Brought in my truck to get the transmission rebuilt. Took him well a month and half to get it back…read more Was lied to repeatedly about when my truck would be fixed. Always had the excuse "oh well ugghhh, I don't know what to tell you." He never once specified why it was taking him so long. Get the truck back drove it 4 days to work and back and my transmission is leaking puddles all over the drive way at my house and work. For someone to take that long and my truck still not being fixed is absolutely unacceptable. On top of that he charged me $3,600 for this half a** performance and refused to negotiate on the price. Could not be more unhappy with Tom the owner. Never been lied to and cheated like this before in my life. It is having the exact same problems as before. Truck is under warranty but who would want him working on their vehicle after it just took over a month and half to get it back and it's still not fixed. Unacceptable absolutely unacceptable work. DO NOT TAKE YOUR VEHICLE HERE!!!!

A few years ago my husbands car began acting up and 2 different local repair shops told us he would…read moreneed a new transmission. One of them admitted that transmissions were not their specialty and suggested we drive out to Balch's Transmission before proceeding. After a quick test drive, Tom, the owner said all that was needed was a new transmission filter. The thought of "dropping the pan" and changing the fluid/filter on a car that was barely driveable was a bit daunting, but since trying it would cost only $100 rather than the 3k a rebuilt transmission would cost, we decided to give it a try. He suggested we take it back to our local repair place as he wouldn't be able to get to it for quite some time. So, we did, and low and behold, it completely fixed the problem. A few years later, we are experiencing the same problems, but this time the car is stranded in Williamsburg the day before the blizzard. Tom took time to talk to us and will soon be talking to the repair facility in Williamsburg to see if it really does need a new transmission or if it is just the fluid again (as that place is only a general repair facility rather than a transmission shop). As of yet, we have no idea what the future of our car is, but I greatly appreciate his time and honesty in all of our encounters. His shop is a bit of a drive for us, but after these experiences, he will be our first stop for any transmission issues. Thank you!

This is actually located between the Shen-Val Farmers Market and Dinosaur Land. I actually had…read moregiven up on locating a mechanic that I could trust, and I've tried alot over the years. I accidently came upon Keith Rogers while I was at the Farmer's market and was heading to another garage that was going to tear out the rear-end of my vehicle. Keith took a look at it and told me it was only a bad coil, I took a leap of faith and had Keith fix it. I have not looked back. Keith is the most honest and open mechanic I have come across, because of his excellent diagnostic skills a lot of area dealers use him also. I would recommend Roger's Automotive and do all the time. He is fair and honest and he goes above and beyond sometimes.....did I mention he also has his own tow truck.

We got a flat tire warning right outside Strasburg on a Sunday evening and pulled into the nearest…read moregas station. He was about an hour away and was extremely helpful when he arrived. Plugged our tire and we were able to make it home to NY with no problems. Hope we don't have to use him again, but would do so in a heartbeat if we needed.

I used this company 3 times counting today, 2 times for my truck and 1 for my motorcycle and the…read moreservice was quick, professional and good price. Can't ask for better service and MIKE the best tow driver. I will keep the number for future or to refer. Thank you

You never call for a tow truck on a good day. Stuck on 81 these guys were quick and professional…read more Got my friend's car up and off the freeway. Had good suggestions for local repair shop and dropped the car right at the shop. All for a reasonable price. After calling several businesses that all had one truck, this is a big, professional company that is well equipped and run 24 hours a day.