They could not lock the package bin so we can ship after hours. Why have a self scanner if we cant…read moreuse it?

My landlord is 89 years old. He has a long driveway. Some nights I stay at my boyfriends and can't…read morecheck the mail. A mail carrier left a package at the mailbox in the rain. They did not attempt to leave at the door as they are required to do. I was infuriated when I saw it this morning. At the end of the driveway, saturated. This is inexcusable. Do better.

The level of service at this store deteriorated rapidly under bumbling and inept new ownership…read more I've been a loyal customer since they opened decades ago but not anymore! I'm pretty sure a carrier pigeon with a blindfold on would be a more reliable way to send a package! Absolutely awful!!!! I miss the old employees who actually knew how to do their job. Go to Severna Park instead and save yourself a lot of time and aggravation.

Bottom Line: A good option for shipping packages and dropping off Amazon returns…read more I pop into The UPS Store in Bay Dale Shopping center about once a month. Most of the time I am just dropping off an Amazon return but sometimes I need some legit shipping help. The employees are always friendly but if there is a line there can be a long wait. Often it seems the store is only staffed with one employee so I try to get there a few minutes before they open so I can get in and out. As far as Amazon returns go, I'd much rather drag myself into this local store than have to haul my return through a Whole Foods or Kohl's. I'm thankful that when I need to send something back I have the competent folks at this store to help me.

If you don't want to do your job, that's not the customer's problem…read more I've been coming to this post office regularly and have never felt the need to leave a review before, but today's experience was unacceptable. I came in for a simple transaction and said hello when I walked in. Instead of being greeted professionally, the employee looked at me with a blank, lifeless expression, as if I didn't exist, and simply told me to wait, even though there was no one else there. She gave me a condescending attitude and made me feel as though I didn't know what I was doing. When it was finally my turn, she seemed more interested in avoiding the transaction than helping me and told me I could just use the kiosk instead. Customer service requires basic respect and professionalism, and unfortunately I experienced neither today. Customers should not be made to feel unwelcome or disrespected for simply asking for assistance. Very disappointing experience. I think her name was Tanisha I barely remember

Self service kiosk machine works but they locked the package dropoff. Whats the use of "24" hour…read morelisting but they lock the dropoff on holidays and weekends.

This is the post office location that I utilize most often as it is close to my work. This post…read moreoffice always has way less traffic and the employees are super friendly. I say that because I have been to some other post office locations with miserable employees! But I highly recommend this place as they are super helpful and imformative and always look out for you by offering the most efficient and cost effective ways to ship. Today I went in for a book of stamps and was in and out within two minutes. Thanks for the great service!

So clean and nice- they will tape your box/envelope for free. I have legitimately never been in a…read morepost office that does that. I didn't need the service, but noticed other customers received it. Super nice employees, Nick was cool! Will definitely be back and open a PO Box.

I was supposed to have received a package on saturday May 30th at 246pm. I have the the mailman on…read morecamera scanning something next to my car and not in front of the mailbox like he said. AND, Just because he scanned a package does not mean he ACTUALLY put the package in the mailbox. I needed that package for eye surgery. And the post office told me, Oh well, there is nothing they could do because the mailman scanned the package. and the mailman said he scanned the package but didnt say he put it in the box.

Customer service. Had an appointment to get passports for my wife myself and my 3 children the…read morewoman helping us was too busy looking at paperwork to help most of the time. After she took our photos we were standing at the counter when she told me "take your children over there I have no room " all though there's a 4' deep countertop separating us. My 13 year old daughter wanted to stay with my wife because she is a very Inquisitive young lady the woman behind the counter insisted multiple times for her to back away from the countertop for some unknown reason. Just rude

This review is about several experiences at this location. It is always difficult to deal with the…read morethe store. every time there has been difficulty, it is with the location owner herself If a box has any damage she will not take it or want to charge you to tape it or sell you a new box. I have been dealing with the Pasadena store and they are so much easier to deal with it is worth a little extra drive for the ease of dealing.

A nice UPS store. Independently owned and a local business. We had something expensive delivered…read morehere and it was kept safely and we picked it up with no issues. Nice service and location too!

There was a package left by the mailbox on the ground!! It's…read morea busy time of year however my son paid a lot of $$ to mail us presents.

I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in…read more Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.

Always very helpful, polite and friendly. They do a wonderful job. I send packages at the…read moreholidays to relatives out of state and have never experienced problems.

This post office is small and has limited parking...but the postal staff that work there are…read moreprofessional, patient, friendly and willing to help. There is parking in the back with access to a stairwell that leads to the front, but it is not identified with signage.