I was supposed to have received a package on saturday May 30th at 246pm. I have the the mailman on…read morecamera scanning something next to my car and not in front of the mailbox like he said. AND, Just because he scanned a package does not mean he ACTUALLY put the package in the mailbox. I needed that package for eye surgery. And the post office told me, Oh well, there is nothing they could do because the mailman scanned the package. and the mailman said he scanned the package but didnt say he put it in the box.

If I could give this post office zero stars I would. On Black Friday, we ordered AirPods from…read moreAmazon. Amazon handed the package off to USPS who was in possession of the package from the very beginning, with this post office handling it for days. When I went to our mailbox to grab our package I noticed instantly that it was light as air - literally - the box was completely empty. Somebody within the post office opened the package, stole the AirPods, and taped it shut again with clear packaging tape. This type of theft is a known issue with this particular post office. Two years ago, I dropped off a hefty disability paperwork packet for our daughter - her social security number on every page. The packet never left the post office despite me paying for it to be mailed certified. We have also received greetings cards that have been opened - I'm sure somebody was hoping to find cash or a gift card. The postmaster general could care less and the manager at the post office claims that she is incapable of stopping this type of criminal behavior. People in our community have had checks washed and rewritten and far more valuable items stolen. It's a shame because I'm sure that there are a handful of good, upstanding employees who work there, however, many others are criminals committing a federal crime with their mail tampering and theft.

Terrible experience here every single time. The hours of operation are posted but they make it up…read moreas they go. There's no courtesy or kindness from the employees and they are very quick to dismiss you. The sad part is... this review won't even matter, nothing will ever change here.

I love the staff at this location! They are all so friendly, informative, and efficient! I am never…read moredisappointed in their service. I just hope they will carry more stamps of famous Black leaders and more variety of LOVE stamps

Great staff. Friendly and efficient. I mostly just use the…read moreshredding service which is safe and secure.

I always have a good experience at this location. The staff are quick and friendly and make sending…read morepackages a breeze. I've never waited longer than 5 min, even at Christmas time!

This post office has the most egregious service I've ever experienced. On top of mail being dropped…read moreinto the wrong mailbox semi-regularly and parking in front of driveways, blocking entry/exit; the delivery service is mediocre. Driver knocks lightly, waits 30 seconds, then sticks a notice inside the *locked* mailbox (where the package could've went) instead of the door. Said notice had no additional information filled out aside from just my name and date of "attempted" delivery. Attempted delivery was 3 days after the expected.

The mail delivery is poor or unreliable at best! placed a card out for the mailman to go out of…read morestate, 2 days later it was postmarked and delivered to me!! many times I receive the wrong mail. putting your mail on hold is also not dependable. Not sure if employees are stupid or lazy

There was a package left by the mailbox on the ground!! It's…read morea busy time of year however my son paid a lot of $$ to mail us presents.

I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in…read more Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.

Lovely .... Shannon was there I loved the changes to the…read morelobby more open and organized .... Outer lobby fully stocked with forms ..... a much more friendlier face than before.

12.23.22 Stopped by…read moreto drop off a card in the mail as I figured it might get to the recipient sooner if it was onsite at the post office instead of from home. I was at Arundel Mills mall and was glad to see it was only a mile away. Super convenient. They have rental PO boxes and a UPS drop box out front.

Self service kiosk machine works but they locked the package dropoff and theres not even a handle…read more Whats the use of "24" hour listing but they lock the dropoff on holidays.

This usps sucks. The parking is outrageous. You pretty much have to wait for a space. Inside has…read morevery long lines. Even in the middle the day on a weekday. They only have two people working and if it's like this on a Monday. Imagine the weekend. They need more than two people servicing if this is a norm. I had to literally get out of line and go to another usps office. From other reviews it's always like this. I will be driving out my way to another postal service to handle my business.

This review is about several experiences at this location. It is always difficult to deal with the…read morethe store. every time there has been difficulty, it is with the location owner herself If a box has any damage she will not take it or want to charge you to tape it or sell you a new box. I have been dealing with the Pasadena store and they are so much easier to deal with it is worth a little extra drive for the ease of dealing.

A nice UPS store. Independently owned and a local business. We had something expensive delivered…read morehere and it was kept safely and we picked it up with no issues. Nice service and location too!