We have an app that shows what should be delivered that day. It's been three days and still one…read morebill and two letters have not been delivered. This happens on a regular basis. I don't know how this happens but certainly the delivery person is not doing their job. Also, today we found a letter addressed to someone in Glen Ellyn. It was clearly dropped and just ignored. This service is unacceptable. This is the third time we have posted here. Does the USPS really care? I don't think so, but the missing mail is important and hopefully it will show up. One stars for USPS because was forced to in order to post.. Awful. Horrible.

Fine environment a little disorganized but good people. I like the Carol Stream,IL USPS a bit more…read morethough- they were able to track where my packages were and when they would be arriving at my doorstep.

Consistently frustrating for no good reason…read more My last visit presented me with two employees screaming at each other at the counter while attending customers! One guy is telling the other to mind his own business and help the customer in front of him. Finally a supervisor comes out and yells "knock it off" to the two grown men arguing. The worst of the two was a guy I try to avoid as you can barely understand him, he prattles on endlessly, and is slower than molasses in winter. This place is emblematic of what has become the standard USPS experience.

On hold 1 hour and 20 minutes to c/o no mail service.They dont call u back.Mail delivery comes 2…read moretimes a week and they dont answer phone or requests made online.Im legally disabled and shouldnt roll across ice and snow to get to my mailbox.

The absolute best local post office! Never a long line a good selection of stamp choices and such…read morefriendly service. It's almost like an old-fashioned post office. I prefer it to anything else in the area. And they are a passport location too.

Fast service and knowledgable cashiers. Always ready to help. With what ever you need.read more

I know they deal with a lot but good lord these are the most rude and outright mean people ever…read more.. they don't know how to do the simplest things in their own workplace and get mad when you try to tell them exactly what you need(in my case a little pouch which they used to have self service but have taken away behind the counter).

I'm new to Batavia since last May and was so happy to have a main post office so close. Plenty of…read moreparking, great staff, clean and well stocked with everything for mailing. Also nice that there is an outside maildrop and inside too for packages and letters.

Three times in the last 8 months this location has sent back mail for no good reason. Once it was…read morelabeled as no address found (the person has been at that location for over 10 years and other mail from me has gone through). The second letter stated there was no such unit (again, mail has been successfully delivered there). This last time they said there was not enough postage on the envelope. I took it to my post office and they said that the postage was more than adequate and they physically stamped it so it will be delivered. I'm aware that they may be understaffed, but I do my best job at my job even when we are also understaffed. Please do better.

Great place, efficient, easy access. Loved looking over & admiring the historic building while I…read morestood in line. I really need to find out more about this post offices' history. The PO Box door fronts are very attractive & very vintage! Just wish the lobby had a self serve machine for off hour mailing needs. All USPS locations should, imo.

I went to the customer service office at 195 south Randall road. On 3-5-26. The lady behind…read morecounter said nothing can be done to stop them from giving me other people's mail. Was no help at all. Terrible service and mail delivery

Javi was fantastic--so kind and incredibly helpful with my passport. I get nervous going to the…read morepost office because I never know how long I'll be there, how much it will cost, or exactly what I'll need, even after researching. Today was one of those days with unknowns, but Javi made the process easy and stress-free. I hope he's always there when I need to go!

I am very naive when it comes to the postal office-- specifically how to send out a package…read more I came into this location this afternoon with a package, and one of the female staff (I was unable to catch her name) was so helpful and didn't make me feel stupid for not knowing such a simple thing. ;) I will be coming here again for any postal needs!

the lady that worked today 06-15 refused to do our passports even with an appointment. not a single…read moreperson was in the post office. Terrible service!

On Monday April 20 I sent a Priority Letter from Wayne to Niles 35 miles away. As of the April 24…read moreit has not been delivered BUT might be delivered tomorrow. Over $11 to mail a letter 35 miles in 5 days. Ya never again. I'll use UPS or pay for a Delivery Service....

Wow! Not only does this building feel like a step back in time, the people are just as charming! It…read moresays 1853 on the sign but is the building that old? I'd believe it but really go see for yourself, it's amazing... The sound as you walk in the door and step onto the floor. The mail boxes all around. Loved it. Kind people working there and kind people popping in to get their mail which I adore. I'll never get stamps anywhere else from now on. Really fantastic. Bit of history here which we should treasure more!

Clean, well-stocked, and nicely organized Post Office. Friendly and helpful staff. Ronda was very…read morekind and helped me score some cool new PTSD-support stamps. Great selection of stamps today. Used the self-service kiosk and service desk and both experiences were ideal. Minimal wait and plenty of free parking. Everyone was masked, which I appreciate. I will definitely return to this location.

My girlfriend and I currently visited this Postal Office to ship out her used phone. We had the…read morephone packaged up already and taped but on the side of the box, the tape wasn't sticking so we asked the lady behind the desk to see if she possibly had tape around; considering that it is a postal office, so we could ship our package out. Unfortunately, we received very bad service from this lady. She rudely told us that they do not do that but that I could purchase tape. We only needed like 3 inches worth of tape and we did not want to spend $4 on tape where we will only be using a piece. We did not appreciate the bad service and the attitude that we received. Hopefully this does not happen to anyone else!