1. Unique Auto Glass

1. Unique Auto Glass

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Plainfield, NJ

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Unique Auto Glass

1.8 (5 reviews)
Open 7:00 am - 8:00 pm

Services - Unique Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

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Coury's Auto Body Shop

Coury's Auto Body Shop

2.7
(25 reviews)

I was in an accident in which I was hit in the back of my car. The force pushed me into the car in…read morefront of me. My car was towed to Coury's the following morning of March 18th. My insurance company, NJM, recommended Coury's as one of their preferred auto body shops. I just received my car back yesterday, May 10th. They had my car for 52 days. That is correct... 52 days. I would call weekly to ask when it would be done and received the same answer multiple times... we are waiting on a part. Then I was told the part was back ordered. (this is a Mazda CX5.. popular car) The last call I made was about 12 days before I got it back. I was told the part came in bent so they had to order another. I complained that my car rental was no longer covered by insurance at that point so they did agree to pay it moving forward which they did. When I picked up the car yesterday, there was glue on the back inside of the car. I had a guy remove it. The outside and inside were covered in dust and it smelled like paint fumes inside. I had to get to work so I drove off. I then noticed this white glue or paint on the steering wheel and I also noticed my gas tank was completely empty. Not even one bar on the gauge. I actually sputtered into the closest gas station to fill up. After work, I returned to have them get the white marks off of my steering wheel. While an employee was doing so, I ran into Mr. Coury. I told him about the empty tank and he insisted they did not drive it anywhere but the car was started multiple times. I also mentioned how dirty the car was so he went over and assisted the employee in cleaning up the inside of my car. I believe the story about the gas. My issue is this... I have been in customer service since I was 15 years old. I know how to make a customer satisfied. Keeping my car for 52 days then returning it on dead empty and dirty inside and out is not the way to keep customers. The bill for my car was around $9800. Labor was a good part of it. I think the least they could have done is give it to me with a full tank of gas and cleaned up. Instead I got a box of cheap candy and a pen. If, by chance, I am that unfortunate to be in another accident that requires body work, you can bet that I will be taking my car elsewhere.

Had an accident and my two doors needed to be replaced. Even though it took a while for it to be…read moredone my vehicle was given back to me in perfect condition as well as cleaned inside and out, I didn't even need to bring someone with me to drop off my enterprise rental car, I just drove the rrental there and picked up my car and they took care of the rest.

Unique Auto Glass - autoglass - Updated July 2026

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