I learned CVS sells the Thrifty ice cream. I dropped in to be sure of that while I was in the area and sure enough, they sell 4 different flavors of it. I'll buy it after I'm finished with the gallon of ice cream I already I have. CVS was having a hair event and the sales girl handed me free samples of sunblock while I was looking around. She was friendly and would give me other samples if I'm shopping around for hair products. I was there to see what Loreal sulfate-free products were but they were only for shampoo, conditioner and leave-in. I was looking for sulfate-free hair color. There was good size aisle of hair coloring products from different brands. I didn't have enough time to look at them all. I'll browse online to see what they are and if there's anything worth trying, I'll stop by the store. CVS aisles are clean and it's well lit inside. They have everything you need for health, food, greeting cards and gifts. Their pharmacy is in the back. read more

This CVS is great! Pick up for medicine or getting vaccines is quick. The service is professional. Receiving many coupons to redeem makes CVS a great value. I got a good deal on Sun Bum read more

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PARKING is plenty because it shares a huge parking lot with a shopping plaza of other businesses. There is also a bike rack to lock your bike in case you bike here. INSIDE is your typical CVS with pharmacy in the back. There is a drive-through pharmacy option that I haven't tried, but it is there. They also have self check out stations. I live nearby so I have shopped here and brought my big dog inside and never had a problem. read more

This review is for the pharmacy only. I switched to this pharmacy location for many reasons. Number one ,I feel a lot safer. No homeless hanging around,no urine smell,no one bothering me in the parking lot. The pharmacy has plenty of people working. Since I started coming here,the line has never been more than 3 people. It moves faster than the cvs up the street. They seem to have all of the essentials. But I haven't had to order anything unusual. Much happier now read more

CVS Pharmacy - Drugstores Near Me - SAN JOSE, California

If you are gonna pick up your order at this place, you might want to open the bag to check your order before leaving. I was just double checking if the item is correct. Guess what, among all brand new items, the "considerate" staff picked one with a broken package to fulfill my pickup order. The package had a big tear. It was definitely used. read more

Love the drive through option and the check in window inside. It is very convenient and very safe.

Every time I come here, I get really good customer service. Today, in particular, I want to give a shout-out to Samantha, who was very patient and helped me throughout my shopping journey. She took her time to help me navigate through the aisles. read more

The location is nice and clean. Service is as expected from a Pharmacy. The big complaint is the hours! I went there to pick up my meds and found them closed until 2 pm! The hours are not reflected on Yelp! I had to find something to do to kill time until they are open. read more

Hate to have to lower my rating but had a really uncomfortable encounter with a guy hanging around the parking lot. He charged at me and blocked me from walking to my car. As I returned to the store, he followed me inside. Not the shopping experience you want at your neighborhood pharmacy. I don't advise coming here after sundown. This location needs security added and more staff members. read more

My dermatologist prescribed my medication at this store and I was in need of my medication. One medication appeared to not be covered by insurance but available. When I called them, they told me that it was not available which wasn't the same on the website. They refuse to transfer me to another pharmacy and the woman on the other side was extremly rude and hung up on me. When I called back they put me on hold for 15 minutes and I eventually hung up. This is the worst customer experience I've experienced in a pharmacy. Further more this is related to my skin health. You do not hung up on me without providing further information. Please improve your customer service. read more

CVS established itself as a monopoly for pharmacies and put every competitor out of business, then has failed to be a pharmacy. This is not a place to get medicine. It's a convenience store. They sell chips and gum. They do not have the competence to be trusted with medications. Communication between locations is non existent. Delays are constant. Everything is out of stock even with notice. read more

So clean! Brand New CVS that opened up walking distance. So far no one went so it's deserted. Everyone there was helpful but they are still learning and training their staff. Still though, the convenience is amazing read more

CVS Pharmacy - Pharmacy counter is huge - Drugstores Near Me - SAN JOSE, California

It was my first time visiting this location. There were plenty of parking spaces and the whole building was new. As I roamed around the store, I noticed a few items were locked up. I was able to grab a few items but then I realized I needed a shopping cart to put my stuff in. So I walked back up to the front door to grab a cart. As soon as I grabbed a cart, the alarm went off. I walked around the store a little bit more and went to pay at self checkout (no cashier was available at that time). As I drove off, I noticed a homeless person residing by the side of the building (at the corner of the street). read more

Pros: clean, staff are doing their best, nice makeup selection Cons: understaffed, low on medicine items, pharmacy takes forever to fill prescriptions (they received one at 5 pm the previous day and didn't have it filled still at 10 am the next day), pharmacy runs out of medications and may just refer you to another cvs read more

Five stars to the pharmacy here! Kevin and Tran are both awesome. All CVS pharmacies kind of suck, but I had five start experiences both time I've been here. They are friendly, professional, and work efficiently. Kevin went up and beyond for me, a true human being who cares, which is hard to find these days in customer service. I had just left the hospital in a lot of pain and needed my prescriptions. Instead of making me wait, he paused the line forming and prepared the prescriptions for me so I could get them asap. I could see that only other pharmacist working that day was swamped in the back. If you need a pharmacy, this one is the one to go to. read more

This is one pf the worst CVS wver Everytime o call the pharmacy i get placed on hold and no one ever picks up. Bad customer service seems like everyone is always mad. read more

CVS Pharmacy - This is how long i been waiting dor and still waiting. - Drugstores Near Me - SAN JOSE, California

Dropped off a reel of film to get developed here and was told that it'll take at least a month or two to develop. Didn't get a call back after two months so I called them. They told me there are no developed photos and that everything has been processed. I gave them the envelope number and they said that they can't do anything with it and instead of trying to track this down for me, they gave me a generic 1-800-Shop-CVS number to call. WTF, CVS? Not cool. Called the number and after waiting for about 10 minutes to get a hold of someone, was told to call back tomorrow during normal EST hours. I made the call at around 3:00 PM PT. Would not recommend photo service here. read more

CVS in Hawaii is da best! They always have what I need and want. And the sales clerk are friendly and helpful almost all of the time.

Came in to buy a gift card for my little cousin and the cashier was very rude. Only reason why I didn't leave a 1-star is because CVS is a good store for all your pharmaceutical needs. All in all I'm sure it was a one time experience of a rude staff member. I hope that their day gets better. read more

CVS Pharmacy - CVS Pharmacy - Drugstores Near Me - SAN JOSE, California

Jeanette was very nice and helped me with my online order pick up. It's the best service I've had at any CVS ever. See you next time!

Terrible experience. Due to a CVS system issue I couldn't pick up the medicine that I pre-paid and waited an hour while the staff didn't help and made me wait. Also their attitude was horrible. Ended up going to another CVS and got the medicine in 5 mins! Avoid this pharmacy! read more

Friendly staff, great service I was having issues with recalling my member info I guess the other store I signed up in Las Vegas, NV didn't input the phone or address I've had for years. I believe the young man that helped me out (a little bit of long hair, and glasses) maybe his name is Nick (I'm terrible with recalling names) helped me get sorted. He had already come out to the aisle for some pain meds to assist me. Thereafter I was having a tough time finding my member number. I asked him if it was possible to look me up and he gladly helped. When neither my phone number or address wasn't recalled he offered to make me a new one. We had some technical issues but he kept his cool and got assistance from another coworker who too was glad to help and I was set up shortly after. After setting me up and then instead of sending me over the self check out he offered to check me out at the register. My member discounts applied and I was happily on the way. Appreciate you young sir! Definitely exhibited top notch service! read more

I was here for only 1.5 mins picking up an online order yet the short fat female cashier at the store front was abhorrently rude and racist. She was super courteous to an old white dude and started to frown and show distaste as soon as she saw my face. Girl, didn't your parent teach you how to treat people with decency and respect? Usually, I only came here to pick up prescriptions. In contrast with most reviews, I find their pharmacy staff, at least, and civil and polite. read more

It is impossible to get someone on the phone from the pharmacy! I have a sick daughter who needs her antibiotics and have been calling and calling... I've been on hold for almost an hour. read more

I accidentally left a can of Blackberry Bubbly at the self check-out and Samantha, the supervisor on staff, helped me to get another one after I realized my blunder. The staff at this store are great and it is always neat and clean. Although, they do seem to run out of a lot of things, but I'm not going to put any blame on them for that nor take away a star due to what's been going on in the world. read more

My daughter and her friend was shopping here. I had my daughter get me some chocolate, and when she came home she was so angry because she was accused of stealing. This lady asked my daughter and her friend to leave. My daughter took everything out of her pocket and showed the lady her wallet and her phone. The girls were judged by what they were wearing and did not have proof that they stole something. I think they need to be careful of accusing people without proof. My daughter and her friend are soo angry. Please don't judge people by the way they look, you never know they might be millionaires! read more

The worse pharmacy I've been to. I had a surgery yesterday for my appendix removal and needed to pick up my pain med and antibiotics. They closed at 5pm and the told me to come back in the morning. I couldn't switch it to the other cvs since that place is open 24 hr. Came in the Saturday morning at 8:30am and they didn't open til 10am. I came at 10:30 and stood in line, mind you I'm with no pain killers a day after surgery and walking all the way to the back and standing in a long line. I get to the front and they tell me 30 more minutes, it's still processing. I then come back 30 minutes later, waiting 10 more minutes at the pharmacy counter with no acknowledgement. They come ring up one of my meds and said the pain killers will take another 15 minutes and to come back. They had no compassion what so ever. I'd give them zero stars if that was possible. The only people who were thoughtful and had great customer service were the workers on the floor. read more

I appreciate all their help in getting me my medication with the best pricing. My new insurance does not cover some of my medications and the pharmacy recommended Good Rx and it helped provide a discount. read more

Love this store. Variety of goods and services including an excellent pharmacy with descent prices.

Great new store that has a new store smell too it. In a great locale. Except it has nothing in stock. Usually newer stores would put out everything to attract customers and sales but guess not this one. read more

Zero star if I could. This CVS never picks up pharmacy calls. I waited for 40 minutes on the call and no one picks up. My physician sent a prescription on May 12 and now it is June 1 and still no status when this prescription can be filled. If you go to the pharmacy, you have to wait in line for a very long time since there usually only one pharmacy tech working at the register! And each customer, the tech takes 10-15 minutes to finish the work! read more

I took advantage of the pharmacy drive thru and was in and out in 5 minutes. Only complaint is it's hard to hear the person inside on through the speaker. Friendly staff member helped me though. read more

Waited 10 minutes for an employee to help with my locked up purchase. I rang the button 4 times and got nothing.

Very poor attitudes in pharmacy. Frequently closed during posted open hours. Wouldn't recommend.

Super clean and organized, friendly staff especially TRUNG he over heard my conversation with the other staff while asking about an item they only had one in stock. Trung immediately went to the back and came out with the items. Amazing thanks Trung!!! read more

Never crowded, great location and service. A lot of hard workers here and I'm so happy there's finally a drive-thru pharmacy close to home.

My man George single-handedly props this place up as the best pharmacy in San José. If CVS were to clone George and have one of him at each location worldwide, Walgreens would be out of business by the end of the week. George is the best. read more

I was driving to my friend house and remember that I need a flu shot for my work. So I decided to get into third new establishment. There addre a lot of stuffs on three shelves, Judy like any typical drugstore. Nothing that stood out. After checking out the stores, I noticed employees are adding more items onto those shelves. So I continue my mission for why I came into the store. I cruised into the pharmacy area. There was an elder lady in front of me. When it was my turn, I was greeted by one of the associated. She was very polite and professional. After I told her my purpose of being there. I wax expecting them to give me attitude and hatred time, because it was pretty late. Long story short, within 10 minutes I got my flu shot. Then my child said about the booster. I did requested and I got that also. So now I am armed with shots. This is the fastest time for my shots especially in such a last minute notice. Thank you guys! read more

Don't go there if you have Kaiser coverage cuz they tried charging me $94 for the flu shot when it should be free and it doesn't say that on their website read more

I just went to this store CVS berryessa the new one the people work here name Blanca and Samantha was awesome worker they're really helpful,polite,respectful and cheerful people me and my daughter loved meeting an amazing ladies like them their customers service was perfect 100% hooooray.!!! to you ladies I recommended you guys to be a manager of that store for having a good customer service and good manner. Definitely recommend this store to our friends and relatives and for sure to go back on this store to visit them again we found friends with this ladies thank you sooo much Blanca and Samantha god bless you always ladies read more