Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

Terrible experience with this contractor. They started the mini split install, disappeared for a…read moreweek, and left many issues behind. Less than a month later, the system stopped working during a heatwave. I waited a full week for a service call -- and they never showed up. Unreliable, unprofessional -- stay far away!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

I can't say enough amazing things about Alex and the entire Tanous team. Years back we were renting…read morein Hoboken and lost heat over the holidays. Many people told us they couldn't come out for a service call but Alex ran right over and was extremely helpful. Years later in a different apartment, our boiler went. The Tanous team was here that day for a new install. Unfortunately, just a few weeks later our water heater also went - same day replacement and install. Everyone from the team is extremely kind and considerate from the guys in the field to Raquelle at the office. Also extremely fair pricing! There is no other call to make - just call Tanous!

Tanous had done a good job installing our AC splits so we went with them to when we proactively…read morereplaced our boiler in the summer of 2025 even though they were more expensive than other vendors. Things were fine until we had a series of cold weeks Dec-Jan of 2026. The boiler was leaking significant amounts of hot water to the point that our boiler room turned into a sauna and piping became corroded. Despite various calls and visits from Tanous, the issue was not fixed so we had to bring in a separate plumber to redo all the piping and replace key components of the boiler. We shared photos and videos with Tanous during the period of issues. During a particularly cold weekend without heat, they indicated that they could not send someone out to fix the issues. Our plumber indicated that various parts used in the installation looked to be used/repurposed and key items were misinstalled and they had to overhaul the entire system. The owner from Tanous ("Mike") promised to take care of everything and cover the costs of our plumber once he was back from traveling abroad, but went radio silent after we shared the invoice despite various follow ups from Jan-March of 2026. They also refused to provide their insurance to cover the cost of the repairs. I will never be using Tanous again and would caution anyone considering them for such work in the future.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

I found Built when I was trying to navigate the new and confusing NYC Dept of Buildings TPP…read more"Tenant Protection Plan" inspection compliance process. It's a real ambiguous area and this company was knowledgeable. But what really motivated me to write this is what happened after calling: turns out, my residential project was exempt from weekly inspections. Many inspection companies would be unscrupulous and withhold that info, but David Brinkman at Built Engineers helped me figure out I was exempt. It helped me save what could have been $15,000+ of unnecessary costs, that their company could have received. So not only their knowledge on the area, it's their professionalism that makes them exceptional. One other thing: I called a half dozen companies and not only did a person, David, pick up. They took the time to listen. A class act through and through and couldn't recommend Built Engineers more sincerely.

Built Engineers & Architects was great to work with! They provided exceptional service and were…read morevery communicative. Would recommend them to anybody.

Sam and Kenvil were awesome in installing the A/C and heating units…read more They were perfect in execution and resulted in a perfect installation.

Fantastic, thorough, thoughtful, excellent communication. He complimented the installation of our…read moreHVAC system and showEd he appreciated good craftsmanship. Immediately saw the issue with our boiler system. Honest and responsible. Hire them on the spot.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

I never leave reviews, but wanted to shout out Airnizer for their amazing work on my mini split…read morereplacement. The team was very responsive, provided different options for repairs/replacements at various price points, and ended up completing the project in less time than anticipated. They were also very careful not to damage my apartment. I would gladly work with them again and have already recommended to others. Thank you!

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Fast, efficient service when modifying my HVAC unit to accept a larger filter. Would hire again.read more

This is an absolutely First Class company, operating in an area in which shady companies abound…read more Competent, trustworthy, reliable, they identfied abstruse problems on two units that had perplexed some other firms and had solutions to hand. AND ones that didn't involve just replacing everything in sight to make the problems go away. We will DEFINITELY use thm again

Responses were timely and helpful. That helps so much to relieve concerns and to confirm something…read moreis really going to happen.

Terrible service and unreliable quote. I explained the issue with my washer on the phone and…read moreprovided the brand and age of the appliance as requested. They explained the service fee would go towards the cost of the repair should I go through with it and quoted a few hundred dollars for the repair when I asked what I could expect. Thinking a few hundred was more sensible than buying a new appliance, I scheduled the service visit and was pleasantly surprised they accommodated a next day Saturday appointment. The technician spent less than 5 minutes turning the drum a few times, said the spider needed to be replaced and charged me $106 for the visit. His office manager called on Monday to say the replacement part cost $900. $900 just for the part!! Suffice to say, I declined the repair, expressed my dissatisfaction with the service and how I felt they either lack adequate experience to provide a reliable quote or are dishonest. Office manager got very defensive and hung up on me.

amazing service they fix my LG washer same day and cost was reasonable.read more