unicity solar is absolutely fantastic! tony, the solar representative is great! he explained everything, answered our millions of questions, he kept in touch and kept us up to date on the process and what the next step is. i even had questions after business hours and i texted and called him and he answered me right away, he was glad to help me understand. he's very respectful and has a very nice personality. thank you tony! i spoke with john, he schedules inspections, and other tasks. he made sure we were available, he offered multiple days to choose from. he is professional and friendly and he called me by name, i wasn't just another customer. that truly means the world to me. thank you john! aaron called me, he is the customer care project manager. he asked how the process was going, and if we had any questions. he was checking to make sure we were pleased with their workers, their work and the scheduling. he also was very professional and friendly. thank you soooo much aaron! the gentlemen who came to install the solar system were amazing! ro is the install crew leader and he made sure things went smoothly. he brought the installers whatever they needed and he was also doing electrical work and guiding them. he also was professional and friendly. thank you ro! cody and adrian are the installers, they wasted no time! they were on the roof within minutes of unloading the supplies and they didn't even come down to take breaks. they worked straight through until the job was done. everyone knew their job and they happily did it without hiccups. thank you cody and adrian, i really appreciate your knowledge you being focused, they are also very friendly and professional. i can't say enough about unicity and their associates... god is soooo good. i can't wait until the system gets inspected and up and running. saving money is something everyone deserves. please give them a call and let them show you how much you will save. i'm already sharing our experience with friends and family. read more

owners do not care for seniors or veterans, except to scam them.we were scam on their warranty to add more panels if they do not produce 3nough, but instead they say we are expending mor, when we hardly ever on the house and since them or before, my ac is fairly new,windows are new, main door is new and my water heater was a solar water heater from the beggining and is only the 2 of us in the house and most of the time we are traveling and the thermostatt is a google smart thermostatt. no more excuses! oh, and the insolation on the attic has been evaluated several times by withlacoochee electric. read more

from start to finish Nate, Sebastian, Wilbur and Jim, my experience has been nothing more than pleasant. There was a continuous flow of communication about every step. When the team showed up to install the panels I was notified at the start by a knock and the same when completed. I was shown what was done and it was processionally, I am pleased with the level of service and have not had the opportunity to reach out for customer service. Keep up the great work read more

Buyer BeWare!!!! Unicity Solar came to my house and offered us a 6kw system, that would on average take my $174 electric bill down to $82. Looking around $90 savings a month. I would like to share my expenses with everyone. So I purchased 20 Solar Panels about 3 years ago from Unicity Solar. My monthly payment was $95 a month. After about the 2nd year, I had to refinance because the tax credit didn't work they way it was explained to me. My new payment went to $151 a month. My average savings with the 20 Solar Panels is $31.54 a month. I'm not a Mathematician, but spending $151 to save $31 doesn't add up to me. For the first 6 months, my wife had to deal with Duke Energy to get the correct meter connected. So our panels production could be used. When we tried to get answers on the poor production from the panels, it was either our pool causing issues or that's what we should have expected or they just wouldn't return our calls. So now, they have their lawyers sending us a "Cease and Desist" letter so Unicity Solar doesn't have to explain the difference between the proposed 6kw system and the 6kw system they installed. read more

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Please don't trust this company, don't buy when their sales guys knock on your door. I was told one thing and then the company denies commitment to promised services. I am now stuck with their panels. read more

Great company with responsible team. Always on point with best warranties in industry!

The system is as advertised. I have my interconnection fee and that's it. My system was installed 6 months ago and I haven't had a single power bill since it became online. I was skeptical at first but after doing my research on the company and the manufactures that back them, it's a no brainer. Also want to say thank you to the owner Matt for personally calling me and answering my questions. read more

My family just got solar with Tom from Unicity. He sat down with us and told us how solar works to make sure we knew what we we're getting into. He lowered are average bill by about 30%. Then he helped out 2 of my friends and now I don't even have to pay for my solar for the next year! read more

Unicity has poor communication, follow up, & doesn't care about our issues. In Sept.2021 we entered into an agreement with Unicity Solar Energy to install solar panels with the understanding that we would have a seamless install with clear communication throughout the installment.We were told install would not take long, we would benefit by not having a payment due for at least a year.The panels were to be installed in Oct.29, 2021.The panels were installed, but failed Seminole County inspection numerous times, with the first failed in Nov.2021.Unicity did not comply with the engineer diagram on paper to match the layout on the roof. As a result, Unicity apparently uninstalled and relocated some panels without prior notification to us as the homeowners.They removed numerous panels and the tracks that hold the panels, in doing so there was obvious damage to a roof that was less than 4 years old.Our pool maintenance company was present that day and called to ask if we knew they were there.They proceeded to remove the tracks & panels to move them exactly how the diagram was on paper, however Seminole County inspector advised us it would have been wiser to change the paperwork to match rather then change the materials on the roof.On this day not once did we receive a phone call from Unicity to let us know what they're plans were.We had to call them to find out exactly what was happening.Again in Dec.2021 inspection failed again by Seminole County, we were advised by the county that Unicity would have to come out again to relocate a couple of panels which we weren't happy to hear.When I arrived home I got on my roof to see the mess that was left, they left patches on my roof with caulk exposed & Unicity assumed this kind of work was appropriate.I have pictures of this day to show the damage&mess they left behind.This was not ok & made us very upset up on the ignorance of this company to leave my roof looking like trash.Uncity then had to hire a roofing company out of Orlando to fix the damage the first time.Additional changes were apparently made to our plans because Seminole County advised there was another box required in the home,Unicity again failed the inspection because we required an additional electrical box.We did not plan on adding an additional electrical box in our laundry room.Unicity also failed in realizing we needed an insurance bond,as well as an application through Duke to have solar panels.We found this info out because we spoke to Duke&explained to us what we needed, they had not spoke with Unicity prior to our conversation.Subsequently, the panels were installed,the Duke application was approved and the additional insurance was completed, the panels briefly worked somewhat in the month of May&June.However, as a result of all the changes/amendments our roof started to leak water on July 2022 which had severely damaged on the wood and required repair.They didn't silicone any of the holes that they drilled on our roof causing a leak in our spare bedroom.We do not trust Unicity&or their crew.We were at a point we wanted Unicity to go away.We ended up speaking to the CFO Tim who apologized for all of what we have been going through&he had no clue any of it had been going on.He wanted to make it right & promised me they they will replace my whole roof and a new crew would reinstall the panels.Tim also promised us that Unicity will communicate better moving forward but that never happened.We went through 2 Hurricanes while the panels & brackets sit in our backyard&our responsibility to secure during both hurricanes.At that moment we decided that we're done with Unicity with there lies & promises.Unicity cannot be trusted by us anymore&now have to take legal action.Due to multitude of problems, excuses,roof damage, etc., we consider any contract for the roof panels to be breached or otherwise null&void.Unicity should take responsibility&realize at this point how they failed every step of the way of this project. read more

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