Used to come here all the time because they had great prices. Lived out of town for a couple of…read moreyears and came back for a visit so I popped in for a coil. $7.50 for one or 25 for 3?!?! First off the math does not work there and the particular pack was $8.99 for 3 online. Ordered that, replacement glass, and paid $8 for BS ny shipping. Still was under $24. Local 716 shop does $16 and I thought that was a rip. NOT TO MENTION THE SINGLE COIL I BOUGHT WAS GIVEN TO ME LOOSE; ALREADY OPENED. This place used to be so cool and has the potential to get back up there.

Literally don't think I've had a bad experience here. Everyone who works here is incredibly cool,…read morehelpful, and even the customers that hang out there are passionate about the products they love. It's so convenient for me, and it's so relaxed that it is my go to vape shop when I'm not traveling further out.

From humble beginnings with a small amount of retail space to now, with a cavernous interior retail…read morespace and lounge, The Cloud Factory is a vapers dream. Sergei and company have been meticulously tweaking the experience for old school, newbies, and the "what is a vape?" folks. An interior with hundreds upon hundreds of juice/liquid offerings, and enough mods and pod mods to make any collectors dreams, they have anted up over and over again. Currently they offer 0% liquids with flavors, Salt Nic tobacco flavors, and accessories that will continue to keep them in the limelight of places to go when you need the necessary items. From a customer standpoint, they offer tutorials, recommendations, vape safety education, fair prices, and are willing to work with you when it comes to a return or defect, which is golden in the customers eye. If you listen to the radio, you'll hear their commercials, and it's great that they support local events as well!

Great shop. I've been vaping for about 6 years. Been all over town. This is it. Found it! Stumbled…read moreupon it 2 plus years ago. I needed juice. It was a Sunday night. They were close by where I was living. The selection of juice is astonishing. Paul I think his name is. He's always working. Very helpful, solid. I tell everyone to go there. Highly recommended!

Great Customer Service, I was able to test out the vapes, and they provide plastic protectors that…read moreyou can put on the tip to try the different products. Price is great for what you get.

From the owner: Explore the ultimate selection of vaping delights, perfect for those who appreciate a vast range of…read moreflavors and styles.

Needed a new bong in and out . Great pricing and staff! Got it home and she worked like a champ!read more

This store is amazing. The people working. There are so knowledgeable about every product and they…read moreare so willing to share their knowledge with you. They know what they're talking about. There's very willing to explain products to you and give you their personal advice. The store is clean. It's easy to park. I would recommend the store to anyone.

I've been here twice and I'll be back. Best selection of some of the top juices out there that I've…read morefound. Bonus, no more buying online without knowing if I like it. Space Jam, Five Pawns, Cuttwood, Suicide Bunny, Halo, and more. If you are looking for juice, you simply have to go try and buy some of these brands. They get amazing reviews all over the internet for a reason. Good selection of gear, and they also carry a few rebuildables, wire and cotton. There really are no local shops that carry the actual brand name rebuildables but I know that's basically a niche upon a niche so I can't really knock anyone for that, but I'd love to see it. If you are going through coils quickly you'd be amazed how easy and cheap it is to build. They don't have a particularly large variety of gear but they do have several batteries, tube mods and boxes to choose from. Prices are on par with online shopping from a good shop but they aren't rock bottom - but remember you get to actually taste the juice and they will take the time to show you how everything works. If I go taste some juice and find something I'm going to buy, I'll gladly pay their fair prices for that. The first time I went the staff member I met wasn't particularly friendly but he did get out the juices I wanted to taste and made some recommendations. The next time I went the other staff member I met was great. Maybe it was an off day for the first guy. The second guy wasn't a builder so he couldn't answer a lot about that part but he knew all the mods, tanks and juices well. Like my review of another local vape shop - this is Rochester. We are not that big. A vape shop here can't be expected to financially sustain an inventory of all the latest and best stuff. However they have a decent selection of gear, and a fantastic selection of the top rated juices and reasonable prices. They are a great shop and have a good location for people on my side of the city. This shop also has a more mature atmosphere which I appreciate. I'll definitely be back.

Great place for premium juice. Friendly staff, and decent prices for a B&M. They had a very nice…read moreselection of juices for purchase and they guy working was very nice about me taking my time. He answered a bunch of questions and suggested a few juices for me to try.

Service is on top, kenzie never fails to find what you're looking for, always willing to go above…read moreand beyond for anyone who comes in! Always a great selection for a great price

From the owner: We have a very big selection of vapes and tobacco products and CBD and may moresread more

Very polite customer service. Always, clean, friendly and…read moreupfront. My favorite place to get the flavors I like. It's also in a very nice neighborhood which makes the experience even more comfortable. They also have novelty items in there. Great for a quick gift for an adult friend! ​

From the owner: Village Vapes is the premier smoke and vape shop in East Rochester, New York, distinguished by our…read moreextensive selection of smoking and vaping products. We are dedicated to offering the widest range of high-quality items and flavors at the most competitive prices. Our commitment to exceptional value ensures that both newcomers and experienced enthusiasts find exactly what they need without overspending. Village Vapes is your ultimate destination for all your smoking and vaping needs, where quality and affordability come together.

I love supporting local businesses and my partner (who buys my vape stuff for me says everyone is…read moregreat when it comes to customer service! So then I wonder what can be done about the wretched coil (manufacturing fault, not yours) that was sold to me. We bought 2 coils, one was fine but when it came to use #2, pure hell. Extreme leaking from day 1. Absolutely the worst quality coil I have ever used. Supporting local business is the way we support humanity. Amazon, Vapewild and others may be cheaper but one on one service is better!!

From the owner: Vapor Bar is a new store specializing in E-cigarettes and E-liquids, we are a friendly staff who…read moreencourage everyone to come in and check us out. Vapor Bar employees love meeting new people and are here for the customer anything you need we will be happy to do. We have been running vape shops for 4 years now so there isn't much we cant help our customers with. Currently carrying a variety of coils, vapes, and juices there is something for everyone, be it you already have a device and just need a coil or you are looking to upgrade. Our friendly and knowledgeable staff is here to make things easier for you, once you come in you become part of our community. Never hesitate to stop by we love meeting new people and we are passionate to help our customers get away from those cigarettes.

I'm satisfied with my experience here they have a wide variety of products to choose from.read more

Stopped in Monday as the store I used to frequent switched to mail order and I wanted to try…read moresomething new. Parking is easy, need ID to get in, place has great selection. Alex helped me find a new product (Tincture) to try for relaxation, have tried it once and was good, have to experiment more to get the right dosage, but so far happy with purchase. Definitely will be back to try some other products as the personal service and help was great, thanks so much.