I have had several 60 minute massages, some full body, from Augie. Augie is very professional and…read moreknowledgeable about massage therapy. He is a good listener in finding your problem areas. I like the firmer deep massage that I have received. The amount of pressure was just right. I will return. Thanks.

I've been getting facials from Sharon and my face is glowing! Can't say enough wonderful things…read moreabout her!!

Horrible Experience. I bought a groupon for a Gel manicure and pedicure. I get a gel manicure…read moreprobably 12 times a year and I am pretty familiar with how they are done and what to expect. I came with a friend and it took 4.5 hours to get a mani/pedi. I was not expecting to spend my entire day here. Also the quality of the manicure was terrible. I had it done yesterday and it is already chipping off because it was applied to thick. My nails are uneven, not filed, and the tech did not touch my cuticles. I kept asking why she was not doing things and she kept saying that this was her method and gave me her resume on where she teaches... anyways - 4.5 hours later my manicure looks horrible. I already booked an appointment somewhere else to get this fixed because I have a wedding this weekend and I dont want to go looking like this...

From the owner: We are a full service spa specializing in natural and artificial nail care, skincare, facial and…read morebody waxing, threading, massage, permanent cosmetics and makeup! For your added convenience, we offer before and after hour appointments. You may schedule for early morning or late evening.

my stylist grace did an okay job on my hair. it wasnt what i wanted at all, she told me that what i…read morewanted wasnt what i wanted if that made sense. im NOT pleased with my hair at all, i couldnt see the colors i was choosing i was told i couldnt do pink because i wouldnt lift light enough but ive done pink and was able to be light enough before. she left multiple blonde pieces in my hair like big enough to see. the black in my hair faded out to brown in 3 washes. i went in for a consultation to get black blue and purple CHUNKY highlights, she understood what i was saying and could do it till she was actually doing my hair and again said thats not what i wanted, by the end of it i had black hair with blue and purple tiny highlights throughout my hair with random blonde spots. it was not worth almost 400 dollars and sitting in a chair for 8+ hours. i will not be returning, but my friend whos went there highly recommends erin.

5:47 0:03 Sue…read moreGoodpaster Phipps 1h * 8 I've been going to village spa salon in west Chester for about a yr. Last Thurs I had to call to cancel getting my hair foiled on Fri d/ t a personal situation but kept my hair cut appt. When I checked out on Fri I was told they have a policy requiring 48 hr notice for cancelations or u may be charged. I thought wtf. Sat I get a call from a man at the salon telling me again about the policy. I've only canceled anything twice in a yr. Is this the 3rd grade? Really!! Well they can stick their policy right up their ass & I will not be going back. Guess they don't know there r at least 15 salons within a 5 mile radius from them.

Excellent customer service. On time for appointments. The techs are very thorough and precise.read more

I am really happy with my nails, they lasted over two weeks and my hands are in water all day long…read moreevery day. The shop is clean, modern, and comfortable. Danny does a great job and I highly recommend!

I am not new to Woodhouse Spa, but this was my first time at this location and it was nothing short…read moreof amazing! I always love the relaxing waiting areas and this location having an outdoor area to relax before / after service is so nice. I booked an 80 minute maternity massage and Kaitlin was so great! This was definitely needed as a soon to be mom and I will definitely come back to this location.

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

I have been to so many salons in my life, but I haven't enjoyed any like this one. Kayla is always…read morewonderful to suggest new ideas or creative styles. From my highlights to cuts, extensions and make-up I am 100% satisfied! I highly recommend this fun place to enjoy pampering yourself! A+++

They do a good job but are VERY EXPENSIVE compared to other salons in the area. Some "hidden…read morecharges" amount to $75.00 extra. Understand their prices before starting.

Very pleasant experience. I received Botox and a facial. I love this spa. The staff is very…read moreinformative on all the procedures offered. Very relaxing atmosphere.i have found the perfect place for everything I need to feel good about myself and to keep my skin looking as good as possible.

The person who did the filler was pleasant. The place is very clean…read more The filler left me with a horrible headache for 2 days. 2 weeks after procedure, one of my eyelids started looking collapsed. A month later still no improvement and frown lines are still there. I went in with hopes of looking refreshed, instead I look worse. No attempt was made to rectify or tweak the situation. Very disappointed

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.

Ok so I am a huge chicken when it comes to anything that has to do with my eyes....you…read more Only her two. Amber was awesome! She explained everything she was going to do and as she put my lashes on she explained what she was doing. It took me a long time to find a boutique which did eyelash extensions that it didn't cost so much. I think Blink is awesome....its very clean and neatly organized and the room where you get your lashes done is very relaxing. I think I fell asleep...lol. I highly recommend Blink and Amber. My lashes look awesome and I have Amber and Blink to thank. I will be back I love my lashes. THANKS AMBER

I've been a customer of the Blink Boutique for the last four years. Exceptional customer service…read more All of the girls that work there are professional and always going above and beyond for their clients. The new space is amazing. I had gone to another lash artist years ago and had a horrible experience and my lashes were ruined. Amy Young certainly knows what she's doing and has spent a lot of time locally & out of state training other lash artists. You can walk into the door & know she's poured her heart & soul into her business. Definitely a place I highly recommend.