We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

I'm not one to normally post negative comments, but this experience this morning was absolutely…read moremind-blowing. You all might want to consider this as a warning. I am the CMO for a global company. I stopped in here to send a package overnight (today is Friday 3/17) for arrival on Monday (3/30) morning delivery. Precursor - Prior to that I had asked (and graciously paid for) notary services of the documents. No problem. Services rendered, services paid for. Now we get to the shipping rates. The woman pulls up rates starting at $54 dollars for April 4th delivery and spanning $272 dollars for Monday delivery by 10am. Yes, you read that right. $272 dollars for an envelope. For Monday delivery, by 10am. That's the cost of shipping a small refrigerator freight on a truck. Obviously I was shocked. Asked her how that was possible. Her response was "yeah...you have to talk to the owner Harry, he controls the prices." Well Harry...here's your chance to retort. How is it possible in any world to send an envelope weighing a quarter of a pound...overnight to Alabama...an hour and 27 minute flight away from Ocoee....and have it cost $272 dollars? By the way, the girl behind the counter tried to validate this at first with a response that was "well that's the price of shipping these days". For what? A bison to Guam via boat? C'mon. For reference, Afterwards I called Patricia over at FedEx on West Colonial, who I also do business with. I gave her the contents, the weight, the address and the shipping expectations of delivery on Monday by 10am. Her rate via FedEx? $53 dollars. FedEx...a global shipper...$53.00 for Monday morning delivery by 10am. Harry's Mail Center...$272 dollars for Monday by 3pm. In the end I took it to the post office on Hiawassee. Express Mail with tracking. Arrival Monday by 3pm. Cost? $11.28 I work in an industry where media, print and costs are marked up...usually about 11% to make profit on running a business. If you do that math...thats a 413% markup. And some bullshit. You're flagged Harry. Not sure what kind of operation you think you're running, but it will be reported.

Missed the delivery of a package that had to be signed for and instead of trying me again they sent…read moreit here. I went in as soon as I got the note (it was custom jewelry made from my mothers jewelry, as such it was irreplaceable, so I did not want it sitting in a random warehouse) There was one person in front of me being seen to and 2 people working (but only one working with that person). I still waited in line for 15+ min. When they did get to me they initially couldn't find my package. Nerve wracking. Very stressful. When I said something to the tune of "what do you mean you can't find it" clearly a little panicked, then she got the other person involved and she found it immediately...was there really a need to put me though that? So, while I did not use them of my own will, I don't think they would be my first choice as a shipper should i need one in the future.

Fastest and friendliest service I've ever received at UPS. Gone twice now and Ann Marie has been so…read morehelpful and cheerful each time, I find myself preferring to go here then a more convenient UPS location because she makes it so quick and easy. Thank you!

Horrible service, been in here twice now and every time the staff is unfriendly and give you the…read morefeeling you are bothering them. My last stop in I had an Amazon package to return, was having issues getting the label so I ask for help the lady didn't even look up and said it would 7.50. I told I just need the the label the item was already package up and ready to go. She didn't care the other one had a grin on her face and turn around just. I will drive farther to the next UPS store next time I will never return to this place ever again. If you're in the 192 area there is another UPS store about around 10 minutes up the road on Highway 27 go to that one over this place any day.Z

So Apple Maps says they're open today. They are temp closed for a remodel, but I had to drop off a…read morepackage as I'm leaving for vacation out of country for a little bit. They had staff outside and inside working and they kindly took my package anyways to drop off at a different location. I legit cried. Such a small gesture in service but something I'll remember for a while and be sure to pay it forward. Great customer service.

Just incredible customer service I came in with the wrong return code for UPS and they helped me…read moreyou know and it took an extra five minutes, but they were so willing to help me. I really appreciate it.

This is specifically for the worker there with black messy hair, who's name you can't get because…read moreshe wears a dirty sweater covering her name tag. She is extremely rude and unprofessional. I would rather drive a half hour to the next UPS Store than ever come back to this location specifically because of her.

Great place.. excellent customer service. The staff are always friendly and super fast.read more

KATHRYN was amazing !! She helped me Notarize some very important paperwork and did it with…read moreprofessionalism and friendliness. Thank you Kathryn. And thank you local Parcel Plus

It was my first time sending anything overseas so I headed over here to use DHL…read more Pamela was nice and extremely helpful in helping me fill out the missing pieces to the foreign address. Great service and the only downside is DHL's pricing, never knew it was so expensive to send a single envelope! lol

They are always expert at shipping the various items I have had to send over the many years I've…read morehad to come to them for help. Easy to work with, they've faxed for me also,

Great service and amazing packing job by Denese. I had purchased some amazing items at a local…read moreauction and Denese packed them for shipping and then I decided to pick them up. These folks do amazing work and they are very diligent. If you are needing to ship things that you want to make certain they are packed properly and will most likely arrive safely, these are your folks!

Stopped in to mail out a company computer. Computer was boxed with prepaid shipping label. I didn't…read morehave it printed so the clerk asked me to send it to the store's email. No problem. Once she received it, she said to print the label it would be $1.93. I said no problem. She asked, are you paying cash? I said no, debit card. She says well there is a $5 minimum purchase to use that card. I said thanks and walked out. First, it's illegal for a merchant to impose a minimum purchase on debit card transactions (FS 501.0117). So they are violating state law. Second, just the idea of losing a customer over a debit card transaction shows very poor business acumen and gives reason as to why these mom and pop locations are going out of business to the likes of the majors. They offer zero value to use their establishment. I gave 2 stars as the girl was polite, but avoid if you can.

Awesome service. Friendly. Has done so much for me with paperwork. Including boxing and…read moreshipping big items. This place is the best. Lidia. 10 stars!!

Penny came to help me with my daughter's room which had become unmanageable. She was professional…read moreand friendly at the same time. It was not an easy clean up but we put organizing systems in place that are much easier for my special needs daughter to maintain. I could never have done this by myself. I was thrilled with the outcome. Thanks Penny!

Penny assisted my mother and myself with packing to move out of state. She is so professional and…read morehelpful. Everything she packed arrived in perfect condition! I will most certainly be calling upon her services for future moves!