read moreI've made the rounds at supply stores and Floor and Decor is always our go-to for LVP and Tile. They cannot be beat! This Tacoma location really impressed me with the service they provided. We were asked multiple times while shopping if we needed any assistance and that was nice. We had plenty of space to work on our designs and make a plan as well. We worked with Ryan Mckechnie at the Pro Desk and he went above and beyond for us. He even stayed past the pro desk time to make sure we had the tile we wanted to leave with that day (and have the rest delivered). The guys for loading were gone so Ryan made sure he stayed and loaded it up for us. We were so impressed with his kindness and willingness to serve. This location has earned our business! We also worked with Sona in getting everything in our order ready for Ryan. She was fantastic and very helpful! Thank you so much Ryan! We appreciate you!! PS. There is a wireless charger for phones at the pro desk. That's a fun perk! Oh! And the bathrooms are actually clean!