I stopped in the New Braunfels location to rent a box truck for a move, and the obviously gay…read moremanager was curt. I guess that he was having a bad day. I rented a truck from Ryder and got good service.

Friendly people and accommodating. They were able to find me a truck when no one else in…read moresurrounding cities could. Only 20 miles from work (where we needed to use the truck), so fairly convenient location. Sometimes I fly in for a show or convention and we don't have a truck available, and this Enterprise location will be my first choice. I'm sure we will work together again soon.

The hardest part is scheduling on line. There are so many ads for this and that which could be…read moresimplified on one list. Otherwise it was a good experience. The truck was ready when I arrived, the man who helped me was very nice. The "old local" 15' truck smells like a gym, has 116,000 miles on it, has lots of scratches and dents, but it gets the job done. I had it for 6 hours, drove about 40 miles, and paid $60 for the day, not bad. We will be back in a week or two again as we move from our current home to our new home.

This location is horrible, they canceled my reservation at the last minute. Go with another…read morelocation.

Staff was very helpful and seemed to bend over backwards to accommodate when I had an issue…read more Appreciated them working with me to get to a solution.

We rented a "car hauler" in Southeast Texas and returned it to the Round Rock location. The young…read moreman checking us in was a new employee, was very respectful, and helpful. Being a new employee, he only had to seek assistance from others on one occasion, but we the return was quick and we were on our way in 10 minutes!!! Thanks for a job well done!!!

Very nice product and the customer service was great too. We loved the van that we rented. It was…read morevery comfortable and the windows allowed our guests to look out over the hill country as we rode to dripping Springs.

My bf and I were running into problems getting him a rental car after his work truck got rear…read moreended. The other enterprise locations had been extremely unhelpful and didn't have anything available for almost a week. They were also telling us information that wasn't true. When we called here last Friday the employee was very helpful and even went out of his way to speak to another branch and secure us a vehicle the same day. He was the only person we spoke to that day who seemed to actually care about us. Even if he couldn't help he made sure to find someone who could.

I want to thank the gentleman that came out and gave us water last weekend when our car broke down…read moreon I35 near Grand Ave Pkwy. Very kind of you!! If I need a tool rental in the future, I will go to Sunstate Equipment above all!

I wish there was a way to give this location a negative feedback. The owner is arrogant and the…read morecars are dirty. Finger prints all over the car and what looked to me a snot in the center of the steering wheel. During the current health concerns the owners should at least clean the cars.