Recently, my husband and I needed to make an insurance claim. Not knowing where to start, we…read morecontacted our agent, David Mannerino to guide us in processing a claim due to a water main break. After discussing the situation, David took the initiative in notifying the Insurance Company and having the Claims Adjustor contact us for an appointment. Within an hour, we received a telephone call from the Claims Adjustor and made the appointment the following business day. Not only did we have our claim addressed, our situation was fixed, completed and paid within 5 business days. David validated that as a client, our relationship is an important part of his business. If you are in the market for an individual with years of experience and knowledge in the insurance business, l highly recommend David Mannerino. Not only is he there to assist answering insurance questions, he goes the extra mile for all your insurance needs.

My wife's car was sideswiped by the insured. I called BIG Agency to provide the details within…read more1-1/2 hours of the occurrence. An hour later they called with all the details and provided them to us advising that the insured's insurance company would be in touch within 24 hrs to make arrangements for repair. It was a great pleasure working with someone who valued my time so we could carry on our daily business while the BIG Agency handled the details. I would highly recommend them for anyone looking for a good insurance with a fair deal and a team who cares about me.

You've always been extremely helpful and great finding the best coverage and cost for me.read more

We switched our home owners insurance from State Farm over to Walker Insurance this year…read more The main reason we switched is because it saved us about $150 per year, for even better coverage. However, we were overwhelmed by the level of service that Josh brought. He answered all of our questions and really made the switching process simple. If you are shopping around, I'd give these guys a look.

Best-Walker would do well to screen its employees and agents for professionalism before hiring…read more When I called the company last week to request cancellation of services, the person who answered the phone refused to give me her full name, her contact line (just the main number) or transfer me to a superior to help me when my own agent (who came from another agency and has been wonderful for over a decade) was on vacation. After her refusal, she hung up on me. When I called back and I protested about being hung up on, she replied, "You aren't a customer here anymore, so your complaints will fall on deaf ears...I'm not afraid of you." She then hung up on me again. If I had known that switching agencies due to a nearly 50% savings in premiums (nothing personal) would result in such rude and unprofessional treatment, I would not have chosen Best-Walker in the first place.

The state farm agent I had insurance with for more than 20 years Retired a few months ago. Doug…read moreZeigler's office has handled my account and arranged insurance on a couple of vehicles since then. The office staff were all courteous, professional and pleasant to work with.

After hours calls you are always routed in the wrong direction, they screw up policies when you get…read morenew cars, happened twice in last two months, they do not work for their clients but of course take money and don't provide services thats in your package so beware, waited 7 hours for a tow after hours due to their not having enough contractors, and after hours customer service did not roll over right plan so waiting 4 days for rental car which i pay for in my plan, you have to wait until claims is ready to sign off on it, they get in no hurry, bad bad bad service

I always get excellent service at this bank tellers are supper friendly & helpful. Thanks to Lauren…read moreShannon Vaniece & John

I met Lisa out in Mason at Kings Island…read more She's so good that she made it known who she was in just after I waved and said hi to her. She smiled so much that even though I already have a bank account I signed up for an account with the credit union. I got my card cut right away, Lisa took some time to get to know me after all the business was handled and then on top of that she gave me a gift CARD YAAAAAY OMG I wasn't expecting that!! Yaaay

I had Insurance Assoc. for years but, being retired I need to find something cheaper. Cheaper…read moredoesn't necessarily mean better. Terry was very honest with me, and because of the rising costs of insurance, I needed to find the right one. But, all in all, I thing that I felt comfortable with Insurance Associates and didn't have to worry.

We have been with Terry McCarthy, Insurance Associates Agency, for over 20 years now- 3 different…read morehouses, multiple cars, etc.. We have had "average" claims over the years, nothing absolutely major, thank goodness. Anyway, Terry has ALWAYS been prompt to address our claim needs and facilitated in getting things fixed and back to normal ASAP. Insurance prices have always been competitive and overall we have been very happy through the years. He is honest and a nice person to work with and Always picks his phone up when you call. Great guy, great insurance.

Best as it gets. I worked with several agency and no one compares to these guys. Do yourself a…read morefavor and give them a call. You will be happy you did if the unfortunate happens. If you lucky and never have a claim, well at least you can sleep good at night knowing your assets are covered.

I just want anyone whom is looking for the type of company that is honest & are real people to the…read morecore and live their lives by your word is your word. Like in the olden days the hand shake was your contract. Well you've come the right honest hard working Family that is there for you always. They go above & beyond. They have become like family in life for us to turn to for our Insurance needs, home, cars, etc. "Heiny Family Insurance" Always for US... We have been with them over 20 years by the way.

Chris, Katie and their team have been wonderful to work with and have saved me Thousands of dollars…read moreon my insurance costs for my personal and business insurance needs. I would recommend anyone call them and you will be pleased with their efforts.