My Ariens snowblower decided to start making loud noises in the driving mechanism during the final…read morecleanup of the latest big snowstorm (22"), with another potential large storm looming within five days....yikes!! I called Rotti's and talked to Trinity who who was very personable and helpful. She told me to drop it off and they would look at it. I expected it to take awhile as they were swamped because of the past and looming snowstorm. To my surprise, Tiffany called the next day and said it was ready, plus the repair bill was very reasonable. Do not hesitate to use Rotti's for all your yard machines sales and service. They stand behind their products. Roland from Shrewsbury

The Rotti's are incredible people and do amazing work! My snow blower broke last week. I had little…read morehope I could get it repaired before the recent record breaking snow in New England. I emailed Rotti's Wednesday night and they responded soon after! Not only that, one of the owners, Megan, said she could have it picked up the next morning. I wasn't expecting service this fast. Even then, the storm was hitting Sunday and still had little hope of have it back by then. No matter, could use the exercise and mentally prepared the kids for the Monday morning task. No word from them Friday. Sent an email late just asking for an update because they were open Saturday but closed Sunday. No reply. I prepared the kids for the worst and laid out the plan for the storm with intermittent shoveling throughout before bedtime. But! Sunday morning as I'm making pancakes for the family I get an email from Megan saying (paraphrasing) "Hey! Snowblower is done. Want us to drop it off?" Hell yeah!!! Mere hours before the storm. I know they were busy with the impending storm, they didn't have to stay open on Sunday for me, and I bet a few others, to help us manage the biggest snowfall in like a decade, but they did. These are incredible people and you should totally give them your business. Oh! And the work was very reasonably priced. I was expecting at least double what I was charged. And a good chunk of that was becasue I had them pick up and deliver. Which they do, BTW. Use this company, you won't be sorry!

Stay away. He needs more sales help that deliver what the customer ordered. Not customer friendly…read more Ordered a 1126 tractor, got call to pick up, third trip, wrong tires wrong bucket. STAY AWAY!!!!! NO make it right.

Great customer service from Gary and Roy! They are never too busy to answer a few questions…read more Thanks!

Great service!! That's it plain and simple. Called D up and he responded in a couple days like his…read morevoice message said. Came out to the house at the exact scheduled time! I needed a tune up & deck leveling. D has done the best job I've ever had done since buying the mower 5 years ago! If you don't use this guy you're missing out

I've used B & R Lawn Repair since 2024 to repair my John Deere, my generic self-powered mower and…read morenow my Arens snow blower. Their quality is superb, the pricing is very, very good and the customer support is excellent. They get my highest recommendation!

Used B &R Lawn mower since 2020, needed local shop for regular maintenance and tune ups for 2 very…read moregood Toro 30 inch Lawnmaster mowers. NOT CHEAP! And in spite of twice a year cleaning, tune up, check up and needed repairs or replacement parts, I have 2 lawnmowers that don't work! Spent almost 400. 00 last month for replacement of expensive engine head part, used it for one hour, and now will not work. The second machine was also in shop for tune up, and when we went to use it, discovered the gas we had just put in all leaked out. Shop worker was defensive, took NO responsibility for either problem, and in addition, was rather rude and insulting to me when I called to discuss. I would NEVER recommend them to anyone.

After hearing their radio add for fertilizer I couldn't wait to stop in and check this place out. I…read morehad a hunch they carried commercial grade lawn fertilizers that professional landscape services use. I was damn right, and found out the lawn service I used to use bought their exact fertilizer and pesticides from Preco. I walked in and was greeted by a guy named Chris. He was awesome, and answered every question I had, and gave me a bunch of tips. I bought a 50lb bag of commercial grade slow release fertilizer for $29. An amazing price, compared to the Scott's crap everyone sells. They do sales, service, and parts for lawn equipment. Seriously, if you take pride in your lawn, check this place out, instead of using Scott's or paying for a service.

I stoped by to see if they had a bolt for my mower. When I told them it was for a craftsman zero…read moreturn with a Koehler engine. The sales person seemed like they no longer wanted to help. It seems like unless you have a commercial mower they do not want your business. Little did he know I also have two Scag turf tigers and a Toro mower. I will take my business elsewhere. So should you. They also said they don't have mowers with Koehler engines. Yet, they advertise they do on their website. Poor poor customer service. And they lie.

Efficient and pleasant service. I appreciate that my inspection stickers are applied after cleaning…read morethe window of adhesive from the old sticker.

I'm not one to write negative reviews for several reasons, but this one is well earned. Their…read moreservice is unreliable and they seem to underestimate the value of potential new customers. They over-promise and under-deliver. I am new to the area, so it was my first time dealing with this company. Since my riding mower is in need of maintenance, and they are in the same town as myself, I called them two days ago and scheduled for them to pick it up today at 2:00 pm. By 2:30 I called and was reassured that the driver may be running late. So I waited. Patiently.... By 5:30 I called and was told that the driver had gone for the day and that he had told them that the mower was not out by 11 am so it (the mower) was therefore not collected. OK. First of all the voice message from the driver the previous day confirmed to me that the pick up would occur at 2 pm today. Second, no one told me that the mower had to be out waiting for it to be picked up. Moreover, I would not leave it out to be picked up: it is a riding mower and they will need the key, therefore I am not as naive to assume there is no risk of it being stolen with the ignition key in the switch. Let us assume that is the case, that I would leave the mower outside. Is it that difficult to ring the door bell? But that is besides the point since 11 am was not the agreed time. At any rate, the lady at the other end of the line, admittedly courteous, proposed during my second call at 5:30 pm proposed that my mower be picked up next week. Talk about taking responsibility for their own mistakes! It will take me less time to find someone else with a more reliable time management skill set, and who are more considerate towards their customers' own time. In fact it will take me less time to do the maintenance work myself. Oh but wait, this company ought to have the time management skill set and infrastructure since they claim to have been in this line of business for as long as they have. Hmmm. Time to consider personnel change, one that communicates between themselves. Or perhaps a change in their line of business. As far as I'm concerned I do not want to do business with a firm that underestimates the value of their future clients' time, and overestimates their management skills. Over-promising and under-delivering some people call it.

Barron and Anthony are both really friendly and professional. And better than that, they do great…read morework. I first went to their shop in Adams MA. And I was very happy when they opened up in Bennington. I highly recommend them.

Stopped here today looking for someone to haul a commercial lawn mower. Uhaul had given me wrong…read moreinfo and couldn't provide a trailer, so I was in a bind. The awesome folks at Maple Grove were able to move my mower on very short notice. They were very courteous and professional. Price was fantastic! I will be calling Maple Grove in the future when I need service for my equipment.

If you see all / any 5 star reviews about Schofield's, they're all true. These folks do NOT forget…read morewho their Customers are and they can fix anything you got. I've been going there for over 20 years. They are a FAMILY business, not a big box store with big employee turnover........ I also get my racing fuel from them for my lawnmower and snow blower which keeps my machines purring right along, because the quality of gas today SUCKS. And having your snow blower or lawnmower not running right because of the crap gas...........So I pay the big bucks and get the "good stuff" so I don't break down. Yes, expensive for the fuel but worth every cent vs. having a faltering fuel system when you need it most and having to drain the whole fuel system whether you are DIY'ers or having to haul it to the shop if not!! These small engines NEED at least high test (91 octane) to run well but when you're pumping 91 into your container at the gas stations, you're probably getting 1 1/2 gallons of 87 octane before the blended fuel lines actually give you 91, so you're not getting "good" gas. I'm grateful that I have a power equipment shop like this for my Honda machines........ BEST

After a horrific experience at a snowblower repair location in Worcester, I drove out to…read moreSchofield's and I have to say, it is almost unheard of to have every single person I met go SO FAR out of their way to help me as they all did! From the moment I walked in, they put me completely at ease with their super friendly approach and extensive knowledge. They gave me their complete attention and made me feel like a truly valued customer. My issue was solved right then and there! They are 100% top notch!

Not a positive experience, we dropped off a tractor there to have the belt replaced. They charge…read more$100 fee to look at it, which nowadays is normal. But then they came back with a price of 550 because they said that they also replaced the pulley and we just found out there's nothing wrong with them. They also claim to be fast, but it took over a week to get them to look at it. Finally, the woman at the counter was nice. However, her husband was extremely rude. I think it's because we didn't go with them to do the work. Maybe he was having a bad day, but I would never choose to do business with someone who is that negative to customers. This is coming from someone who did 25 years customer service in retail.

I had a bad experience where brought my snowblower in for a new electric starter in 01/24 as well…read moreas a tune up. When I got it back the choke was not functioning and the blower had to go back to have that fixed then in 01/25 starting problems again. They told me the first time it was in that some teeth were missing on the flywheel and never attempted to fix that. The spark plug was never changed at the time of the tune-up. They are terrible and do not bring your snoblower to them, they will over charge you and when you another issue they would not call me back. If you want good dependable service go to Tafts in Holyoke they are established and they do excellent repairs and done right the first time.​