Recently I've moved into a new apartment that is part of the village at Brookline. Overall I have…read morehad a very positive experience there. The people working in the office were very accommodating when it came to filling out paperwork and navigating the different things that I needed to prepare before my move. In addition since moving there I have always been that with kindness and help from the staff and maintenance workers around the building.

HI ! I live here at Brookline Village apts.. for 3 years now , very nice apts... if anything goes…read morewrong maintenance is right there , the management could not be better,aways there for you . the grounds are always taken care of all year , winter up keep is great ! Very safe , close to all shopping by walking or the T .... pets are welcome . I only gave this review 4 stars because there is aways room for improvements , i am very very happy here a great place to live !! i hope this helps anyone reading this . Chris

This apartment is new in the area. Attached parking garage is a nice amenity and the building is…read moresteps away from MBTA green line stop. I enjoy living here especially with all the good restaurants nearby.

I moved to Pelham Hall a year ago and instantly fell in love with the management staff, apartments,…read morelocation and amenities. Unsurprisingly, when I decided to look for a larger place this year, I knew I wanted to stay in the building. Without hesitation Kari Francillon personally took on the task of helping me find an apartment in the building that was best suited to my needs. She went above and beyond to ensure that I got the apartment I wanted, for the price I was looking for and accommodated my move in date to make the process completely painless! The process of moving is one of the more stressful periods for most, but I am fortunate to be part of this building where the manager and staff guarantee to take care of their tenants. Kari and her team are a pleasure to work with I can't recommend this apartment complex strongly enough.

From the owner: Welcome to Pelham Hall Apartments in Brookline, MA. Our charming community offers spacious studio,…read more1, 2, and 3-bedroom apartments with modern finishes and thoughtful layouts. Conveniently located near I-90 and Route 9, residents enjoy easy access to downtown Boston, Longwood Medical Area, and the vibrant shops and restaurants of Brookline Village. Explore nearby attractions like the Boston Public Garden, Fenway Park, and the Emerald Necklace. Pelham Hall combines the comforts of home with a prime location. Schedule a tour today.

My Dad and his wife live at the Longwood Towers. If you haven't been, apparently at one point it…read morewas a fancy pants hotel that was converted into apartments, then into condos, and now condos and apartments. There are three main towers, one of which was completely closed for apparently decades. They are opening it back up slowly but surely. While the Longwood Towers are old, they have been kept up very well. The lobby for the Towers is impressive with gorgeous architecture. The downside to living in an old place is that the walls are perhaps not the thickest and you can occasionally hear your neighbors walking around. There is a tiny gym, laundry room, "den" w/tvs and whatnot, etc. It is also pet friendly and there is an area behind the building to walk your dog(s). The concierges & staff are highly professional and do a great job making you feel at home. However, watch out if you park your car there as I know several folks have had their car dented by the valet staff.

I recently rented a Brookhouse condo and was considering buying this condo…read more But changed my mind. Despite all good things, I experienced the building crew yelling condescendingly to Asian ; he even shouted to a lady ,"Why are you smile!" I think the building crew wearing a uniform shouldn't act to the resident in that kind of threatening way. The poor lady was almost crying.

The Brook House is a great place if you don't mind the "old heads" versus "new heads". Meaning…read morethere's a dysfunctional relationship between renters and owners. The owners who currently live at the Brook House are aging and push back constantly against anyone who looks or acts different from them. There's a bit of tribalism at the Brook House that interferes with having a nice and respectful atmosphere. To make matters worst the management company on the premise (mostly white senior staff and one or two people of color as tokens) perpetuate the owner against renter syndrome to accommodate their financial interests. The security and maintenance staff are all people of color a stark contrast to the all white senior staff. The all white senior would not be a problem in a predominantly all white development but given the recent surge and diversity due to Chinese buying condos at the Brook House one would think that having an Asian American in their senior staff would make sense. These and other issues regarding race disparities are evident as you approach or decide to move into the Brook House. I would also concur with the previous reviewer that construction at the Brook House never lets up. I've been living here for almost 3 years to my chagrin and had to deal with the constant disruption due to construction. My lifestyle has been unduly affected due to constant turmoil and maintenance of an older development. One last thing - the security environment at the Brook House is overzealous and at times counter productive. We all know from research that having an exuberant security system to monitor tenants is invasive and at best breaks against privacy matters. There are cameras EVERYWHERE and I've seen management use them not to protect tenants but as a weapon to be used against them. A closer look at these systems of security may reveal a certain degree of bias not proven yet. In addition, the so called gym director for lack of better term is antagonistic against those who are "new" to the development. I've seen first hand this bias and had to seek out gym membership outside the development to maintain a healthy lifestyle. Overall, this place lacks a warm and living environment due to the clashes of tribalism against the old and new. I recommend prospective renters to seek other living alternatives than the Brook House.

A 2 br, 2 ba apartment in the heart of Coolidge Corner: $1,800 per month…read more Bike room, storage space, live-in super: included in rent. Burrito at favorite neighborhood taqueria: 4.85 4 years of hassle-free living in a nice apartment in a great neighborhood with a responsive management company run by a decent human being (Robert Basile): priceless I'd recommend this place to anyone. Easily the best experience I've had in 3 years in Philadelphia and 5 years in Boston.

I've lived at 40 Williams St. for 2 years and I have no complaints. Yes, it's an old building but…read morethe management does a great job taking care of it (it's always clean) and the few times something needed a repair, the management team took care of it the next day. The administrator, Bernice, is the nicest person, she has gone above and beyond to make us feel at home and well taken care of. Our family is growing so we have to move to a bigger place but we will miss this well taken care of apartment and a very entertaining neighborhood, full of restaurants & bars. (Some delicious affordable restaurants around the corner: U-shushi, Paris Creperie, Bottega Fiorentina and Jine's Fine Asian cuisine)

Love the amenity spaces! The staff is super friendly and helpful and responsive to all our needs.read more

I moved in 4 months ago , please be careful moving here. I have never felt so uncomfortable being a…read morewoman in a luxury building . One of the front desk , Shane , follows me and other women around the building . He knows where I am at all times in the building because he has access to the cameras. I have mentioned this to management but they don't seem to care . Can't feel safe as a woman anywhere. The rest of the concierge and staff are nice and respectful. The building is beautiful.

Working with Michael Tinsley during the sale of our home was a genuine pleasure, even though we…read morewere navigating a stressful and unpredictable time. Michael stayed optimistic and driven throughout, especially during the slower stretches when we weren't getting the feedback we needed to make adjustments and keep things moving. He was consistently responsive, always getting back to our texts and emails right away, and he went above and beyond by coordinating directly with our agent on the home we were purchasing in Austin, TX, to help keep both transactions in sync. Even after the sale closed, Michael continued to provide real value. When I accidentally left a few items behind, he took it upon himself to mail them to my new address at no charge. I would highly recommend Michael Tinsley from Longwood Residential to anyone looking for a realtor who is responsive, optimistic under pressure, and genuinely invested in taking care of his clients from start to finish.

We can't say enough good things about Mike! From the very beginning of our home-buying journey, he…read morewent above and beyond every step of the way. Buying a home can be overwhelming, but Mike made it enjoyable. He took the time to truly understand what we were looking for, asked thoughtful questions, and offered insights we never would have considered on our own. He was always incredibly responsive, professional, and--most importantly--genuinely kind. His knowledge of the market was impressive, and he helped us navigate everything from competitive offers to inspections to closing, with ease and confidence. Thanks to him, we found a home we absolutely love, and the process was smoother than we ever expected. We can't recommend Mike enough!! Thank you!!

Accounting and manager Kevin has poor customer service. They don't pay the broker commission in a…read moretimely manner.

Lived here since 2022, had a baby in May & out of work taking care of my child. I was told I cannot…read morerenew because I have no income & don't get unemployment. I have to provide some type of income even though being on Section 8. I believe this is retaliation for housing withholding payment because of the lack of repairs from my unit. Management sucks as they don't care for the people who live at the apartments! Gentrification starting!

We explored 7 apartment complexes, all in Boston, in two days. Although we did. It go with AVA Back…read moreBay, we believe Jennifer (with the leasing office) has left a very pleasant experience for us. She even followed through by calling us the next day when another desired unit opened up. Friendly and just cool in general. That's our comments on Jennifer (leasing staff). As for the apartments, the amenities are shared with, I believe 2 other apartment buildings--to be named here, henceforth, Avalon with Balcony and Avalon without Balcony--I strong believe these names are more descriptive and easier to remember than naming by their building numbers. In any event--this review is about AVA Back Bay and Jennifer. Check out the place. The building looks quite complex from an architectural standpoint. With circular parking roundabout beneath floor level, reminding you of Vegas or those futuristic movies. Near/next to Prudential Center.

We have lived in the AVA Back Bay for almost a year, and we love it! The leasing department staff…read moreare so friendly, informative and responsive, and the maintenance staff is excellent. Tenants and community members are wonderful! The apartments are lovely, modern and up to date, with fantastic views and light, and you really can't ask for a more convenient location in terms of restaurants, services and local amenities. I strongly recommend AVA Back Bay as a place to live.