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    Richmond Auto Glass

    4.9 (19 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Request a quote

    Response time

    50 minutes

    Response rate

    100%

    Services - Richmond Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    5 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Tint removal

    Window tinting

    Richmond Auto Glass Photos

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    Recommended Reviews - Richmond Auto Glass

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    1 month ago

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    Craig I.

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    5 months ago

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    Craig I.

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    1 year ago

    Driver window fix was fast and easy. Dropped the car off and it was ready in a couple of hours.

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    Craig I.

    Thank you for the kind review, Otto! We appreciate your business :)

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    1 year ago

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    3 years ago

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    Craig I.

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    5 years ago

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    Craig I.

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    3 years ago

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    Craig I.

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    4 years ago

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    Craig I.

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    5 years ago

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    Craig I.

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    10 years ago

    Business owner information

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    Craig I.

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    5 years ago

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    Craig I.

    Thank you so much, Roxana! It was great serving you :)

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    11 years ago

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    Craig I.

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    10 years ago

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    12 years ago

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    11 years ago

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    Craig I.

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    7 years ago

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    Craig I.

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    7 years ago

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    Craig I.

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    14 years ago

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    14 years ago

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    Ask the Community - Richmond Auto Glass

    Review Highlights - Richmond Auto Glass

    I called Richmond Auto Glass and Craig was able to provide a great quote and had exceptional response time.

    Mentioned in 4 reviews

    Read more highlights

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    Safe Auto Glass

    Safe Auto Glass

    3.0
    (20 reviews)

    I had a great experience working with Jon from Safe Auto Glass when replacing my windshield. From…read morethe start, communication was clear, prompt, and professional, which made the whole process stress-free. What really stood out was how smoothly everything went between his company and my insurance (Progressive)--such a huge relief. Jon was also incredibly understanding and flexible, especially with the possibility of rain and my limited garage space. He was willing to work with me to make sure everything still got done without any issues. Just to be clear, I worked directly with Jon at 877-215-7735 (BEWARE, DO NOT confuse this with another company with the same name!!!!). Thanks again, Jon, for being so kind and helping me out of a tough situation!

    I had an appointment from 9-11 am. No one came. Around 11:30 they call me to tell me they are 30…read moremins away. I asked them why didn't they communicate as I have other obligations. I made sure to be home at the time being that I was coming from work and I sat in my car for 2 hours waiting for them and they never showed. 12:30 they still didn't come they are calling me trying to confirm my address when that information was communicated the day prior. After so much delay making me late to other obligations I asked them to cancel as they had no regards to my time and no accountability. Things happen, delays happen but you have to communicate. They offered me a $25 discount which I thought was a slap in the face. I was about to spend $600. I told them to forget it, I was going to do business with them because I was referred to them but the experience was so bitter that I'd rather spend my money elsewhere. A lady calls me back asking me if I'm sure I want to cancel I said yes because they don't respect me nor my time. I informed her I will fix my window elsewhere. She refused to take accountability then tells me "f you b*tch". I hung up. I never rose my voice at her, I never cursed at her. It's pretty bold for them to call me to curse me out when they messed my whole day up due to their lack of professionalism.

    Safelite AutoGlass

    Safelite AutoGlass

    2.1
    (30 reviews)

    I made an appointment through my insurance carrier. This appointment got cancelled 3 times with no…read morecall or text to let me know. When I inquired I was told that the part was now on back order. I requested calls from management through social media and direct phone calls, no response. I requested a lead time on part restock, no response. It has been nearly 3 weeks still awaiting a response. Do not utilize this business beyond unprofessional.

    Terrible from the minute I walked in... no one was at the desk waited for at least 20 minutes for…read moresomeone to help me. I did make/have an appointment and arrived early to check in. Check in was fast no issues. Then a service attendant came out to talk to me at which point I was already waiting for 35 minutes to let me know it would be a long wait. I did tell him I had no choice but to wait. I am at least 30 miles from home and do not have another means of transportation. The at home service was not available in my area. I have to honestly say if I didn't pay for this through my insurance I would definitely have walked out already. I am writing this review as I go into a 4 hour wait time. Ridiculous. Schedules need to improve for patron satisfaction. I can't even commit on the quality of the work since I am still waiting. Don't book a service unless you seriously have all day to sit in a waiting area with no heat. It's freezing! It's still winter here in New Jersey you need to put the heat on. Not good !!!!

    Richmond Auto Glass - autoglass - Updated July 2026

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