Myself and my family needed to apply for passports SUPER FAST. The only available appointments…read morewere at this location. I had heard good things, so we happily went. We had to to go two different times due to the kids schedules. Gabby at the front desk is lovely. She is knowledgeable, patient, kind and professional. I am sure she sees all sorts of things, nothing phases her. She went over all of the documents, made the couple of extra copies we had not brought with us, just overall a great experience. To be fair to anyone coming in mailing a package quickly, we would step to the side so they could be helped. Even doing that, we were in and out of each appointment for two people per appointment including photos in 20 minutes. Couldn't have been smoother or more pleasant.

The mail driver has repeatedly broken my sprinklers by driving multiple feet into my front yard for…read moreno reason. No one from the post office or usps customer help will call me back. Wish I knew the name of this dumb driver because after sprinkler 4 it's pretty intentional.

Beverly is absolutely wonderful . I love their 5 star service. The one in west Williams street in…read moreapex and wren street is also good. Do not go to the USPS on academy street . Worst customer service

Ten people in line and everyone was helped in under 5 min…read more Manager came out to take drop offs. Super small, but everyone gave everyone the space needed not to be crowded. Would drop off here again.

"Packaged delivered to parcel locker" but no key. This is becoming a recurrent issue. The mail…read morecarrier(s) are inept or they just don't care. Mis-delivered and other issues like not putting the parcel key in the correct mailbox has been an ongoing issue. The former PO manager actually gave me her personal contact information to track down mail items that went rogue. The USPS keeps raising prices while the quality and service continues to nose dive.

Solid location. Clean and efficient…read more Dropped off some packages. Was helped when one package had bar codes that needed to be removed. Openly friendly.

Very nice store. Fully staffed efficient operation. Notary services available. Good parking.read more

This is a fine place. If you are just dropping off an Amazon package but get a receipt! This is not…read morea good place to get a mailbox, or to ship a package, or to get anything printed you will be overcharged grossly. Additionally, their notification system, and tracking system for your incoming mail for your business is not reliable and for the cost to use this as your business address, many times they cannot find your packages or mail. There are a lot of other choices, do yourself a huge favor and pick one of them instead.

Friendly, efficient, and affordable. I'll take the easy-going people here over the post office any…read moreday. I only find the need to use this place maybe once a year at the most, but when I need them I'm REALLY glad they exist.

Great little shipping store with top-notch customer service!…read more Bring the items you want to ship and they will help you decide the best way to get them where they need to be quickly and at the best price, whether it's Fed-Ex, UPS, or USPS Priority Mail. You don't have to waste time printing or handwriting labels...they do it all. Just bring your mailing addresses and they will print the label, pack the box, and send your goodies (or fra-gi-le leg lamps) on their merry way. They will also sell your items on eBay and split (somewhat) the profit with you. You can also find delightful, scented soy candles (smells amazing in this little store), quirky artwork and even golf shirts for sale here. Super convenient, quick and easy!!

I've been working with Jerry and his sons, Kacey and Adam, for almost a year now since I moved to…read morethe area. Signature Postal is a locally owned packing, shipping, and promotional store. I have a PO box here, so I never have to worry about porch pirates when I order something expensive. Jerry and his sons are very friendly and professional. Aside from mailing out all of the packages for my small business, they've made a number of promotional items for me already, spanning from business cards to signs, flyers, and even shirts. SP is a gem of a local business and I recommend them to everyone!

From the owner: Signature Postal, we're here to support you, helping handle the essential tasks so you can focus on…read morewhat you do best. 10% domestic shipping Thru Feb 1st.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

From Five Stars to One Star in 10 Minutes - Unreasonable Refund Policy!…read more I was actually prepared to write a glowing 5-star review after my initial experience here. The Hanna and the other staff were genuinely friendly and very helpful throughout the two days I spent gathering paperwork and setting up my private mailbox service. Today when I signed all the forms and paid $235 for 6 months of service, I was completely satisfied with the customer service. However, within 10 minutes of hanging up the phone, an urgent unforeseen circumstance occurred that required me to cancel my mailbox. I immediately called back to request cancellation and a refund. Hanna told me I needed to wait for their manager, who would be in within 40 minutes. When Joe, the manager, called, I was shocked to learn that their \"no refund\" policy meant they would keep my entire $235 payment - despite my having used the service for exactly 10 minutes. This policy turned what should have been a 5-star experience into complete disappointment. For $235 and 10 minutes of actual service, some level of reasonable accommodation seems fair to expect. The initial customer service was excellent, but management's inflexible approach to immediate cancellations is deeply concerning. **Buyer beware**: Make absolutely certain you won't need your money back before paying. Their no-refund policy applies even to immediate cancellations, regardless of circumstances.

Joe was fantastic helping me find the lowest price to ship meds on time. He was friendly,…read moreattentive, and very knowledgeable. In the future I will be driving here the extra 10 minutes from my local UPS just for the customer service.

We love our library and all of the staff. We live within walking distance, and drop in frequently…read more The staff is always so kind and helpful.

Ms.Gina!!! Yes the Liberian Ms.Gina makes this the BEST library in Wake County Library System!!…read moreSo helpful and friendly!! Our interaction with her was less than 3 minutes but so meaningful! Even with the never ending mask her smile was shining!! Thank you Ms. Gina for answering our question about the Nutcracker and scanning our books! Thank you for being friendly and smiling with your eyes and friendly words and actions! You Are the best!!