We were in town helping our son move and needed a big box for a 75" TV. We had called ahead and…read moretalked to a helpful lady and she said they had some extra large TV boxes. We arrived and was immediately greeted by a suit of armor when you entered the building. It's rather unexpected to see a pirate among lots of other items for sale- T-shirts, watches, magnets, etc. We bought the XL TV box and 3 of the divided packing boxes for glassware. It's a bit of an eclectic shop but we got what we needed!

this is not really about service at the local U-Haul retailer except for the crappy equipment. 90…read moreminutes into a trip a tire blew out on a tow dolly. It took I'm not kidding five hours for U-Haul to do something about it. when you rent from any U-Haul vendor and they hand you the contract that says if you have any trouble call this number don't call that number. No one is coming to help. Call a tow truck. abandon the equipment. Better yet don't rent from U-Haul to begin with. it's dangerous. The occasional liability claim is cheaper than actually providing service. The tow truck driver told me nobody around here deals with U-Haul. they don't pay. Live and learn. I would have left this review for U-Haul service except guess what there's no place to leave a review for the corporation.

VERY Bad Service all the way around. Penske charged me $274.00 for a deposit and when I returned…read morethe truck clean on time in one day they kept all the money and said I had it for 3 days. I called, I went in person etc. I was told by Home Debe that sometime the Penske rep doesn't ck the key drop every day and so he charged me for 3 days and no one will do anything to help me get my money back ! Very bad service from Home Debue and just stolen money from Penske

From the owner: Save Up To 20% When You Reserve Online Today!read more

My company has used Bay Area Auto & Truck Rental for several years. Nick and Paula have always…read moregiven us stellar customer service. Nick is quick to get a rental ready for us, even at the end of the day. Paula is always on top of her game and ready to serve. I appreciate the personal service I have received from both of them.

It was Saturday after 1 pm. They close at 3 and all other agencies other than at the airport had…read moreclosed at 1, but my car had just died and was towed to the shop so I needed a car. I called and spoke with, I think, Callie(?). Explained my needs, and I asked if a screen shot of my insurance card was ok or if she needed a hard copy. She said she has to have verbal confirmation from the company. Well I can RARELY ever get ahold of my agent, but had actually just spoken to her, so I said she could reach him now, or would have to call the 800 number. After 45 minutes I had not heard back, so I called again and was told her had JUST called him and got no answer. Thanks for waiting. To add insult to injury, she was told the 800 number could only send by email and could take 10 days! WHAT??!? But I said no problem. I just looked it up on their app and it has my full policy details right there. She said "Yeah, but anybody can take a screenprint!" I said It's NOT a screenprint!! It's an APP! An interactive app! I can't fake that! She was sorry, (yep) but had to speak to someone to confirm. Unbelievable. LUCKILY, I was able to reach my agent by text and he spoke with her and got what she needed. All absolutely unnecessary though, had somebody been able to engage her thinking capabilit​​​y. This company needs that as a policy. Oh, and I didn't even get a receipt!!

4 star = Good. I guess I'll bring up the ratings a little bit. I'm sure the others experience bad…read moreservice as described, and I appreciate their reviews because I was better prepared, which made my experience better. I arrived at 12:30PM on a Sunday to return our car. We met an employee outside who told us that we can just leave the car and keys there, and he'd take care of it. Prior to leaving my home, I had called Budget's main number to ask what I should do to protect myself from potential overcharge and was told to take photos, so I took one of the car w/the storefront and also took a photo of the toll transponder to show I returned both; the photo would provide the meta date for time and date if there was a discrepancy. After I unloaded our luggage, I did go inside to speak to someone and confirmed that I could just leave the car there. We hailed Uber; while waiting, the guy we original spoke to did whatever he was supposed to w/the car. It's just that we're used to someone scanning the vehicle and handing us a receipt, but by the time I got onto the ship, the receipt was emailed to me. My experience was pretty positive, but that could be because the rush was over. Prior to arriving, I called this location several times during business hours, but no one picked up, which could be worrisome (if you rented from them and had an issue, etc.). Info not related to Avis/Budget: This location is in a huge outdoor mall, so you can get last minute items at the Dollar Tree, which we did prior to returning the car. It's about 15 miles from port. Uber was easy to get, but the first person did cancel on us, so don't wait till the last minute. Boarding was fairly simple.

A couple weeks later they tried charging me again the cleaning fee after I already took care of it…read morewith customer service. I think they are running some kind of scam there.

Amazing customer service. We were having issues with our 8 passenger car and were sent here by…read moreroadside assistance (they do not carry 8 passenger cars lol and we knew) and every single worker there was so understanding and helpful with our situation. While they couldn't replace the car for us since they don't carry them, they all went above and beyond to look into possible locations that would and provided us with all the information we needed to contact them and hopefully get this situation fixed. While enterprise roadside assistance was less than helpful, these workers at the enterprise truck rental were out of this world with their empathy and resourcefulness.

Best trucking company to use hauling local reefers & dry vans. Best drayage rates than any other…read moretrucking company. Customer service goes above & beyond.

Best rental car experience! Amalia and her team really know how to take care of their customers!…read moreWould definitely recommend this location if you want quick and easy service!