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    American Auto Shipping

    2.0 (69 reviews)
    Open Open 24 hours

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    Not as long as your trailer, but I bet this driver would laugh at your driver

    We shipped our car across the country "door to door". We were allowed to put boxes in it at no additional charge. The Russian driver called from a half hour away at a Lowes parking lot. He said he couldn't get his truck/trailer down the street (not true) and demanded $100 for hauling the boxes. After a half-hour argument, he gave up the keys without the $100. American Auto Shipping was completely unsympathetic and said to call their driver. Beware Rachel's response is utterly disingenuous. We were up front when we asked to put the boxes inside the car. They said it was ok as long as it was less than 100 lbs and also said the car could have a full tank of gas. Big trucks, long trailers, and long moving vans are common at this destination/neighborhood/street. Rachel is not being honest. The reason why your driver unloaded our vehicle more than 20 miles away was to create a desperate and urgent situation for us by making us drive 1/2 hour to pick it up and to gouge us for another $100-demanding it be sent directly into his personal account. This was calculated. We did not give in to your demands, but still had to be inconvenienced. There are several places within a half mile you could have chosen (see google maps). YOU DID NOT DELIVER THE VEHICLE TO THE DOOR! YOU DID NOT ATTEMPT TO DELIVER IT TO THE DOOR! YOU DID NOT HAVE THE DECENCY TO UNLOAD THE VEHICLE AT THE CLOSEST PARKING LOT DOWN THE BLOCK! YOU HELD OUR VEHICLE IN AN ATTEMPT TO GOUGE US FOR ANOTHER $100! If you continue to screw the public you will get more of these harsh, but true reviews. Let's see what my credit card company can do about your shady business practices. Look at all of these 80 foot long and tall semi trailers parked a mere 1/2 mile from my door Rachel! And in this other pic taken today, the U Haul semi-truck/trailer seems fine driving on my wide street with no over hanging trees or lights and no tight turns. Rachel, Why won't you allow your customers to post reviews on your facebook page? Don't you like free advertising?

    Photo of missing cover
    Ime A.

    I'm going to try and write a very long and comprehensive review because shipping a car is a nerve wracking experience and I do not believe there's enough information out there. Out of all the quotes I received, this company quoted me the least expensive. I have a regular 2008 SUV , nothing too fancy, it doesn't require special handling so went with them as they were the cheapest. I made a specific email to test if the claims that they sell your information holds true , I filled out their form on the website and immediately received a call from Aerin. We spoke about the details of the transport. Never received another spam email or any other emails besides the necessary ones from Aerin. I believe there's another website with the same name that is selling the information, as long as you follow the link on this yelp page I don't believe you'll have a problem with receiving spam calls and emails. Once they find you a driver, they charge you 20% of the quoted price and put you in contact with the driver. You will pay the remaining balance when they drop of the vehicle in cash/check. The driver wanted to pick up the car 3 days before the scheduled pick up date we came to an agreement to pick it up one day earlier than scheduled. You're allowed to pack your trunk with 100lbs of items, I didn't pack anything too important just clothes, shoes etc. I strapped my pets cage the back seat as it didn't fit in the trunk and they didn't have a problem with that either. The driver walks around the vehicle with a form marking all dents and scratches on your car and then you sign, you receive a copy of this form. My car was picked up from NYC, I was under the impression that it would've been put on a tow truck from the beginning but the driver came with I guess another worker and drove my vehicle off, understandable as there is a lot of traffic in NYC. Aerin called me the day after pick up to see how things went and told me she will call when I receive the vehicle. During the transport part I received no further updates. My car was picked up on Sunday. Monday of the following week they had called me to ask if anyone can pick up the vehicle in Los Angeles. I didn't arrive until Wednesday of that week so they arranged to deliver it on Thursday morning to my address between 7-9am. The driver called me the morning of and arrived within the allotted time frame, this time the car was brought on a tow truck and delivered to my door. My car had an additional 50 miles and a quarter tank less gas than when I gave it to them. The outside of the car was very dusty, according to them they will reimburse you for a car wash, have not had one done so not sure how true that claims hold. I noticed that the spare tire cover for my vehicle was missing , I called Aerin to inform her as I had not noticed when the vehicle was dropped off. I couldn't get a hold of her and was told she would call me back, so far no phone calls. My car did not have any additional scratches or missing items that I've noticed so far. I called back to see if they could rectify the situation according to them since I had already received the vehicle there's nothing that they can do, I called back the driver and he had a nasty attitude about the situation got defensive from the beginning so I guess I'm left to pay for what they lost. What otherwise would have been a 5 star experience is now a 2 use at your own judgement. I added photo proof that my car had the wheel cover when they took it a long with time stamps as additional evidence .

    Delivered vehicles
    Xavier O.

    They did what they said they would. And they did it well. This service provider was recommended to us, and they did not disappoint. Only way I would ship any other vehicle. 0 problems and great communication.

    Order recite
    Benji M.

    "Obviously" not a fake review, just updating my previous 1 star review because it really isn't obviously fake. Not going to give this dude my info, especially when you can't trust these guys.

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    American Auto Shipping - vehicleshipping - Updated June 2026

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