I visited after leaving a branch located on Walters Rd. This location was much cleaner and all the…read moreequipment worked.

the postman consistently either gives the key to the parcel locker to the wrong box or leaves the…read morekey in the box and therefore there is no notice that there is a package in the locker and it 's there for anyone to take. There is a woman named Sharon who works at the Panther Creek location who is loud, rude, unprofessional and needs to be talked to about the way she speaks to customers. She is belligerent, degrading and a bully.

Ok for a government institute. They don't lock the parcel deposit box inside on Sundays which is…read morenice. PO Lock boxes available as well.

Inefficiency at its best!…read more The Christmas Season, with a line outside the door, yet only TWO walk up clerks. THEN ONLY ONE CKERK/WINDOW!!!! I'm not certain how long it will take to get to the head of the line, but it won't be any time soon. And, they are trying to do passports also. That takes an inordinate amount of time with people filling out paperwork with the clerk, language differences, and pictures being taken. Then the unbelievable: One window closes and the clerk tells the clerk next to him, "I need help closing out". The one clerk left goes to help and there are NO clerks working! New management is needed.

This United States Postal Service location was efficient, and I was helped promptly. I was able to…read moreship my package quickly with no issues.

The difference it makes being greeted with a smile and helpful demeanor is real. I'm sure folks…read morecome in here with bad attitudes sometimes & so the postal staff feel like they have to be on guard. Doesn't excuse the lack of customer service at this location and very clear "what do you want?" look I encountered here today. Tried to submit for a new key and the staff at the counter was not the least bit helpful.

If the goal of this post office is to keep customers guessing where their mail is, they're…read moreabsolutely crushing it. Packages are routinely marked "delivered" when they are very much not delivered. Sometimes they appear the next day like a magic trick, and sometimes they vanish into the void entirely. Tracking updates feel more like suggestions than facts. When you're waiting on something important, the constant confusion gets old fast. Overall, it's been a frustratingly unreliable experience. One star for consistency--just unfortunately not the good kind.

Tomball USPS is the absolute worst. How hard is it to sort your mail route and succeed in your…read moreday? I also have a package marked "delivered" and it was not in my box when I went to retrieve it. I called as a courtesy and was placed on hold for 20 minutes. USPS reps applied for the job, went to the interview, accepted the job, and started working. The customer does not owe you anything, you get paid to do your job. Maybe it's not their fault, management should be held accountable for the poor service. I say place an ad and look for a manager that appreciates their job.

I come here to ship my Poshmark and other sales. I probably get Nate almost every time. He is…read morealways there. He is straight to the point and quick. I thank him for guiding us and getting us in and out as this place can get chaotic.

Quick service even though there was a long line. Great customer service from the two ladies at the…read morefront!

This lady was rude to me when I was asking for Information I was asking her nicely and she just…read moredecided to yell at me point her finger at me and proceeded to tell me Like if I didn't understand what does "we don't have any left" and we waited in line and this young man helped us.

Packages consistently not delivered/lost. Constant claims to find packages. In person service is…read moreslow and apathetic. I wish I could recommend a different carrier to places I order from.

Person at the counter would not put a postmark on the 3 postcards I am sending with the date and…read moreplace. She said there is a machine that would do this. I told her I have sent postcards from this office and recipients tell me there is no postmark. She said that those postal workers were not doing their job. I showed her the usps website through my phone that a hand-stamped postmark can be requested at the post office. She told me that this is only at the discretion of the postal worker. It was not even a busy time as there was no one waiting behind me.

Given how often I'm in this area, the Wesleyan Station has become a convenient USPS to frequent…read more The service can be slow, the lines can be long, but for the most part I am about to send what I need with little to no fuss. It's not perfect, but I can't think of too many post offices that are. The best things? Parking is abundant, the crowds aren't really here in full force (even during closing time), and it seems low-key most of the time. I am able to send most packages without much stress and the self service machine is usually working quite well. I haven't owned a PO Box here, but I don't intend to either. The not-so-fun things? The staff is painfully slow sometimes. Even though there's no line, the wait can be a little bit of a deterrent when the counter ladies are taking their time with each customer. It's likely the customers, but they always seem to run out of pens for filling out forms, so bring your own. The place also smells a bit like mildew, but I've noticed this is common with most post offices throughout the city. If I can get here, send a package / certified letter, and leave in 5 minutes or less, I consider that a thumbs up. It hasn't always been the case, but for the most part, this is a likely scenario for most of my visits.

I have recently had to go to this post office very frequently over the last few weeks. Each and…read moreevery visit I made the staff helping me were friendly, polite and helpful. All my questions were answered and no one rushed me. It was really a very nice experience! Regardless of any past grievances anyone may have, the current group working customer service are doing an outstanding job. I am delighted to have this post office close to my house and these personable and kind people helping me every time I go.

I've lived in this zip code over 20 years and I can assure you, it's most definitely worth the…read moredrive to another location if you have anything important to transact with the USPS. The "postmaster" or whoever manages this location clearly stopped caring many years ago, and most employees know there is zero accountability for their work. Change of address, stack of Christmas cards to mail, important package - all worth the trip to another location. Unexplained delays, misdelivered mail, lost items, and no response to inquiries are all normal operations here.

Friendliest USPS staff I've ever encountered. Even when one person is working and the line is long,…read morethat person is always friendly, patient, and kind.

This was probably the most pleasant experience I've had at a USPS location. There was only one…read moreperson in line ahead of me, and the lady at the front desk was super nice and helpful.