Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their technicians - for the most part - are good. However, their prices are way too high, and their…read morecustomer service stinks. It takes 5 phone calls to get anything done because all I get is the stupid AI rep who can't solve any problems. I've heard they've been bought out by a national company in the past year, and changed a lot over to AI. I don't think they are locally owned anymore. I'm wondering if they are not hiring people to answer phones (or worse - letting people go) because all I get is the AI rep.

Matt was great. He replied quickly when I first reached out, made an appointment to look at the…read moreproblem and give me an estimate, showed up on time, gave me the estimate, then came back and did exactly what he had said he would do, plus explained what he was doing and gave me some great advice, and ended up charging me a little less than he had estimated. These qualities may sound simple, but in my experience, unfortunately, having people show up when they say they will and doing what they said they would are all very rare. Matt is a real treasure.

Matt was exceptional! He washed my windows, removed trees, clean my dryer vents, put up a shower…read morehead, cleaned my furnace and AC unit. My windows like brand new and all of his work was outstanding! I highly recommend him! Plus the prices were outstanding !! He's a true professional at all of his tasks he completes for your house.

WOW!! RUN!! Don't walk!! These guys are AMAZING!! So.... I live in a condo complex that…read morewas built in 1988. The owners were instructed that we needed to have our dryer vents brought "up to code" as most of the vents had become disconnected... and were venting somewhere inside the building.. but not venting out side the the building. Argh... a challenging task for sure. I called several companies to come out and give me an estimate. Every single company I called said "I will find your disconnect, but you are responsible for replacing your drywall, painting, etc" Not good news. Then... Ducts On Call came out... and they spent 4 hours researching... trying to figure out which vent was mine that exited out of the back of the building. But since every single dryer vent was disconnected in the interior of the building... there was NO way they could figure it out without tearing up the ceiling in mine, and my neighbors units. I was SO frustrated. But then Nick suggested we put in a new vent duct from my unit straight out the front of the building. It was my only option. He said we would need to schedule a time in the future... but I told him I needed it done in the next 3 weeks. He said... "I will make this happen for you" Well for starters... he DID NOT CHARGE ME for the 4 hours he spent trying to figure out which vent was mine. HE SAID... "I didn't solve the problem.. so I will not charge you" What?? 4 hours of your time for free?? Moving forward..... Nick and his crew came back 2 weeks later to install my NEW, up to code dryer duct on a new path out the front of my condo. I was SO not looking forward to having my ceiling ripped open to have the duct installed. So the day had come. Nick arrived before his scheduled time and he went to to work. I asked him... "How much of my ceiling do you need to open up?" He said... "I'm not opening your ceiling... I'm going to drill a hole in the exterior of your building, and slide the new duct straight back to your dryer connection" I was beside myself! I could go on and on... but let me tell you, this guy is the real deal!! He is incredibly gifted at what he does... super friendly... hard worker, and gets the shit done!! For what I thought was going to be a day of HELL... turned out to be a day of BLISS. I CAN NOT recommend this company any more than I do!! They were AMAZING... and the job was smooth, and quick, and so much easier than I dreamed it would be. Let me state again... that I called several companies to get the job done.... and these guys were one of the newer companies I called.... but I hit the jackpot!! Trust me!! If your need Duct work done... these guys were stellar from start to finish. And no... I'm not related to them... I'm not his high school friend... and I knew nothing about them, but I took a chance... and boy... am I glad I did. Amazing! THESE GUYS KICK ASS!! Give them a try!! Thank You Ducts On Call!!

OMG, these guys are great! Nick and Kim are awesome! My son in law blew out our dyer vents and…read moredidn't get the pipes put back together. Took Nick & Kim like 5 minutes to reattach everything at no charge!

This person scammed me. He claimed he got scammed by his credcard co. My bank had contacted me. He…read moregave photos saying other panels in washer were also blown. He couldn't use his bank account and needed me to pay for parts through PayPal. Now we will not respond to calls or text

After power went out my central air stopped working turned out. Electrical line was burnt out. It…read morewas a Saturday afternoon 3 PM. They came out at 7 PM and finished the job 100% satisfactory can't say enough. I appreciate the hard work in the great customer service definitely recommend

Have used Dave Jones for HVAC, plumbing and electrical for several years - always very pleased with…read morethe work. Today was no exception- I had several electrical issues and one was complicated with an unusual set up for my pond aerators that had been installed 10 years ago by another contractor. Cameron and Mike solved all the issues! Cameron's solution to my electrical service to my pond aerator was awesome - resulting in a setup where I no longer have to worry about mice damage. I highly recommend Dave Jones!

We had a very disappointing experience with Dave Jones related to service calls for a boiler. The…read morehouse on the UW-Madison campus where young women live. It is managed by alumni, who volunteer their time. In the fall, we attempted to schedule a preventative service inspection before heat was needed throughout the building. That request was pushed off by their team until January, which eliminated the opportunity to proactively address any issues. When a service call was eventually scheduled, a technician arrived on the wrong day without any advance notice. We were not given the standard 24-hour notice, which created unnecessary disruption for our residents. Legally we are required to provide this for non-emergencies. Additionally, the technician went upstairs where residents were showering with no alumni escort or supervision. It made for an uncomfortable situation for our residents, which could have been avoided with the scheduled time or advance communication. More concerning was a later situation when our residents were left without heat. A service technician came out and called to explain what was wrong but did not provide a solution, plan, or timeline. When we called back around 2:45 p.m. to follow up, we learned that everyone had already left for the day. The receptionist had no information about parts, next steps, or who to contact, and could not reach anyone. The following day was a holiday, so there was still no communication or plan in place--and no heat. After another full day without communication, we contacted a different provider who was able to diagnose and fix the issue the same day, restoring heat for our residents. Once that vendor was lined up, we notified Dave Jones that their assistance was no longer needed. The only timely element they were able to do was send us a bill for diagnosing a problem but leaving us without follow up support or repair. Given the lack of communication, coordination, and urgency, we had a very bad experience, especially for a no-heat situation. We cannot recommend Dave Jones for boiler service and would encourage people to avoid this vendor and seek out others when similar service is necessary.

1) They were early…read more 2) The company communicated with prompt text messages for scheduling. 3) The two member crew worked fast, friendly, answered questions. 4) Mr T's showed respect for cleanliness with their dropcloths. The fireplace has never looked better. I learned that the fake logs were intended to be arranged according to a factory specification to allow for the best viewing and highest efficiency. Also safety is an important reason to have a pro look at periodically. Worth every penny. And when it comes to a penny I am Jack Benny.

If I could do -5 I would wanted to charge us another $259.00 to finish what they started (fireplace…read moreinspection) very rude on the phone when trying to resolve this issue he actually hung up on me not professional at all I would not recommend MR T.

Rockeweiler insulated our attic. We received multiple bids. Theirs wasn't the lowest but it was…read morereasonable and they came well recommended. Before blowing in the insulation, all openings to the attic including for airconditioning outlets and lights were fully insulated. The vents were all properly protected with new coverings. The employees that were sent - Aaron and Louie, were a pleasure to work with. We have had our share of lousy contractors so it was a delight to work with people who were conscientious about getting their work done properly and proud of it. I recommend them highly.

The Rockweiler crew, Aaron and Luis, did a stellar job of upgrading our attic insulation. They…read morewere professional, efficient, warm, and very considerate. Throughout the process Aaron showed us photos of issues that needed to be resolved, and explained the work they were doing. Their work was done to the highest standard. We were thrilled that this Verona based firm was willing to come to our house in Milton to help us out. Thank you SO much for a job that "exceeded our expectations".