The lobby used to be open after hours and early in the morning. The last two times I've been there,…read morethe door has been locked while other businesses in the mall were still open. Unsure why they changed this, but if you don't get in there before 6pm, you're SOL. Tried the next closest one and the package bin was jammed. Thanks.

Horrible place rude desk agents...rude management... trying to do a verification of change of…read moreaddress ...and if they can be any more inefficient. They are ..it was like the twilight zone..these two women on the front desk... ignorant and stupid...it's these two I don't recommend this location for anything.but closure...

All I can say is this location is busy. On some days it hit or miss when you have to stand in long…read morelines. Sometimes I think they don't understand that their busy times is during people's lunch breaks and right after work gets out (around 4-5pm) in the area, that the lines are long and need more window help. So the best times are the mornings, or after 1pm to visit. I have no complaints about the staff, only that I feel sorry for them when people come up to the window and don't have their packages done properly, or understand how to packages boxes. And this makes the people in line, frustrated. I understand that sometimes there's a language barrier but maybe they should post directions in multi-languages.

Very disappointed with this location. Dropped priority packages off yesterday 12/14/19. As of today…read more12/15/19 they have yet to be scanned. These are priority packages which means they should have been scanned so people can track them. I went to the location today. They have no idea why they weren't scanned or even where they are. So my advice, make them scan package right in front of you and get a receipt if you go to this location. The staff member that was helping also could have cared less and seemed annoyed and bothered that I had questions about priority packages I paid for and they lost. Very disappointed!!

The Melvindale Post Office has a very large parking lot. It is easy in and easy out even during…read morebusy times because of the road it is on. Use caution, as usual. This Post Office is not open all the time and there is no access to the lobby when it is closed. Keep an eye for the time if you want desk service or any special work. What makes this Post Office unique is a drive-through window - however, according local residents the drive-through window has never actually been in operation. There are two mailboxes outside the building in the back. Both the fact that the drive-through window is not in use, though certainly a cool feature not seen every day, and that the mailboxes are at the back of the building and made for cars this Post Office gets a '3'. The folks that work here are the best!

Usually not busy so it is a good place to go but call ahead because lately, it has been closed for…read moresome reason.

Big central post office, but the shop part is nice and personable. Well lit, well stocked, I liked…read morethe friendly staff and selection of stamps. The walk up to the post office was slippery and dangerous (freezing rain), but that part of the sidewalk wasn't USPS property. Easy walk from the Cambria hotel, next to the Wayne County Community College.

Dwight is a miracle! Always willing to help and go the extra mile. I also love this location's…read moreextra hours

I went in today to try an pick up my package to be told the address had to match my id which…read moredoesn't make an sense if my picture matches the face what's the difference the she was very rude in conversing with me terrible the mail carrier didn't leave anything at my door and I waited all day so they will lie and say that they came

First of all who delivers mail at 8pm on Saturday! These delivery times are ridiculous.... the post…read morelady doesn't even put my packages on the porch properly and doesn't knock! This is the second time I've had to leave y'all a bad review. It's getting out of hand!

This post office is so quick and so in order i love it!! They are always so accomidating and so…read morewilling to offer a helping hand! I just found my new favorite post office!

Last week, there were 2 days when I didn't get any mail, even though the email I receive daily said…read moreI would be receiving. I tried calling 2 numbers today to speak to someone about this. At the Ford Road office, I was transferred to an "operator" and then cut off. I have NEVER known the post office to "not deliver" mail.

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

Good employees,,,always prompt and quick,,,thank you for helping me.Sharon and April always willing…read moreto help you.

I went to get a document notarized for my business the rep Andrew was great along with the other…read moreyoung lady but the managers energy was terrible, she did not greet she was very very unfriendly, definitely will not be back again. Everyone has something going on and it's essential to remember that especially being a manager at a business, it was the day of system outages, she needs to perhaps take some retraining courses on behavior, etc. Again the other two employees were great! I would dislike working with her tbh!

OMG why am I in line to DROP PACKAGES OFF for over 20 mins!!!!?? these people r unreal.read more

you can't talk to anyone on the phone. if you don't have a tracking # forge any type of service.read more

The employee was polite. The line moved fairly quickly. But I was shocked that they're not…read moreenforcing mask wearing by the workers, only customers. WTH?! And she needed to open her window to get the packages from customers. She had her new looking masking next to her as I saw her handle it while she helped a customer. I thought she was selling masks at first because she was holding it as she helped the first woman. But she never put it on. She helped about 8 customers while I repacked and labeled my parcel.

The employees here are the best. Bright and cheery even on a rainy day. Hours are a little tight…read morebut serviceable for business. It is also a historic Post Office which retains much of its charm from 1937 which is the year it was built. All services are available here. I enjoy the official charm and the workers here are kind and accurate in their dealings. It is in a perfect location with plenty of room for loading or unloading in the parking lot. There is a driveup mailbox too!