This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

Where to start? From the beginning would be a good idea. I have had several issues with AAA Auto…read moreService. 1. My Expedition needed new tires. Fine. Had AAA order them, and install. When I went to pick up the vehicle I notice a $200 charge for "tire insurance." When I questioned the line item I was told that I had agreed to the service. I had not. The service adviser then challenged my comment stating that I had signed the agreement. Yes, my initials were on the order, but at no time was I asked if I wanted "tire insurance" for new tires. I got into an argument with the service adviser when asking for a credit. Finally, he relented and a credit was issued. Point here: never, ever argue with a customer. 2. Took the Expedition in earlier this week for a state inspection actually believing that it would fail due to possibly needing new brake pads and rotors. Amazingly enough it passed. The next issue follows the inspection. 3. Even before taking the Expedition inspection I noticed a slight vibration through the steering wheel. This persisted even after the "inspection" by AAA Auto. So, I decided to take the vehicle to local shop to chase down the cause. Here are the results: a. all the wheels were out of balance. b. the lug nuts on one wheel were stripped on the outside so if I had a flat there would be no way for me to remove the lug nuts much less the tire. The folks at AAA Auto strike again. c. all the brake pads and rotors were toast. Therefore, they needed replacement. So why did the Expedition pass state inspection? Was AAA Auto hoping that I would notice increased vibration and return so they could do the brake work? I have no idea. Fortunately the work was done by a very reputable local shop. Bottom line: DO NOT EVER TAKE YOUR VEHICLE TO AAA AUTO. EVER!! I certainly won't.

Agreed to 7:30am appointment time. Vehicle was taken in at 8:22am. When I asked for an explanation…read morefor the delay was told that the tech does not arrive until 8:15am. Asked why appointment was set up for 7:30 - answer "I don't control the online scheduling ". The appointment was made by phone with a direct call to the service center. No apology, no sense that it mattered -- no customer care here.

I strongly recommend Accurate Automotive. I had a bad engine problem and was told by others that I…read morewould need to purchase a new engine. Dean and his father checked out my car, found the engine problem (when other shops wouldn't even consider fixing the engine) and repaired it at less than half the cost. They updated me every step of the way and proved invaluable. I thank God for this shop.

Father and son combo. Trusted and knowledgeable. Once my cars go out of warranty I take my vehicles…read morehere.

Check fluids, tires, and other for eventual damage due to excessive use…read more As good as it gets Well managed

Great service and honesty. Refreshing change of experience of dealing with automotive maintenance…read moreand repairs. Highly recommend!

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

This is a honest shop that does great work. My Nissan Frontier needed a new valve body and…read morecomputer due to a coolant system problem (a common problem due to a Nissan design flaw). Jim knew exactly the problem and the best fix and gave me a very fair estimate. When unforeseen problems jumped up, Jim and his guys put in lots of extra time and effort to troubleshoot the issue and get the job done right. In spite of all the extra work, Jim charged per the original estimate. Bottom line...this is a shop I trust to do High quality work at a very fair price. Highly recommended!

I had an SUV that was rough shifting into gear, would get stuck at 3rd gear, and was displaying…read morecheck engine, traction control, and 4Lo lights. Resetting these codes (solenoid power and pressure related) with a BlueDriver ODB2 scanner would give relief for about 4-5 miles. They took care of me, were less than a dealer, and spent time discussing the issues and remedies. Eventually I will get a new transmission, which they priced less than the dealer would sell to me and even less than a used junkyard or overhauled transmission. However, I have some personal stuff to manage and we agreed to button it back up with Toyota parts/fluids (thanks for passing along the discount!). It's operating much better than it was, shifts smoothly, and the codes haven't returned. From the TMI department (Yelp wants more detail!) I called and they were a little busy, so we scheduled my drop-off later in the week. F* was great in getting me in, clear about the troubleshooting estimate, what they might have to do based upon the issues mentioned but they needed to diagnose it first, and the turnaround time. I was in no rush. Ma* and I had a few calls to discuss the SUV, the problem codes, and testing as well as remedies based upon the codes. He's really nice and very knowledgeable. He even knew about two important Toyota Service Bulletins that 4 out of 5 people at the dealer didn't know about. The 5th person was a service manager and a tech at the dealer I go to and knew how to pull them up and reviewed them with me. It had been 50k miles since the last transmission service, which the previous owner had done before selling the car. The fast lube place used a grip additive, which Toyota doesn't recommend. Best thing to do is drop the pan, check the solenoids and harness for function and resistance, and look at the fluid. I agreed. All checked out OK on the solenoids and harness. The oil color was normal but did have some odd sludge, where possibly the grip additive that a fast lube place used. Toyota does not recommend transmission fluid additives. This may have affected the flow of the transmission fluid as there were some metal particles in the transmission fluid, indicating that I would need a new transmission soon. He gave me a good price on the parts and labor and a new transmission price from the dealer cheaper than a rebuild or used transmission or what I could get it for from the dealer myself. At the present time I have some stuff going on and can't put in a new transmission. We discussed buttoning up the transmission, replacing the fluid, and using a Toyota filter and gasket as well as waiting a few months to replace the transmission. I know it might have problems or fail at sometime in the future. He said he would put it back together and do me right. He used Toyota branded parts and fluids, did it right plus got a price on a Toyota gasket and filter that was much less than the normal dealer price if I had taken it in for dealer service. After buttoning it up and resetting the codes they haven't came back and the transmission is shifting smoothly again! I will have to replace it in the future but appreciate what he was able to do to get me functional for now.

my Ford F250 truck broke down transmission fluid leaked everywhere. truck towed to the shop late…read moreat night called the next morning. Talked to Maurice, made a plan, the next day the truck was back together ready to go. great communication with Maurice really appreciate all the hard get my truck back running.

The staff at Driven was so helpful. I lost my brakes and was unable to move my vehicle. Driven has…read moretheir own towing truck so they were able to come pick up my vehicle and take it to their shop. They were very responsive and I needed my car so they tried to repair it as fast as possible. The communicated the issues to me. The pricing was very reasonable in my opinion compared to other places I've seen. I'm glad they were there to help me in a time of need.

Just had an unfortunate experience with this business. After install of door window switch, my car…read morebattery was drained. I returned my car to them and they recharged my battery, but did not check their installation of the door switch or advise me to bring the car back in to check the fuse box. subsequently, I took my vehicle to the dealer and they were able to perform the drain test and install a new door window switch. The window switch purchased at Driven Autorepair was under warranty and the manager wouldn't give me a refund on the defective part. I was the part could only replaced. Advising potential customers of their policy and you have no choice other than to use their services when a part is under warranty. The manager would not take fiscal responsibility for the potential faulty part they purchased and/or the potential faulty installation they provided on my car. I lost over $800 dollars trusting the integrity of the services provided by this company. Buyer Beware!