I've bought and sold cars before, but this was my first time having one shipped. For those new to…read morethe process like I was, Kathy doesn't own the trucks--she's a broker who finds a carrier for you. I had three companies cancel on me last minute for what I suspect were BS reasons. When I finally called Kathy, she discovered that one of the companies I originally chose was trying to undersell my order, which likely led to my bid being ignored and the cancellation. Kathy found me a truck the same day I called. I-5 Transport picked up my car in Portland, OR, and delivered it to San Diego, CA, in just two days, which was great! The trucking company itself wasn't the best at communicating changes during transport, but that was out of Kathy's control. Despite the challenges, she did an amazing job handling everything--and my anxious self!

Highly recommend! Kathy helped me figured out how to transport my Acura SUV from Seattle, WA all…read morethe way to South Florida in an enclosed truck. She made the process so easy -- especially since I wasn't familiar with it -- and really helped take the pressure off. Thanks to her, I was able to focus on all the other moving parts involved with a cross-country move.

Total Care Trans did an amazing job delivering our vehicle! Elwood was very professional and…read moreupdated our vehicle transport every step of the way. He's a great guy to work with. Mike, who was transporting was great as he let us know where the car was at all times. He had a very clean and enclosed trailer and took great care of our vehicle. I highly recommend this company for any transport needs! Thank you for the great service!

Amazing experience overall…read more Total Care Trans was recommended from a Porsche PPI shop, and I'm so glad I went with this company. Antonio was my contact person, who was amazing and always available from the beginning to end. I was getting a car shipped from NC to CA, which required careful planning. They were flexible with the timeline, and the car arrived in just 5 days from the pickup date. The driver, Todd, was also very courteous and readily available. The car arrived in fantastic condition. This was by far the best cross country car shipping experience. Thank you!!!

Zee's toeing was awesome to work with. I will definitely be saving their number if I ever need a…read moretow again. After another tow company refused to tow me because of insurance issues, Zee's towing came out last minute and accepted cash at a very reasonable rate. 10/10 would recommend!

Great service! Came really quickly and was of great help. Very communicative as well when providing…read moreservices.

Never, ever use this company!!!! Ellen could not find a truck to transport our vehicle in a two…read moreweek window when we needed it . We attempted to move our vehicle the following month and they completely ignored us and would not communicate with us. This is not how business is done. We found two other reputable companies that were able to get the job done for us. This company is the worst and does not deserve anyones business!

Customer service is atrocious, Jeff is rude and won't get back to you in a timely manner!read more

It seems that there are a lot of nightmares and shade with shipping cars and I'm happy that we went…read morewith American Auto Shipping. We shipped my car from Portland, OR to San Diego, CA (about 1,000 miles). Initially, we paid for an enclosed carrier at a premium price. My car wasn't picked up within five days of the available date because there weren't any enclosed carriers on the path. After calling customer service (just keep calling until you get someone on the line... I never received a call back when calling from my husband's phone and leaving his number), we switched the carrier to open and it was picked up four days later. We did end up having to leave the car with a friend and still paid the enclosed price, but there was no haggling which was good. The company we were matched with reached out to us before we got a connection message through AAS. I recommend confirming with your shipper that they are working with your carrier before giving them any information just to decrease your chances of being put into a poor position. After confirming that our shipper was working with AAS, we got the connection email from AAS and everything went decently smooth after this. The shipper dispatcher was pretty disorganized but with a few extra days they got the job done. I also recommend putting your initial pick-up date as soon as possible and anticipating a late pick up. I don't know where they get this "93% of cars get picked up on time," but I am highly skeptical. Overall, my car was delivered within a week of the original delivery date and was in great shape. I think that there was supposed to be a car wash, (my car arrived very dirty) but this is not a big deal. I'm happy that my car was delivered without any damage. I didn't ship anything inside of the car and I would not recommend doing so. The person who actually delivered the car was really nice and careful with the car!

American Auto Shipping took my money and never picked up the car. When I tried to get a refund they…read morerefused and told me to dispute it with the credit card company. This place is fraudulent.

My car was assigned a carrier the day after booking and delivered to its destination within three…read moredays. They provided the best customer service ever! I was shipping my beloved car (which means everything to me!), so I decided to go with an enclosed car transport option. It was TOTALLY worth it and the driver was very professional. He was courteous and respectful, driving a beautiful enclosed trailer that would make the delivery and post-delivery inspection process very quick and efficient. My baby (the car) arrived with no damages and even earlier than expected. Wow! I wish I would have found this service sooner. The only issue I had with the company was finding a place to drop the car off. It was a block away (overall, not a big deal) because the driver said the street I was parked on was too narrow to enter/make turns in. This is understandable. Apart from that, everything was perfectly handled!

Reading reviews are important. Even where there were several stars, the reviews can consistently…read moretell you there are problems with poor customer service. I called Portland Car Transport believing they were in Portland because I wanted a local company to do the pickup. It turns out that it was a call center which played into the unpleasant experience. The agents were rude. I had to call back several times over three days for them to finally send me a quote. By the time they got it to us we had to make other arrangements. I was told that they were real busy. Oh well.

Phenomenal service. Car delivered in a timely manner. Amazing price as well. Worth the bargainread more

Superb service, transport, timeliness, communication and respectful. Vehicle was transported from…read moreOregon to Florida. No issues ​

Their drivers are reckless, driver used the emergency shoulder in traffic then merged without…read morewarning almost hitting a motorcycle and 3 other cars then used horn and flipped people off when they honked at him.

From the owner: Auto Transport Services, 25 Years of Service, low cost shipping.read more