I had a strange growth on my throat, and I went to my PCP, she sent me to a dentist, he said I…read moreshould go to an ENT. Success. Thank you Dr. Robert's!

I am very frustrated because my initial consultation went great. I was there at the end of…read moreSeptember 2025 and was told that someone would call to schedule my surgery in a couple weeks and that my surgery would be around November. I started calling in November to follow up because I didn't hear back. They do not answer their phones. I've left a few messages, every 2 weeks, (not to bombard them) and still absolutely nothing. Such a waste of time when I could have gone to another office and could have had the surgery completed. Update: Manager contacted me and was super helpful and apologetic due to recent staffing changes. I now have an appointment for next month!

I am so grateful for Dr. Donaldson and his staff! Being a singer, it was so important to me that I…read morefound the best care possible, and this office definitely checked all the boxes! Dr. Donaldson and Mirna did a great job of soothing my anxieties and making sure I was completely taken care of. I'm so thankful he's put me on the road to recovery and I can start singing again. Thank you all so much!!

I was told on September 23, 2025 I needed a surgery. It is now may 26, 2026 absolutely nobody has…read morecalled to schedule my surgery. Regardless of insurance it does not take almost nine months the schedule a procedure. I've called and been told a message is being sent to the surgery scheduled, I've called and been told a message is being sent to the office manager and to expect a call back, I've called and been told the practice manager is getting involved and I'll be hearing form them. Not a single one of these things have happened. Getting ahold of some at the practice is impossible. I don't even know if my referral is active. I'm not even sure if the doctor is taking my insurance. DO NOT COME TO CALIFORNIA HEAD AND NECK. If you're pcp refers your here have your referral redirected immediately. Don't wast your time. Doctor Banthia couldn't even be bothered to explain a procedure, he told me to scan a QR code on a brochure then told me to use AI.

We specifically changed our insurance in order to become Dr. Lily Phillips' patient (Murrieta)…read morebecause in her statement bio she mentioned being a "functional medicine" doctor. We are very much in agreement with that form of medicine (Blue Zones), which looks for cause, rather than throwing a pharmaceutical at the symptom, and looks for natural ways and supplementation to heal the body! We are quite happy so far. We've had no problem reaching the appointment desk and scheduling appointments. The Athena Health website has been great for asking and receiving timely answers to questions I've had. The onsite lab has also been extremely helpful. Only one thing that others have mentioned in their reviews is that online questionnaires were not logged and once at the appointment, we were asked to redo it, which was bothersome. Overall, the care we've received has been wonderful! Dr Lily is awesome and we hope to continue here for many years to come!

Highly recommend Grace Family Health, and everyone in my family feels the same…read more Great physicians and staff that are professional, passionate, thorough, knowledgeable, thoughtful, and caring. Tiffany, Brenda, Olivia and Rosa provide a service that is difficult to find. I trust them with health.

Had a test done at TVH per Dr. Ruiz .. Contacted office via…read moreemail and phone several times no response.. unexpected result , Shame on U.........................

I have been contacting the office for a few weeks now and can't get anyone to respond…read more I'm a veteran trying to pursue help through the VA but I need my medical records. I have called, texted, and sent emails. I am asking for very little... the resolution is a 2 minute phone call. The fact that I'm not worth two minutes is a bit frustrating. Patients deserve better. I will probably never get a response so I will have to start this process all over again with new VA doctors. Don't do this to the next person please...

I went in for an evaluation on hearing loss and it turned out that I have about 16% losses…read more Excellent consolation and review of the details. Staff is friendly and receptive.

My mom had to go see Dr. Kalkanis today for ear infection and she came out so pleased. Dr. Kalkanis…read moreand his audiologist were so funny and my mom said they had excellent bedside manner. His staff is very friendly, response and very helpful and organized. I'd recommend anyone to go there. This is not the first time I've been there and both times they were amazing. Keep up the good work you guys do excellent taking care of the community.

I cannot give Dr. Banthia enough compliments! He performed my rhino/septoplasty and his work is…read moresuperb, he is a natural artist. His bedside manner was the first attribute that gave me comfort in deciding to proceed with the surgery. He is extremely knowledgeable, caring, and thorough. His attention to detail is impressive. During my first post-op appointment, I felt nervous and unsure and his demeanor and professionalism quickly put me at ease. Although he runs an extremely busy practice, he recalls details about my individual case and is able to provide me specific explanations that make me feel valued as a patient. Dr.Banthia is the absolute best and I would recommend him to anyone!

I live in the Temecula area and I am looking to have an upper Blepharoplasty (eye lids). I already…read moresaw several other surgeons in the area for consults. Every quote was for $2995 in office under local anesthesia. I saw Dr.Banthia at the Murrieta office which is mainly a ENT office, not the typical Med Spa/Plastic Surgery office vibe. After the consultation he told me his patient care coordinator Denise out of the Carlsbad location would send me a quote. She did and for the upper bleph quoted $4299 which is $1300 more than all of the other surgeons for the same procedure. I initially thought she was quoting with general anesthesia and maybe that was the cost difference but no, Denise never replied when I questioned why such a significant cost difference. Beware they are price gouging, this is not industry standard pricing for an in office procedure without general anesthesia

Disappointing. I had surgery there several years ago by Dr. Greek for a deviated Septum. I was…read morenot happy with the offset of the nose, or a new "bump" in the nose either. He said not to worry, that it would get better. Well it never did. I since have seen other ENTs and they have comment on my deviated septum. I recently had another surgery to fix what Dr. Greek did. My surgeon even commented that I was lucky he was "not an expert surgeon" as he left a lot of cartilage in the nose that was broken, whereas most other doctors would have removed it. By Dr. Greek leaving it, it saved me having to have a graft, however this should never have been needed had Dr. Greek fixed my nose the right way the first time. Other than his skills at surgery being sub-par and making matters worse, the office staff was nice and friendly And... im not a yelper with a couple reviews and only posts when I'm pissed... I have lots and believe in being fair, but having to have a 2nd surgery to fix the first, is annoying and costly!

Not happy . Rushed through . No communication . I feel insecure . He checked my mouth in a few…read moreseconds . I felt he really didn't check well or give reason why I'm experiencing lesion in mouth . I feel I have to see another doctor to make double sure I'm okay ! Staff was pleasant & no wait time . I was happy with that aspect :) Doctor didn't even use a light to look inside my mouth . I found that very strange ! Insouciant is a great description ! This was at Corona office !

I'm so glad I finally found a reliable doctor office! I never have to wait in the lobby for more…read morethan a few minutes, my authorizations get submitted and approved right away and the staff is so helpful and kind

I called the Murrieta office around 9am on 08/21/24 and the woman who answered was extremely rude…read moreand unhelpful. I was a new client and wanted to schedule a consultation she offered November dates and when I asked what would I do if I get sick prior to that date she offhandedly said "go to the emergency room or get another provider" if I could give this office 0 stars I would. Hope no one treats her as rudely as she treated me. Will be changing to a different doctor. Seeing the other reviews, they should consider having some empathy training for the front desk.