Missing mail, not delivered from consumer power for Septembet, 2025…read more Check from KRW Lawer's missing. Mail delivered to my home 22516 Ivanhoe Ln. Southfied Mich. in error. I returned it wrong address 4 different times.

what a joke this place is. The staff is entirely unhelpful, has a lazy attitude, and I believe is…read morethe reason that the Postal Service is doomed for closure.

The no-account Queen Bee who runs this one requires masks. In upscale Farmington Hills and West…read moreBloomfield, they no longer have this requirement. They run their own little Fifedom. There also aren't enough folks staffing the windows, and my mailperson who delivers to the 12 mile/Inkster area, frequently screws up. She looks only at the number, not the street! Laziness.

I like this post office because it is located in Southfield, so it has that "Southfield effect."…read moreYou know, it's 10 minutes from my home, 20 minutes from Detroit, 15 minutes from Royal Oak, 12 minutes from Ferndale, and 20 minutes from West Bloomfield. So it is close to anywhere I want to be. But what makes this post office so great in addition to proximity is the extended hours. It is open until 7:00 PM Monday through Friday, so I can get to the post office after work but before it closes. This post office is also open on Saturdays, until 3:00 PM I think. And even when this post office is closed it has a walk-in "Self-Service" area available 24 hours per day, 7 days per week. I would have to say this is an all-around great post office. Way to go, United States Post Office Southfield!

The lady kindly pointed me to the best deal to ship books and save me some money…read more Convenient hours and right near my grandma home so in walking distance

This post office got a lot of slack on yelp and it seems the workers have changed since previous…read morereviews have been left. There's a nice and patient woman who works the counter now. What I did learn was that this post office is a substation of the post office on 11 mile and Greenfield? They cannot do certain things for that reason so just passports, stopping previous tenant from sending mail to your new address, etc. so may be better off headed to a full post office. It's still true that this post office does take lunch break sometimes isn't open.

Best customer service ever! I got home and realized forgot to include my old passport in the…read morepiority package was sending to expedite my passport renewal. I ran in to this branch just before they closed (5:25pm!) and the nice guy who works there retreived the package, opened it up for me and let me put in the old passport. Crisis adverted!! I'm not sure what would've happened if I sent the old passport separately -- I was so grateful that he went the extra mile to help me out. Thank you!!!

If I could give negative stars I would. Every package I have coming in from this location goes…read moremissing. The first time they delivered an opened package with the contents missing (sliced perfectly with a knife). The second one happened yesterday. I got a notification from tracking that my package was picked up from the facility at 7:29 pm...the building closes at 5:30 pm. I did not pick up my package after hours. Someone there is a thief and should not be working for the postal system!

A mail carrier came to my door demanding $8.15 for a package to me without postage. I was not…read moreexpecting a delivery from my mail order pharmacy at that point. I took the package inside and opened it to see what it was, and it was a shipment from 10 days earlier that was identified as lost and replaced 8 days ago. After handing the package back to the mail carrier, he became quite upset that I had opened the package to see what it was and then refused delivery. I know Medicare only covers drugs in this case for a 90-day supply, and I had already got it for this period. I felt very uncomfortable with the level of agitation by the carrier and then tried unsuccessfully 3 times to contact the USPS 12 mile office to voice my concerns on the incident, but they don't answer the office calls, and you are disconnected.

Horribly, inexplicably rude! Just went to drop off a parcel and got screamed by one of the postal…read moreworkers for no good reason - enough to raise my blood pressure. Beware, you could be the next target here of someone having a bad day, or maybe even a regular day, at the office. Customer service must be an alien phrase here. Go here for some full-on masochistic trauma.

Another service horror story. Do they try to hire the rudest people they can find? Thankfully, the…read moreBerkley post office is nearby.

I went on Thursday morning to get stamps, and the post office worker was super nice. She helped me…read morepick out the perfect stamp design for my event. There was no line when I went, but I assume this might be due to the time of day.

West Bloomfield post office if there was a rating below…read moreone, that's exactly what I would give this post office my mail carrier put a couple sensitive documents in another mailbox not belonging to me. I am so upset. I don't know how to correct the situation it had account numbers and Social Security numbers on it now it's in someone else's mailbox who I don't know one of my neighbors. This happens all the time.

I've always been extremely satisfied with the service at this location for the past 15 years I've…read morebeen coming 5+x a week and the only flaw is the box gets full or is full (understandable)! Highly recommend!!!

The Berkley Post Office is my go to! It's a friendly office that is located on the corner of a…read moreresidential street with close public parking! The service is both professional and prompt!!

Very unpleasant employees. I've gotten nothing but attitude from the ladies who work here. Went in…read morewith a letter sized envelope with a photo inside, envelope labeled 4 times with "do not bend." Employee told me it's considered a package... so I handed her the letter to show her it's not. She proceeded to bend it in every angle then tell me I was correct. It's no wonder the place is usually empty... which is why I continue to go here, but I will now start to go out of my way to the Royal Oak USPS.

We called regarding a mail hold. Glen couldn't have been more helpful. Contacted our letter carrier…read moreto bringing our mail back to post office. The absolute best. Pleasant and responsive and helpful!!!

Went in to pick up certified mail that I missed for the company i work for. Had a utility bill the…read moretracking # and a company credit card. I didn't even say a word, they didn't want to help me. It wasn't until a very nice old lady came and helped me out that I was able to receive my certified mail. Way to much unnecessary attitude, i would of provided what she wanted if she just told me instead of giving me attitude.

We went into get stamps and mail a letter and the clerk was delightful and charming. She also…read morementioned that postage was going up on Sunday so maybe we want to buy an additional sheet of stamps. (We actually went there because the reviews were so bad we wanted to see for ourselves. Unfortunately, our wait time was nothing and our interaction with the post officer employee perfectly pleasant.) Would mail a letter from there again.

Horrible employees. I try to stay apolitical, but I'm starting to think there's something behind…read morethis anti-diversity hire movement. If you're too lazy to work, then don't get a job. Don't take it out on customers that just want to mail things through the postal service. If you go to the Ferndale Post Office expecting ANY kind of help from the employees there, you can FORGET IT. I recommend you go to Royal Oak.