Didn't return calls for a ride to the bank. Called three different times and left voice mail but no call was ever returned. Was in bad need of a ride read more

Terrible customer service. The guy answering the phone hung up me. While trying to get a ride for a patient at Largo Medical Center.

United Cab went out of business last year. Everything went to the auction. It was a terrible company company. Very poor customer service.

One of your cab drivers hit my car #740. Got out to assess the damage and it was minimal so the police weren't called...however the attitude of the driver was horrible. Instead of being apologetic, he proceeded to downplay the situation and tell me it wasn't that bad (aka "it was only a scratch"). Scratch or not you still hit my car and you should take responsibility for that. You should really vet your drivers carefully; they do represent you. Based on the reviews you have here though it doesn't seem like you do. I already reported him for reckless driving to the company. We'll see if I get a response back. read more

United Cab Company - Taxis Near Me - Tampa, Florida

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United Cab #475 merged into 60 MPH traffic after picking up passengers on the side of the Courtney Campbell Causeway. Literally had to SLAM on my brakes to full stop as his prius barely picked up any speed. He stayed in my lane even tho the other three were open . I honked twice and he didn't merged. The liability is outrageous. read more

United Cab Company - Photo of cab, license place and ID# - Taxis Near Me - Tampa, Florida

Buyer beware! The taxi stand guy at the airport told me that the ride from TPA to the Doubletree Hotel would be $3. When the driver (cab 320) saw my $20, he told me the ride would cost $20. It's about a 4-mile ride. read more

These guys are way too expensive. My ride from Tampa airport to Clearwater beach was $70and traffic wasn't that bad at 7.30pm. I checked with Uber and their fare would have been around $35. read more

It was late instead of calling Uber I figure use United Cab I have not used them in year now I know why. POS car the guy could not speak English and my ride to South Tampa was not far enough. Use UBER read more

Monday, May I was waiting for my wife to pick me up during a rain storm, in front of Menorah Manor in St. Pete today when this driver pulled up in front of the entrance and sat there waiting for someone to come out. I asked him to move from the front as my wife had just pulled up. At first he ignored me and then he rolled his window down just enough to say" A little rain won't hurt you" then he rolled it back up. I was holding a cane because of my bad ankle, but it apparently made no difference to this guy. So , yes I had to go in the pouring rain to my car. The driver did not care at all. He just had to backup for a minute to allow my wife to pull up under the cover to pick me up. But he wouldn't budge. That's really lousy manners. I felt that your company should know what kind of driver you have. Monday, May 13 I Image read more

United Cab Company - He blocked us in a storm, wouldn't move so we could unload and said "a little rain won't hurt you" - Taxis Near Me - Tampa, Florida

SAFETY ALERT!!!!!!!!! DO NOT USE UNITED TAXIS!!!!!!!!!!!!! When I pushed the buzzer at the Tampa international airport there was already a taxi in the waiting area. Taxi 426- with United Cab on the side. I went to get in after my luggage was already in and there was no door handle. The car smelled awful and the windshield was cracked in 3 places- I was told it would be a minimum of $25 I explained I only lives 7 miles away he said that didn't matter. He drove me to my drop off location and instead of using the monitor on the back of the seat to pay this man pulled out his phone and charged me on that. I see the receipt shows Yellow Cab- Not United Taxi- When I called the number to confirm the legitimacy the guy laughed and said yes that our driver I said "safety" and "inspections" were words used while I was on hold and this taxi was not up to par. He then asked if I was an inspector and then said "Well did you take it?" I said I was going to go ahead and call the attorney general and this man said I was a snitch. I am a very frequent traveler through Tampa international airport and I will NEVER take a taxi again but I also would never want our visitors to experience what I did. He also did not have any readily cleaning materials or a shield protecting passengers and himself. NO badge was displayed. Oh and 34 dollars for going 7 miles. read more

United Cab Company - Taxis Near Me - Tampa, Florida

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DO NOT GET IN THE VEHICLE. If I could give less, I would. We were really iffy about getting the cab in the first place since the car looked like it has been in some accidents (dents and cracked windshield) but had a scheduled car rental 10 minutes from the airport. The driver drove terribly and purposely took us the wrong way which made a 10 minute drive a 30 minute ride, even after we told him we had the navigation up and he was going the wrong way. Once I told him we were going to call the company, he suddenly knew where he was going and took us to our destination. A lyft would've cost less but since he was there, said he could get is there quick, and thought a 10 minute ride wouldn't be bad, we went with him. We've traveled all over and have never experienced such treatment. Shame on you for trying to take advantage of people. I will be calling the company as well. read more

United Cab Company - Cab 387 - Taxis Near Me - Tampa, Florida

Cab 333 almost hit my husband today. The cab was trying to enter 275 from Armenia Howard area and had no patience. The cab ran over the median divider, hitting both front and rear tire on the divider, and almost smacked into my husband's work truck. I called to let them know, and sat as the first in line for 5 minutes, they picked up and put me back on hold only to end up as caller 3. And once they finally answered...they hung right up! What a crappy company! read more

The hotel front desk called for a cab, and the driver was on time. That would earn him 5 stars. What takes away 2 stars is the inside of the cab that was dirty, with fare information that was torn and faded. Obviously the owners don't care about their fleet. The driver was courteous, but did not look very professional in his sweat pants, but he got the job done to get me from point A to B. read more

United Cab Company - Faded, unreadable fare information - Taxis Near Me - Tampa, Florida

Your cab company are always late or they never show up I had a few doctors appointment which I messed because the cab never came one office is charging me for a no show fee I reported your company to my device has a contract with you I had 3 times never came and never got picked up I should call the police about it it's inlegal I have medical problems my blood pressure jump up that day to 180 over 130 dangerous my phone number is 813-245-4359 cell phone number home number 813-252-6779 call your text me before I contact I will contact b.b.b. and consumer affairs and report your company read more

United Cab Company - I don't have my picture your van company is the worst company ever my ride service have you they have contact with your company I getting th - Taxis Near Me - Tampa, Florida

We used United Cab from airport to LaSalle St. This is .7 mile - YES - less than a mile! Car #493 at 12:20am. Driver did not help with luggage, no meter, did not have a clue where we were going so we had to give him directions!!! He charged us $19.00 and said, "plus a tip". Goodbye United Taxi! We will be calling Uber from now on. read more

Don't use this company, even if it's more expensive, use Uber or Lyft. This company is full of sh**. I spent $40 to get from TPA to the corner of Dale Mabry and Kennedy, the driver made me pre-pay "in case there was no internet at the destination" and joked that he though I was going to Dale Mabry and Gandy when I arrived less than 6 miles from where I started. DONT USE THIS COMPANY. read more

Trash company. Never answers the phones. Was on hold, 1st in line, for 30 minutes, on 4 occasions. Never use this service.

This cab company blew 2 of my doctors appointments today. One in the a.m.and one in the p.m. My pickup address is very clear. I stood by the road with my walker and never did see a cab. Their business model is broken. I can see why Uber is eating the cab companies alive. Dave In North Tampa read more

Didn't even use this cab company but had a terrible interaction with their company. Regarding Cab number 429. We merged over on the freeway, with plenty of space between our vehicles and he proceeded to tailgate our vehicle. Then he sped past our car, cut us off and slammed on his brakes. He then pulled onto the shoulder of the freeway to get back behind the vehicle just to speed past our car making sure we noticed him flipping us off. We felt compelled to call the company to file a complaint and after telling them the cab number, the gentleman hung up immediately. Do not trust this company. They don't care about the quality of their drivers or the way they drive. You could not pay me to get in the vehicle with a person who would behave this way over a simple interaction on the freeway. read more

Sad that United has gotten bad reviews from other sources. I had three experiences with them while I was in Tampa this past weekend for the Outback Bowl. 1) La Quinta Airport to Whiskey Joe's. I called for a reservation, the dispatcher told me 10 - 15 minutes. I walked towards the lobby at the 10 minute mark, and the driver was waiting and calling me just as I arrived. Very friendly driver, though I wasn't exactly sure what his affiliation was. His card suggested that he had his own service, but maybe he contracts out or something to United. Whatever. Very friendly driver, courteous, couldn't ask for more. 2) Whiskey Joe's back to La Quinta. Dispatcher told me 5 - 20 minutes, and the driver came at the 20 minute mark. Didn't make as much small talk, but got us home safely and on time. To and from trips were both 9.65 each on the taxi meter. 3) La Quinta to Tampa Airport at 3:45 in the morning. See, I asked for 3:45 because sometimes cabs are late, and I really just needed to leave by 4:00. HOWEVER, at 3:35, I get a call from the front desk saying, "Your cab is here." Great on punctuality. The only gripe I would have is that it's a flat fee of 15 bucks, but at 3:45 in the morning, I'm not really going to put up a fuss like that. I would use them again if I was in Tampa. read more

Had just dropped off my boyfriend at the airport and was departing the airport when a cab from this company ran me off the road merging into my lane. I was the only one in my lane and even though I was aware of his, he made no attempt to see that I was in the lane he was merging into and when I noticed him merging into mine, I honked at him. He apparently did not care about my honk and continued to merge into my lane, running me into the far right lane. Thanks, cab #430, for ensuring that I will never use this company for services again! read more

You know what I hate the worse? Cabs that ask for cash and then be a dick about it when you want to use a credit car -- looking at you cab 398 taking me to the airport at 5:30am on May 15, 2014. read more

After flying in past midnight, I walked out of the terminal only to see a United Cab sitting there. I verified with the driver first that he took credit card (as he loaded my suitcase into his trunk) to which he replied "YES". I then told him where I was going and he quickly reponded "no - cash only". I told him that I wasn't going to an ATM at this point so he can just take my stuff out and let me take another cab. He responded "Just get in the car". After 10-15 minutes of lecturing me on how I should have taken money out of the ATM and paid him instead of using my credit card while driving me to the hotel, he pulled up at the hotel check-in and asked me again "So what will it be?" I thought I made it perfectly clear - but I responded again "Credit Card". He rudely sighed and threw a tantrum while getting a credit card slip out and made me wait in the car while he got authorization for the transaction. After he handed me back my card - he popped open the trunk and told me "Go get your stuff". I have never in my life been treated in this way in a cab - and also at midnight - the last thing you would want to do (as a woman travelling) is to go and get money out of the ATM. I called their customer service to file a complaint and they told me someone would call me back the next day. Still waiting...... Apparently they don't care - given all the horrible reviews already posted. My hotel also doesn't recommend them because they've had horrible experiences as well. The driver's car was 544 - do not endorse this company and give them your business - take alternative taxis. read more

Absolutely zero stars. Thirty bucks to go four miles from TPA to hotel four miles away ....twenty five bucks plus five dollar airport fee. Hotel was on Westshore Blvd and when I called their office the response was well yes its 25 bucks to go downtown. Westshore Blvd is NOT downtown. It's right by TPA. Rude driver and rude person on phone. Never again. Avoid at all costs. read more

This cab service makes regular pickups and drop offs at a dialysis center in Sun City. When trying to enter the building, I requested the driver not block the handicap ramp to the front of the building. His first response was that he would be quick. I explained that other patients could still be impacted, including me who was pushing a wheelchair. I told him by moving over a couple of feet he would allow others access to the building. Clearly he did not appreciate the feedback or suggestion. He was rude and nasty. I will not repeat his choice words with racial and sexist connotations. And he dared me to call the police on him. Wow! All because of a simple request in which he was clearly in the wrong. A call to there office assured me the manager would be notified, but I don't know if it was actually done. read more

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I needed a receipt. The driver put the charge through electronically, but his receipt printer was broken - and I had to fix it for him, but the charge had already been sent, so I got no receipt. Then, to get me a receipt he ran my card.... and bingo, now I have two charges. OK AMEX will sort it out, but this was unpleasant and a time waster for me. Update: AMEX convinced United Cab to withdraw the duplicate charge. It worked out ok after several months. read more

I have had excellent service from Alex and Noel and appreciate their help. They're great, caring people and they're efficient drivers as well. Dorothy read more

Leaving the Lightning game, in the pouring rain, driver asked where we were going. Refused to take us because we were less than 5 miles away. read more

United Cab Company - Taxis Near Me - Tampa, Florida

Made a reservation for trip to airport, 24 hrs in advance. Driver was 45 minutes late before I ultimately cancelled the cab and found a kind soul in the hotel parking lot who brought me to the airport. And these cab companies wonder why Uber is taking over?! 1/10, would not recommend. read more

We called at 6 AM for a taxi and they told us 20 minutes. 25 minutes went by. We called again. They told us 10 more minutes as they "we're getting taxis on the road." 10 more minutes go by, we call again, and they say there are no taxis in our area. Well we were only on our way to the airport... Thanks United. I'll never forget that name when I need a ride. Skip right over it because, God forbid, you might have to get somewhere. read more

United Cab Company - Yep... Still waiting. - Taxis Near Me - Tampa, Florida

This cab company has made me lose SEVEN Drs.appointments, two seperate $25 no show fees and discharged from one Dr. Im sorry i got rear ended by a drunk driver and sadly am now disabled.My car was totaled, hope to save enough to buy a used car and not depend on UNITED to get to my Drs.BECAUSE I WANT TO LIVE I HAVE CANCER..Ive been told by the drivers that they dont like what logisticare pays them and my location is " out of the way".Logisticare will NOT put me with any other cab service.IF i DIE from my CANCER,Ive instructed my Sons to SUE BOTH UNITED and LOGISTICARE for delaying my LIFE SAVING TREATMENTS.. Im scared and just want to GET TO MY DRS.APOINTMENTS AM I ASKING TOO MUCH?? HECK NO read more

Feb 24 in a hotel called at 4pm to be taken to Berns Steak House. Called back at 4:25 to ask "where is he?" "On his way. NEVER SHOWED UP and no call. I missed going to Berns and was very sorry I tried this cab company. read more

United Taxi meanwell but they have to practice bettor customer service they apparently I'm not used to dealing with pan customers that's why they're so rough that rude and unprofessional. I refuse to ride with the United Taxi because of his unkempt look and where his car reflect his personality. But I'm unforgiving I used to drive a taxi in Atlanta so that's why because I used to be it's hard to be happy when you're not making the money that you need so I understand but I won't get in the car with a driver just not happy that makes for a bad Atmosphere bad vibe. read more

Make sure they turn the meter on. Here is my Experience.. I arrived at the Tampa Airport and walked to the Taxi area. The guy on the sidewalk said "where are you going" I told him The address on Bayshore. (about 1.4 miles). He called a cab, I got in and told the driver where I was going and he started yelling, yes yelling, "Why didn't he tell you they had a shuttle?" i told him I was not sure but I was happy to get out of his taxi. He then stopped the car, put the window down and yelled at the guy on the sidewalk. (I'm feeling really uncomfortable by this time). Then the Driver started pulling away and said "I could have had a 20 dollar fare instead of this one". I repeated that I was happy to get out of his cab and use the shuttle. He then floored it while continuing to complain. ( Now I was slightly terrified). I did not realize that he did not turn on his meter. Somehow the 1.4 miles at 10:30 at night with no traffic was an 18.00 fair. Then he tried to make me use cash. I THINK NOT. I am sure that I will never get into another United Cab in Tampa. read more

Wife and i took a vacation to Treasure Island when we flew in we grabbed the first cab we saw our driver Jermaine was unbelievably curteous and helpful. Our drive was smooth once we got to resort he asked if we needed ride when we were leaving to airport we said yes scheduled a pickup at 4 am he was on time and once again ride back was great. Thank you Jermaine someone needs to tell you great job. read more

I have waited almost 3 weeks to post this so that I would be calm when I did. On January 27, 2020: 5:25pm - I was told that my normally reliable vehicle was not available to bring me home. I get off work at 5:30pm. I called United Cab Company 813 777-7777. They took my first name and pickup address, and told me to call them back in 20 minutes if the cab did not show. 5:30pm - I get off work. 5:51pm - I called United Cab Company because no one picked me up. Dispatcher claims that my cab is 16 minutes away. 6:06pm - Sun goes down. 6:16pm - I have been under an awning but with rain getting flung under that awning by wind since 6:00pm, I am feeling miserable. I called United Cab Company because no one has yet picked me up. Dispatcher takes dismissive tone with me for my being upset, and claims that the cab is 8 minutes away. I feel lied to due to mismatch in times claimed and actual time elapsed. Additionally, dispatcher attempts to make me back-off/feel bad/pity for cab driver and shift guilt onto me. Dispatcher then angrily asks me why I called "so many times". Still no cab. 6:43pm - I called a different cab company and interacted with their Automated dispatching service. 6:55pm - I called a friend 7:09pm - I was picked up by friend. Still, No cab. 7:16pm - New cab company's automated system called me to find out if I wanted to continue waiting for the cab or cancel the service. I canceled the service. United cab never showed up! read more

Worst company ever. Even if you have no place to go, you're looking at long wait times. God forbide you actually have someplace to be at a specific time. On multiple occasions I have called the company to schedule a pickup at a specific time. Every. Single. Time I have had to wait for 30 minutes or longer. Once, I waited an hour and a half before canceling the call. Keep in mind that I had scheduled a pickup time... A company that prides itself on promptness? Please. Don't waste your time, or give these people your money. read more

Would not recommend. Always late and this time cab 323 driver named Sanford had come to pick me up from Regency square which is upscale Brandon. He was late and then at time of payment his credit card machine was not working. It was very inconvenient. Thumbs down read more

I see there are many posts talking about the TERRIBLE customer service for this company. My mother in law goes to silver sneakers through Humana and they use the worst company in the world, UnitedCab company. He showed and she waved to let him know that she saw him. Well he took off before she could get her purse. She called and was told the next cab would get her in 20 minutes. Same BS each time we called until she completely missed her appointment. I called and got the lease compassionate person ever. No customer skills what so ever. She could have cared less about what was going on. She was a complete failure to do anything. The drivers all complain they don't make any money doing this. Hey, GET ANOTHER JOB! There cans are filthy, drivers and filthy as well. Just another bad experience from United Cab. read more

they don't even warrant 1 star, this company is unprofessional and liars. Their workers are trained to lie, especially when it comes to Medicaid riders. They will "send back" the orders when the ride isn't lengthy enough or they will tell the insurance company that the ride is a "No show" even though, they are the ones who do not show. On several occasions my son has been picked up anywhere from 2 -4 hours late! This company is comfortable with robbing the government because there is no accountability. My next step is 8 on your side!!! They complain about Uber, but Uber would NEVER pull the stunts this company pulls and Paul Hinton is not! a good Dispatch Manager! read more