The company comes in a UHaul while they advertised an actual business truck. The work was not fully…read morecompleted. They were not prepared fully and I provided all materials. I appreciate that they were flexible in allowing me to pay for the invoice via equipment. My equipment was worth 4-5 times the invoice bill, but I support black businesses. The Owner is great, but staffing and their level of professionalism needs improvement. I will not use this company again, but I am confident they will improve fast. Thank you !

Dependable & timely. Thank you for your continued service! I'll be sure to refer your services and…read morespread the word.

The owner and the staff at Postal Xpress N More are beyond amazing. The quality of work,…read moreprofessionalism, friendliness, and speediness are top notch. They are truly a one stop shop. I will be a life long customer!

Nelson helped me find the right packaging for a unique sized item. He was very patient and helpful!read more

I have been using this UPS store for 3 yrs now and have been extremely satisfied with the level of…read moreservice and professionalism from the owner and staff. Additionally, they have managed the pandemic very well even with the increased traffic. With appreciation, Troy Mobley Matrix Connect Group, LLC 443.291.9262 troy@matrixconnectgroup.com

I have been coming to this UPS for some time. The staff is quick and efficient. The store is very…read moreunorganized. Cluttered. However, there are different services offered if needed, like Notary, shredding, faxing, coping, lockers and 24hr mailboxes. This is separate from packaging items and delivery of such. It still a nice location if you can find parking.

I visited this location to print some documents (because who has a printer at home these days?)…read moreand had a pretty seamless experience. There were 3 workstations where you can access Microsoft Office, design software, the internet, etc. I was surprised that I needed to select a maximum amount when entering my credit card instead of the fees accumulating as the minutes passed. There is also no option to extend your time, which I found unusual and inconvenient. Other than that, I was greeted when I arrived and would not have hesitated to ask for help if I needed it.

I do not recommend for any print orders of any kind. Placed an online order for event posters…read moreyesterday. Came to pick up the order but at first no one could find it under my name although I am listed on the receipt as the person picking up. Finally found the order only to find that at the super high rate of $70 per poster the order was not correct. When I asked for a discount of some sort ... "As a courtesy, " explained the team member "I will allow you to wait in the store instead of having you come back. It will only take about 30 minutes." Not actually courteous though. She continued to express that if I had ordered in the store I could have gotten a discount since the order was incorrect but because I ordered online there was nothing to be done. Not a care in the world for my inconvenience. I couldn't get the posters fast enough from my normal provider and so went to the location that guaranteed fast service and was five minutes away from my office. A five minute pop in caused me a 45 minute delay and I had to cancel a meeting because the posters were not ready after an email alerted me that my order was waiting for pick up. Not one single apology or empathetic gesture. Mistakes are expected and every one makes them. Poor service and response is unacceptable.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Excellent experience that took all of two minutes to complete. I walked in, got my return scanned,…read morethen received my confirmation in record time. The young lady that assisted me was definitely quick and efficient. Good job folks!

Not a bad location for this spot and had to stop o to use the shipping service for my company. I…read morehad to go back and forth with the counter person on the sending of the item though as she was trying to get me to buy a box which I explained wasn't needed as they were handling the packing. Finally, she scanned the QR code where this was noted, but had she done this first it would have saved us some time and been a better experience. So in that regard, a little more training may be something to be considered.

This is a convenient place to drop off packages for fed-ex and UPS. I had to return something to…read moreVerizon. It provided me with a pre-paid label and box. All I had to do was deposit the item in the box and drop it off at at a UPS drop-off location. I gave my item to the clerk, who scanned it immediately. I had to ask for a receipt. He promptly gave me one after asking for the receipt. Located next to a supermarket, barber shop and a dry-cleaner, you can kill a couple of birds with one stop.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.