On Friday, December 23, 2016, my sister took me here. She had been raving about their paraffin wax for your feet. It was my first time out since having a baby, and yes I had my infant with us. (Who slept in my or my sisters arms the entire time.) My sister went in at 11am asking for two gel mani/spa pedicures, the gentlemen asked us to return at 12. We did, we were sitting down my sister soaking her feet, I was figuring out my matching gel polish when a mother/daughter came in and the gentleman realized he double booked us. I'm not sure how this became our fault but that was how we were treated. They were extremely apologetic to the mother/daughter and even rebooked them for the following day. By the way, we sat silent watching this go down. We would have left and came back no issue, but it was extremely awkward. My sister got both of her full mani/pedis. However, I completely got shafted. The gentleman took the gel nails selections saying they now don't have time for color on my nails. I was okay with it, as still expecting some service, now that the mother/daughter had rescheduled and we were the only ones in the shop. But no, he filed my nails and had me go sit in the pedicure seat. Only after my sister complained did he even consider putting clear on my nails, which he smudged and didn't fix. Next my pedicure, the woman was so rude to me it was so uncalled for. She cut my toenails and my big toe. I acknowledged the pain in my big toe numerous times and she ignored me. She painted my toes and with my sleeping baby on my lap (no one else in the salon) was pissed that I simply asked to sit there and wait for my sister. Yes my two half assed services were faster than my sisters one pedicure because I basically got my nails cut and paint applied. No massages, no cuticle and/or foot scrubs. I could've done this myself. The woman who did my pedicure kept pointing at me and yelling at her husband in her language. It was very insulting. When my sister was ready to get the paraffin on her feet, she asked if I was getting it too? The woman who did my feet started sighing and walked over to me, I refused the service. My toe was still throbbing and quite frankly I was so disgusted and disappointed I just didn't want to be there anymore. The mistake that they made they took out on me. It was ridiculous. A week later I have an infection on my toe and this is the only reason I decided to post my awful experiences. I'm not one to complain but this by far was inexcusable. We watched as people came in and they booked appointments with them same day, no problem. But we sat there silently, it was awkward, my sister went back in after I left to complain because they charged me full price so I refused to tip them and they argued with her. Again, I don't complain, I simply had no words. They argued that they took us after we were double booked and they rescheduled their regulars. Again not our problem. They argued that they did my services and didn't get tipped for them. We not once complained while we were there, but continually thanked them and this was how we were treated. read more