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United Medical Instruments

5.0 (2 reviews)

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7 years ago

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10 years ago

United Medical diagnostic ultrasound service is prompt, professional and saved our office from rescheduling my entire day . Thank you

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MD-Mart

MD-Mart

3.6
(7 reviews)
0.8 mi
•$$

Here's how they handle returns…read more You get a call from them about picking up some no-longer-needed equipment. Fine, you were expecting this. They ask if it can be today or tomorrow. You say you're not available today, but you can be at the location where the equipment is tomorrow morning. They give a pickup time of 10:30 AM to 12. By 10:30, you're there. And you wait. And wait. At 12:15 you call them. They put you on hold for "a moment" which turns out to be 2 or 3 minutes, and then they say the technician's on his way, he'll be there in 15 or 20 minutes. Half an hour later, he arrives. You say, we need to do this quickly, because now I'm in a hurry, I need to be somewhere else soon, I had been given a pick up time of 10:30 to 12. The technician looks surprised. He knows nothing of any 10:30 to 12 range. He only got the assignment to do this half an hour ago. So that's how they handle returns. They give you a time, but they don't make any arrangements for the actual pickup until you call and complain that they haven't shown up.

They delivered the hospital bed with mattress. Their bed and mattress are very very old and used up…read moreand passed the life of the useful life. Bed makes noise when I bring up, protective seals comes out. The mattress has burned marks, missing strap and doesn't inflated properly. So I called them and their technician came and re-inflated the mattress and I asked that can he replace the mattress and technician said all of their mattresses have issues. Bang? They supplie problematic equipment to customers. I would not rent any equipment from them.

United Medical Instruments - medicalsupplies - Updated June 2026

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