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    United Airlines

    2.9 (8 reviews)

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    Recommended Reviews - United Airlines

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    1 year ago

    I have lived in Arcata for 11 years and flying out of ACV with united has been flawless no delays or problems

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    7 years ago

    Helpful 5
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    9 years ago

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    6 years ago

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    7 years ago

    If I could give none I would. Ruined another flight. Another canceled flight. Not just arcata but San fran as well. They suck!

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    7 years ago

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    7 years ago

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    7 years ago

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    Avelo Airlines

    Avelo Airlines

    1.9
    (12 reviews)
    0.4 mi

    Don't fly with this terrible airline!! They charge $25 to talk to someone at the call center!! And…read moreeven when you pay they are beyond unhelpful. They don't serve any food, not even water on their flights. It feels like every time I fly with them, I'm choosing to be tortured. From now on I'll spend the little bit extra money for United because after all their extra fees Avelo ends up being almost the same price!! The ticket is one price, then you pay more for the seat, another fee for luggage and so on.

    Great news ! Love to see that Avelo Airlines flys out of our tiny airport in McKinleyville, Ca…read more,ACV, this is a new airlines and we loved it! We started by booking on line first, this went ok, there were a couple of frustrating moments during the booking process but we kept telling ourselves that they were new and that there would be growing pains. The web site suggested that we show up 2 hours early I think because we would be flying with " Hazel" our dog. Hazel is a 17 pound mini Schnauzer that has flown at least 30 times. She is a great traveler. When we showed up to get all checked in and our baggage weighed, there was a long line of folks waiting and no one at the counter. We waited and eventually the folks showed up to get us going. Everything is new at this airlines and the process went pretty well When it was time to board we all headed for the plane and even as we headed up the ramp to the plane we loved that everything was new, when we entered the plane the flight staff was very friendly and helpful, this was a 737 that was new, I'm excited over that because normally we would fly in a cramped regional jet. This plane was awesome! Super smooth take off and landing. During the flight the staff were very friendly and offered a snack pack , which was perfect. Our overall feeling is a good one about this airlines is that we are glad they are here and we hope they stay. We flew into Burbank airport which was also a nice alternative to LAX . Great experience! Highly recommended

    Photos
    New loading ramps
    New loading ramps
    View taking off
    View taking off
    Lots of head and leg room

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    Lots of head and leg room
    Arcata-Eureka Airport - ACV

    Arcata-Eureka Airport - ACV

    3.2
    (69 reviews)
    0.0 mi

    If you're flying out of Humboldt County, ACV is your go-to--and while it's tiny (blink and you'll…read moremiss it), it gets the job done! They've got one little coffee shop to fuel up while you wait, but don't expect much beyond that. United Airlines tends to be pretty disorganized here, and delays seem to be the norm, unfortunately. BUT--I recently discovered Avelo Airlines. Nothing fancy, but they were on time, and they fly to Burbank...which is super convenient! the tickets were super affordable. Win-win! One downside of ACV--there are no luggage carts anywhere. I had a heavy box with me, and there wasn't a single cart on site. Thankfully, a kind TSA officer helped me carry it to my car (shoutout to them!). Parking is $16/day, which is honestly a steal compared to other airports, and I felt safe leaving my car there for 3 days. Overall, it's a quirky little airport, but it's got charm and gets the essentials right.

    United flight 5506- arrived into Arcata 2 hours late. Ok, we understand things happen. When they…read moreFINALLY arrive, they force passengers against their will to stay on this plane for over an hour sitting on the EMPTY tarmac. There are only 2 terminals and one of them was EMPTY and stayed empty for over an hour while we were forced to sit against our will. Their reasoning? The other one was "reserved." They could have de boarded that entire aircraft in less time than they made everyone sit. This was a COMPLETE disaster/nightmare. I mean this could not have been a worse experience if I tried. NEVER will I recommend flying into this airport to anyone.

    Photos
    April 2026
    April 2026
    March 2026.  Parking lot prices.
    March 2026. Parking lot prices.
    Boarding...

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    Boarding...
    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.7
    (16 reviews)
    0.0 mi

    I wish I knew the name of the woman at the counter at 8 pm on 6/12 at airport Enterprise. She was…read morevery nice and pleasant. Even after the long line, she was fast and sweet! And she hooked me up with a cool 4 runner! Thanks for the great service! I hope her manager sees this and gives her a raise or some kind of bonus!

    yelp doesn't let you leave zero stars!…read more finally finished my ordeal with them i rented a car back in October and got all kinds of responses about my negative review but still enterprise didn't do anything I rented a car in oct 2024 for a week- the guy at the counter didn't let me view the vehicle when i signed for it . it was getting late so i didn't look the vehicle over I ended up not needing the car for that long (my personal vehicle was being repaired. I drove home to Eureka on a saturday and on sunday my car was repaired. The airport rentals aren't open on Sunday so i brought it back on Monday (never drove the car other than to and from the airport) when i returned, the gal in the lot was ready to pounce on me about damages when i dropped it off she screamed at me and basically called me a liar when i said i didn't damage their car she then filed a claim i countered and said what happened but enterprise didn't do anything to resolve the situation and i had to pay $1300 for damages i believe we're already there i hope the jerk i returned the vehicle gets the karma she has coming to her. i will never rent from enterprise ever again. Sixt, Budget and every other rental company i've dealt with have always been very accommodating and a professional. if you rent from this place, check your vehicle and take pictures.

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Holiday Inn Express & Suites Arcata/Eureka-Airport Area

    Holiday Inn Express & Suites Arcata/Eureka-Airport Area

    3.8
    (133 reviews)
    0.3 mi
    $$

    Very close to the California Redwood Coast-Humboldt County Airport, this Holiday Inn Express &…read moreSuites is located in McKinleyville, just north of Eureka in North Coast California. My wife, her mom, and I spent two nights here as we explored the various parks (national and state) in the area, and found it to be good place to stay. I made the reservation for two nights via Chase Travel, total of $536.06. Holiday Inn is part of the IHG rewards program (which having a CSR credit card will automatically give Platinum Elite status, though it didn't really provide anything additional worth mentioning). One good thing though is that one will earn nights and points through the IHG rewards program, even if booked through an on-line third party travel agency (which usually doesn't happen). Just need to make sure that your rewards number is listed in the reservation (mine wasn't). Another big benefit is that you get a $250 annual credit if using your CSR for a 2+ night stay at an IHG hotel. It has shuttle service to the airport, and we noticed airline employees taking advantage of it. Surface parking is free, with plenty of spots. We noticed a section where rental bikes were available, for those who wanted to ride at the Hammond Costal Trail. Our two queen room was fine, and it was an accessible, meaning the bathroom and front area were very large. It was a shower/tub combo unit and the water pressure was very strong, best we had on the trip. Shampoo and soap were Dove products, which my MiL really liked. Beds were comfortable, the large flat screen TV had a variety of basic cable channels, and a large work desk with a comfortable office chair. A microwave, coffee maker, and small fridge completed the set-up. The room had a modern thermostat, connected to a Packaged Terminal Air Conditioner, which worked well. The hotel does have an indoor pool, guest laundry room, and 24-hour fitness center. The lobby has two Costa Coffee espresso machines, with freshly ground coffee beans. The breakfast/lobby area is decently sized with a nice complementary breakfast in the morning (opens at 6:30), and a section of to-go items for those that want to get an earlier start. Free freshly popped corn was available throughout the day, which my wife took advantage. We were able to take advantage of the full breakfast on the 2nd morning, and I liked the premade Green Chile Egg Chorizo & Cheddar breakfast burritos available. There was no make your own waffle machine; instead, a 'Go Ahead Pan-cake my day' machine that made pretty decent pancakes ("in a minute flat"...l love puns :-).

    We were driving through Oregon and Northern California, long story short ended up here, and while I…read morewas a little miffed at first that it was $154, I'm honestly really glad we stayed. It's right by the airport, but it was surprisingly peaceful. I went on a quick walk around the area and it was actually really nice. Walking inside, you're immediately welcomed into a very pretty Holiday Inn Express--it's clean, bright, and just feels good to be in. They had free cookies and popcorn, plus a little complimentary coffee and hot chocolate bar, which after a long day of driving was genuinely appreciated. The woman who checked me in was wonderful--super kind, long gray hair, just a really pleasant person. She even gave me a room with a small balcony view, which was such a nice bonus after being on the road all day. The room itself was clean, modern, and I had zero issues with it. They also offer a complimentary breakfast buffet, which matters more than people admit--there are hotels that cost more than this and don't even offer that. Holiday Inn Express isn't luxurious, and that's not an insult. It's not trying to be. It's clean, comfortable, reliable, and consistently better than you expect. You go in with low expectations and leave thinking, okay, I get why people swear by this. For what it is, it really punches above its weight, and I'm genuinely glad we stayed here. Thanks!

    Photos
    Breakfast dining room.
    Breakfast dining room.
    Great luggage storage and coat racks
    Great luggage storage and coat racks
    Cinnamon warmed rolls for breakfast

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    Cinnamon warmed rolls for breakfast
    National Car Rental

    National Car Rental

    1.3
    (16 reviews)
    0.0 mi

    I own a boutique travel agency, NextAdventure.Travel, and book my own travel, including rental cars…read morefrom this location and have never had a problem; however, this time the guy at the counter (Jacob) said there was a deposit that was more than the rental itself. When I told him I've never paid a deposit before, he basically called me a liar. I explained that I use a pre-negotiated rate that waives deposits, including for under age drivers. However, he told me that wasn't the fact, that the deposit is non-negotiable and it's policy and if I haven't been charged a deposit before it was an error. The surprise deposit is one thing; rudeness is another thing entirely.

    Danger these people will stalk you! So after much ado I…read morerented from these cats with hesitation. The car went to the city and back. The rental was returned late due to unforeseen circumstances. After a couple of attempts to call the company and let them know of the situation failed I assumed there was no problem. There was no answer nor a machine on that which a message could be left. I was then bombarded by foul phone calls of a curt nature. By the end of it I refused to even go inside the place and sent a friend in instead to deal with the charges. Here is where it gets good. My Friend informed me that they said all my info was forged! WHAT IN ZE FUCHINZE? Real ID Real CC! How in the hell are they going to rent to someone with forged docs anyway? Tat is their fault but I digress. I return to my residence to find a letter in my mailbox, no envelope or anything! I believe that's illegal national. It reads June 11 2012 Dear...... The car you rented is due back, you have not contacted us for an extension and we have been unable to reach you. (both lies) This is a DEMAND LETTER to return this car before the highway patrol is involved. Alamo rent a car 7078393229 Signed Denise McNulty and associates. When I asked my roommate she informed me that this lady was really pissed and brought a strong arm with her!!!!!!!! So if you like to be stalked at your home by some crazy lady with a yard stick up her........ And her impotent strong arm, then by all means rent from National.

    Photos
    National Car Rental
    Car was dirty and old
    Car was dirty and old
    Front seat

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    Front seat

    United Airlines - airlines - Updated July 2026

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