Very knowledgeable & very helpful. They have plenty of quality inventory. I use them all the time.read more

I got to tell you as a person in construction for over 30 years and working in Manhattan every…read moredistributor is less than a mile in every direction I have found Dane and sons to be absolutely amazing I did an extension on my house and they were absolutely 100% helpful caring was able to talk to them they explained every aspect of what I was buying what I was doing what was good for me and what I was wasting money on. Do I recommend this it is imperative that you have people that will actually help you save money and describe what you're building so you can achieve excellence truly appreciate everyone there it'll be too long of a list to name everyone that helped it was absolutely amazing thank you

They were terrific. Helpful staff. Fair prices. Responsive to calls and inquiries …read more Professional , delivered items in time and quality was excellent .

They are the absolute best. We purchased our Hunter Douglas window blinds and couldn't be happier…read more We had four sets two of them were motorized. They are wonderful and the customer service is standing. I would use them again and again, Homescape is the Best Thank you Ed!

That was a great first visit! No traffic, easy parking and a bright new store! Greeted with…read moreenthusiasm upon entering, and asked if I was looking for something specific. As I was (caulk), I was directed to my aisle destination and made my choice. Returning to the main counter near the front door, I asked for GOOF OFF and was directed a second time to the shelf location. Upon returning to check out nothing but smiles and enthusiasm from the three employees there. Checked out in 20 seconds. Total time in store, under three minutes. What a pleasure! Forget the Depot and Lowes. Go to ACE, the helpful hardware place!

What a great store. They have a very large and varied inventory and the personal service it…read morepriceless. Skip Home Depot and Lowes, Lakeside is worth your time and patronage.

Great place - Helpful inside and out. Good prices, honest.read more

They suck !! I spent an hour and a half going over exactly what I wanted. I was expecting a…read morequote right then and there but the salesman said he needed a couple of days. I left my phone number and email address, I never heard back from them.

I find it difficult to comprehend how this place stays in business. We went there on a Saturday of…read morea holiday weekend in hopes of a sale. The location was closed, so we dropped $3500 the same day at their competitor. The second time we tried to give them business, it was horrific, and should've ended up going viral, if we had shot video. An older female employee was barring the doorway, refusing to let a repeat customer into the showroom. The customer ended up telling us an incredible story of the nonsense they were put through by this woman in particular. We got back in our car and ordered the materials for a five-figure (before labor) job at another competitor. Avoid this business at all costs.

If you are a private homeowner, I would avoid this store for your faucet needs. I ordered a Kohler…read morekitchen faucet in 11.11.25. I was told it would take 4-6 weeks to arrive "on the truck". After 6 weeks, I called and was told it had not arrived. Late December, I again called and was told the faucet was in but the covers to cover the previous holes had not arrived. I was told I could pick up the faucet from the warehouse in Somers if I called at an hour ahead. I decided to wait. Two weeks later I called again and was told the covers were not in, but should be on a delivery in late January. At this point I asked if when the order was complete, would I pick it up in the Yorktown showroom, and was told all orders had to be picked up in their Somers warehouse (12 miles from showroom and an additional 8 mi from me). No showroom pick up option but "I could pay to have it delivered by UPS". I asked to speak with a manager and voiced my concern that their customer service needs to be addressed. At the time of sale, I paid in full, was never told that the items would need to be picked up in Somers, was never contacted in the many weeks that followed my order to update me re: the status, and felt it inappropriate for me to be charged a UPS delivery fee. The manager said "it's not our policy to followup on orders". Re: the issue of no notification of pickup in Somers, her reply, "she's a new salesperson". Complete and total disregard for my concerns. She had no customer service or satisfaction skills whatsoever. No attempt to remediate the situation. When she could not give an order completion date, I told her I would consider cancelling the order, and she said "go ahead, I can do that for you". Consumers have many options. Kohler faucets are not cheap. Choose your store carefully and buy where you will get the service you are paying for!

There are serious concerns with overnight supervision at the Lowe's Yorktown location that…read morecorporate leadership needs to review immediately. The issues consistently center around one overnight supervisor, Mike, whose leadership approach has resulted in unfinished work, poor accountability, damaged inventory, declining team morale, and ongoing workplace conflict. Rather than supporting the team, responsibilities are frequently passed onto others and prefers passing up actual work for admin work while giving direction without active leadership. Over the course of several months, he has openly discussed with multiple team members his intention to pursue legal action against the company in order to reduce his work schedule while still maintaining full-time status. These conversations have been widely shared among staff and are highly unprofessional for someone in a supervisory role, creating distrust, division, and workplace cliques that negatively impact the work environment. There is also a noticeable pattern of excessive written documentation and email communication that appears focused on personal protection rather than team operations or problem resolution. His scapegoat is writing constant emails to record and complain about anything that is not to his favor and making himself a victim. This contributes to tension within the workplace and further erodes trust in overnight leadership and possibly and agenda to build a legal case against the company just for it not his way. Inventory concerns extend beyond internal organization. There have been situations where inventory was placed outside inappropriately, resulting in product damage from weather exposure. Issues with both outdoor and internal placement create confusion, shift responsibility for unfinished work onto others, and disrupt normal workflow. There are also indications that his supervisory responsibilities have been reduced or questioned, raising further concern about leadership structure and accountability overnight. Concerns about these behaviors have reportedly been raised verbally to other supervisors in the past yet appear to have been overlooked or not taken seriously. The overall supervisory response gives the impression of hesitation to address the situation directly, reflecting a broader lack of leadership training, accountability, and internal oversight. This pattern will ultimately affect the store's approval ratings, operational integrity, inspections, and customer and employee experience if it is not addressed. I am not seeking follow-up contact. This is an alert for the company and for anyone looking to work here. Multiple employees are frustrated by this ongoing situation but feel discouraged from speaking up, as prior complaints appeared to be acknowledged without meaningful investigation or resolution and other employees have been targeted as it seems he feels entitled to bark orders but not lead. These concerns are being documented so corporate leadership can conduct an objective review of overnight supervision and internal management practices at this location.

Lowes customer service in store and on line is OUTRAGEOUS. I placed an order on line for a stove…read morefor a tenant thinking it would save me time because in store it is difficult to get help. I had to call customer service, their warehouse several times and every time I was told there was no order under my name. The day before the date scheduled for the pickup of the old appliance I called around 6.00 pm to find out what was the time window for the pickup. They did not know and informed they would send an e-mail during the night, which they they didn't. That meant the tenant was unable to make any plans for that day. It is regretable that with so many bad reviews about Lowes, management does not care to make changes to improve their services.

Don't order anything from this place for delivery and installation. They will happily take a…read morethousand dollars of your money and never show up. You will never be contacted. You will not be able to call them. They will simply disappear after wasting days of your time. Never again. Home Depot: I'm not filling out your form. I wasted fourteen hours yesterday waiting for this and another hour on the phone with your people and they could only offer me a refund and had no idea where my grill is. Keep your form, I'm ordering from Lowe's. UPDATE: The identical grill at the identical price just arrived at my house. From Lowe's. I got notifications and emails the day before, texts and calls from the driver the morning of delivery. It was delivered at the beginning of a 4-hour window instead of making me wait fourteen hours for nothing. I was able to track the delivery van directly in the app. They put the grill exactly where i asked and were incredibly pleasant. There are much better alternatives, nobody ever needs to suffer through Home Depot again

As of tonight, 08/30/23, this particular Home Depot CUSTOMER SERVICE or LACK or having it exist…read moregets a beautiful 2 stars. For starters, and maybe not the fault of HD, but being opened one hour before closing, the parking lot was pitch black AS IF there had been an outtage - no SAFE visibility whatsoever. Now onto bigger an better things. We minimally waited a half hour for ONE employee at CUSTOMER SERVICE to complete a couples transaction. I shouted out " are you making eggs and toast over there" Even a single mother of two young children told her eldest to get them bottled cold water from the refrigerator case in fear of running into hypoglycemia. no air flow - no hydration. Horrible! Then Angelo worker sent him lock Hoping to very much improve this poor, first time, review. Pull thru H one dept tryin to do.

Do not rent from these people. Go to Get It & Go, just down the street - way more professional…read morethan these rip off artists. My first rental of a van back in October resulted in a large piece of plastic from the back of the van, flying off on the highway. Thank God no one was hurt. They apologized and I never reported the incident to U-haul, which was a mistake. My second rental with them this weekend, they overcharged me for a second day, although I had the truck for about 8 hours. When I called to complain, I was told that it 'was stupid on my part' to put down 7 pm for return, but return it after 7 pm. Rude, Unprofessional and Dangerous, since they obviously do no safety checking on their trucks. plenty of other choices locally, don't rent here!

terrible service. if you aren't someone they know they will not let you rent a vehicle. most days…read morethey're closed before the time that is on their website and some days they wont answer the phone but if you go there they'll be open. there have been multiple times I've called and asked to rent a vehicle and the person says there are no more vehicles to rent but when I show up they'll have a car for me. it seems like the people there don't like there job DO BETTER