This is the post office location that I utilize most often as it is close to my work. This post…read moreoffice always has way less traffic and the employees are super friendly. I say that because I have been to some other post office locations with miserable employees! But I highly recommend this place as they are super helpful and imformative and always look out for you by offering the most efficient and cost effective ways to ship. Today I went in for a book of stamps and was in and out within two minutes. Thanks for the great service!

So clean and nice- they will tape your box/envelope for free. I have legitimately never been in a…read morepost office that does that. I didn't need the service, but noticed other customers received it. Super nice employees, Nick was cool! Will definitely be back and open a PO Box.

Self service kiosk machine works but they locked the package dropoff. Whats the use of "24" hour…read morelisting but they lock the dropoff on holidays and weekends.

If you don't want to do your job, that's not the customer's problem…read more I've been coming to this post office regularly and have never felt the need to leave a review before, but today's experience was unacceptable. I came in for a simple transaction and said hello when I walked in. Instead of being greeted professionally, the employee looked at me with a blank, lifeless expression, as if I didn't exist, and simply told me to wait, even though there was no one else there. She gave me a condescending attitude and made me feel as though I didn't know what I was doing. When it was finally my turn, she seemed more interested in avoiding the transaction than helping me and told me I could just use the kiosk instead. Customer service requires basic respect and professionalism, and unfortunately I experienced neither today. Customers should not be made to feel unwelcome or disrespected for simply asking for assistance. Very disappointing experience. I think her name was Tanisha I barely remember

Stop stealing packages!…read more I run a small business and used to drop off my shipments at the Crofton USPS because creating labels at home made it convenient. Unfortunately, I've experienced issues with this location twice, where I believe my shipments were stolen. Without a scan, the items aren't in the system, and I've had to deal with disappointed customers who never received their packages. I spoke with the supervisor, who suggested that packages sometimes just aren't scanned but will still be delivered. However, my experience proved otherwise. I typically drop off 10-12 items at a time, so it's puzzling and frustrating how just one item could be missed if they're altogether. I can't afford to lose inventory and resend items. Due to this repetitive issue, I've resorted to having my home post office, in another city, pick up my packages to ensure every item is scanned. Be warned: dropping off packages here without verifying they've been scanned is risky. I wouldn't recommend it if you value reliability and proper tracking.

Reggie at the counter is always helpful and pleasant. I know there may be issues at some Post…read moreOffices, however, Reggie and the other man with the accent and the lady(she wears a scarf) have proven to be exemplary employees with great customer service.

Its a post office what can you say.. I went in on the last shipping day to get presents home for…read moreChristmas so of course the lines were out of the door.. The postal workers did all they could to help people and to keep the lines moving.. Not really their fault that people came to the post office completely unprepared to ship their items!! The fact that i was in and out in under an hour on one of the busiest shipping days of the year I cant complain.. maybe that will change if I go back on a day thats not so busy..

PLEASE FIX the pkg. deposit silver spin wheel bin NOW!…read more This has been broken over 1 year and won't accept pkgs. ARGGGHHHH!!!!! Formica is ripped off all counters. Broken pens and strings on counters. Staff say they put trash in blue recycle bins! You need to offer both recycle and trash cans inside & outside facility. Facility looks war torn and ravaged. Tax dollars are dedicated for this. SAD. ......

I went in to complete a passport for my child who is under age, and although the website says…read morewalk-ins are welcome, they are NOT on Saturdays. A Middle Aged + woman with short grayish hair was not only unhelpful with information on when I could come back, but was downright rude and unprofessional. This is one of many times I've encountered her and have had her be rude to me and other people as well. Unfortunately this is the only location in the area that can accommodate me, otherwise I'd go somewhere else. Avoid at all costs!

Joanne was sooo helpful. We came in as a family to get passports. She was very patient, helpful,…read moreand provided great customer service. Thank you Joanne!!!

I was supposed to have received a package on saturday May 30th at 246pm. I have the the mailman on…read morecamera scanning something next to my car and not in front of the mailbox like he said. AND, Just because he scanned a package does not mean he ACTUALLY put the package in the mailbox. I needed that package for eye surgery. And the post office told me, Oh well, there is nothing they could do because the mailman scanned the package. and the mailman said he scanned the package but didnt say he put it in the box.

If I could give this post office zero stars I would. On Black Friday, we ordered AirPods from…read moreAmazon. Amazon handed the package off to USPS who was in possession of the package from the very beginning, with this post office handling it for days. When I went to our mailbox to grab our package I noticed instantly that it was light as air - literally - the box was completely empty. Somebody within the post office opened the package, stole the AirPods, and taped it shut again with clear packaging tape. This type of theft is a known issue with this particular post office. Two years ago, I dropped off a hefty disability paperwork packet for our daughter - her social security number on every page. The packet never left the post office despite me paying for it to be mailed certified. We have also received greetings cards that have been opened - I'm sure somebody was hoping to find cash or a gift card. The postmaster general could care less and the manager at the post office claims that she is incapable of stopping this type of criminal behavior. People in our community have had checks washed and rewritten and far more valuable items stolen. It's a shame because I'm sure that there are a handful of good, upstanding employees who work there, however, many others are criminals committing a federal crime with their mail tampering and theft.

Terrible with contact ! And screw up our mail !!! And when u call them u can't even get an answer…read more ! Are there really people inside working ????

This is NOT a post office store. This is a USPS HUB. Do NOT go there to get stamps or send off…read morepackages!