Packages consistently not delivered/lost. Constant claims to find packages. In person service is…read moreslow and apathetic. I wish I could recommend a different carrier to places I order from.

There are 2 phone numbers on the website, but apparently, they don't care to answer either of them…read more Called the 800 number and was given the run around also. Pathetic! Mail is constantly missing or delivered to someone else. They know people are fed up with the lousy service provided by the Conroe post office and if they answered the phone, they would get an ear full! This post office is a joke!

Someone at the Post Office is stealing my mail. Items I ship are tracked at the Post Office then no…read morefurther tracking and never found (5 times this happened in the last 8 months). For items to be delivered there is tracking that shows delivered and I did not receive them (2 times in the last 8 months). My items are entered into the tracking system then disappear.

Ordered from Amazon on 5/30. Was suppose to arrive on 4/1. Received a message regarding my…read morepackage. On 4/1 at 4/41 am my package was transferred to another carrier for delivery in Willis. 5pm PACKAGE Delayed in transit?????? I live in Willis! Second time this has happened! How the heck does this continue to happen? Thank goodness I ordered thru Amazon, if my package does not arrive by Thursday I get a refund. My two packages that have been lost, the common denominator is Willis!

I left an online message to inquire about my mailbox key. I was surprised I even got a response…read moreback! Calling the post office left the ringer on with no response. I spoke to the customer service named Erin. She was helpful and informative and is the perfect example of excellent customer service! Did you know if you lose your mailbox key, you need to pay $50 to get a new mailbox lock and not only your mailbox key. Your request will be delayed if you go to the post office not affiliated with your zip code. You need to show proper documentation to be approved.

This branch is top notch in my book. Always have enough…read morestaff to make your visit pleasant. Everyone is respectfull and go out of there way to help you. Best USPS of in the area with out a doubt.

The Woodlands post office changed out our old mailboxes without giving any type of notice to us…read more Only discovered this when I went to pick up my mail. It has been over a week since I checked to see if there is any change. Nope. When I called no one bothered to answer the phone. Don't know if they are holding our mail there, or when the issue may be resolved. Guess I will have to make a trip there to find out. Another trip so I can wait in line in order to hear "We don't know when the issue will be resolved." one star Barbara A

Ok for a government institute. They don't lock the parcel deposit box inside on Sundays which is…read morenice. PO Lock boxes available as well.

I visited after leaving a branch located on Walters Rd. This location was much cleaner and all the…read moreequipment worked.

Long lines always there- but Sometimes move quickly…read moredepending on who is working--if fast moving, we stay- goes fast!! If slow moving, it moves at snail's pace, so we just leave and come back another day! Take your chances with time, when you enter here.

Incredible service! Very friendly and helpful! They can do anything you need in regard to shipping…read moreand many more things! Highly recommended

Great service. Very friendly and knowledgeable staff! I don't ship often and Will took care of…read moreeverything for me. Was in and out within a few minutes.

The customer service at Frazier and the 336 Loop is terrible. The staff is rude. FedEx is much…read morebetter and their staff is well trained in customer service.

Jessica was just completely awesome & went way above & beyond to help me. Thank you so much!read more

I only go to the shipping store because it is convenient for me. No matter where you go to ship…read morethings it just seems crazy expensive no matter where you go. I don't know why shipping has to be so crazy expensive. The service I always receive is top notch. The women that work at this location are always very helpful. It's just shipping is expensive. Even going to your local USPS shipping there is expensive as well.

The prices are a joke. USPS was 1/4 of the price. They wanted to charge me $50 for a $13 package…read more Don't go here unless you want to be robbed.