I went to the customer service office at 195 south Randall road. On 3-5-26. The lady behind…read morecounter said nothing can be done to stop them from giving me other people's mail. Was no help at all. Terrible service and mail delivery

Javi was fantastic--so kind and incredibly helpful with my passport. I get nervous going to the…read morepost office because I never know how long I'll be there, how much it will cost, or exactly what I'll need, even after researching. Today was one of those days with unknowns, but Javi made the process easy and stress-free. I hope he's always there when I need to go!

We have an app that shows what should be delivered that day. It's been three days and still one…read morebill and two letters have not been delivered. This happens on a regular basis. I don't know how this happens but certainly the delivery person is not doing their job. Also, today we found a letter addressed to someone in Glen Ellyn. It was clearly dropped and just ignored. This service is unacceptable. This is the third time we have posted here. Does the USPS really care? I don't think so, but the missing mail is important and hopefully it will show up. One stars for USPS because was forced to in order to post.. Awful. Horrible.

Fine environment a little disorganized but good people. I like the Carol Stream,IL USPS a bit more…read morethough- they were able to track where my packages were and when they would be arriving at my doorstep.

On hold 1 hour and 20 minutes to c/o no mail service.They dont call u back.Mail delivery comes 2…read moretimes a week and they dont answer phone or requests made online.Im legally disabled and shouldnt roll across ice and snow to get to my mailbox.

Staff is extremely rude & disrespectful! Go elsewhere. The young girl at the desk was completely…read moreout of line.

Located in a strip mall near downtown Bartlett, this branch of our USPS has full services including…read morestaffed counters, package drop off, PO Boxes and inside mail drop off (we don't trust the outdoor mailboxes anymore for our critical mail). While I was waiting, I saw plenty of people park quickly to do a fast chore inside the post office. Having a post office as a non-stand alone, as part of a strip mall, definitely does not remind me of my youth...but have to admit, it is efficient.

Staff is not helpful, and full of attitude. Came to send a…read morepackage, had a printed address for him to reference at the desk he told me we needed to write it down. When I asked if he has a pen (unclear why I needed to write it). He rolled eyes, and didn't have a pen. Not a problem took it to our local UPS store down 59 and they not only were ok with typing in the address on the paper provided, they offered to tape up and send everything.

On Monday April 20 I sent a Priority Letter from Wayne to Niles 35 miles away. As of the April 24…read moreit has not been delivered BUT might be delivered tomorrow. Over $11 to mail a letter 35 miles in 5 days. Ya never again. I'll use UPS or pay for a Delivery Service....

Wow! Not only does this building feel like a step back in time, the people are just as charming! It…read moresays 1853 on the sign but is the building that old? I'd believe it but really go see for yourself, it's amazing... The sound as you walk in the door and step onto the floor. The mail boxes all around. Loved it. Kind people working there and kind people popping in to get their mail which I adore. I'll never get stamps anywhere else from now on. Really fantastic. Bit of history here which we should treasure more!

i am picking up my mail because my mailbox was hit by a car and is not functional. I get an email…read moredaily with photos of each piece of mail. I just picked up my mail but only received yesterday and Saturday's mail. I just tried to call to make sure the rest of my mail is there for me to pick up but no one answered the phone. I am disabled and driving is very painful. I do not want to drive all the way back there only to be told I received all they have for my address. I don't see how that could be the case however since my email shows 9 pieces of mail, one being from the IRS. It looks like I have to drive all the way back there. This is not right.

They have a ridiculous way of shipping your packages. You receive a tracking number and watch your…read morepackage go to numerous locations and then you're promised a date and it never arrives on time. I think the usps is just good at mail.

Great experience! Workers are always kind and it's clean and easy. Very convenient that the self…read moreservice is open 24/7.

QR code system has been down the two times I have gone there in the past 2 weeks to make a return…read more I was emailed a shipping label to be printed and they don't print labels for you.. terrible business (every other postal office (ups, FedEx, etc) prints your shipping label for $1 fee. They need an upgrade to the whole business / system. Very frustrating.

The absolute best local post office! Never a long line a good selection of stamp choices and such…read morefriendly service. It's almost like an old-fashioned post office. I prefer it to anything else in the area. And they are a passport location too.

Fast service and knowledgable cashiers. Always ready to help. With what ever you need.read more