A very pleasant gentleman named Randy helped me today. He did everything I asked so quickly I…read morecouldn't believe it was done so fast and I was in and out of the post office with a pleasant word and all my work done! Thank you Randy I appreciate your help and all those at the post office in Apex. Bob B

Honestly, I had no idea what a USPS CPU was until earlier today when I was looking for a location…read morecloser to my digs in Cary that WASN'T the turrrrible location on Wrenn. As it turns out, a CPU is a Contract Postal Unit which carries its own set of requirements, one of which (and perhaps the most important) is that they cannot charge any more than a "regular" USPS location. Onwards: Location: 4 out of 5 About a 7 minute drive from my place. This CPU is located inside the Mobil Gas station (Radha Mart II) at the corner of Davis and Old Jenks. Incidentally, there are some restaurants (Chippy and the coffee place) as well as gas in close proximity in case you want to make an afternoon of it. Free parking dedicated for Mobil station customers awaits! Services offered: 4.5 out of 5 Commensurate with a full service postal office, except for maybe passport services. Notably, they have the counter where you can pick your Priority Mail boxes, envelopes, padded envelopes, etc. for both domestic and international mailing. Customer Service: 4 out of 5 Instead of being manned by Postal Service employees, the employees of the Mobile gas station are the ones that assist with your mailing needs. There was a newer guy who looked like he had just been hired at the station who was still learning the ropes of processing my padded envelope, so I'll give him a pass. The guy who I suspect is the owner/manager was of humorous and almost prototypical Indian subcontinent descent. Helped me to pick out a smaller padded envelope than I initially thought I might need (thereby saving me money), and when he saw me struggling with putting my item in, he took it from me and proceeded to do it himself, delegating me to more menial tasks like filling out the address form. Ha! This sort of brusque but efficient customer service may be offputting to some, but in a way, if you pretend like you don't know what you're doing, you basically get full service help for free. ;) Value: 5 out of 5 The postal service still offers the most reasonable rates if things aren't entirely time critical. Whereas my product would have cost 7$ via UPS ground to arrive mid week next week, the same product cost 7.05 to be shipped PM to arrive by Monday. Overall: 4 out of 5 I didn't have to wait in line, the guy was friendly and helpful, and I was in and out in about 3 minutes after I figured out where the supplies were (look to your left when you enter the store). Also - pickup for mail and packages occurs between 5:30 and 5:45 which isn't that bad.

we went to renew my kids passport without any appointment they allowed us inside and as we are…read moreready with the necessary documentation ....process done quickly and excellent service .

had to give a star in order to post my rating but my actual rating would be no stars!!! Apex post…read moreoffice staff can't be bothered to go the extra mile for the customer who by the way our tax payer dollars pay your salaries. I would rather drive 30 miles out of my way than to have to encounter the apex staff. If you need a pen, a marker, a piece of tape to make a correction you better keep supplies in your vehicle because again they can't be bothered even when what you need is right there in front of them. Supplies that our tax payer dollars also pay for. Customer service and kindness go a long way. Part of that staff needs to be released from their positions and hire someone who appreciates their job.

I needed a local post office and looked up this one in Fuquay-Varina. Google reviews were horrible…read moredetailing lost packages, long lines and unfriendly services but I experienced nothing of the sort when I visited USPS today. First of all it is right off of a main road and not too far from the brand new library. The parking lot is huge and I was one of three cars there on a mid-Saturday morning. When I walked inside there were three registers open each staffed with a USPS employee. There was absolutely no line. I talked to the employee and shipped my package very similarly to my past experiences with USPS. The woman I worked with was friendly and knowledgeable. All positive experiences. In the past mail from this post office had been misplaced in my apartment complex-mail was being delivered to the incorrect mailboxes however things have greatly improved over the past three months. It seems that they are improving their operations.

The mail driver has repeatedly broken my sprinklers by driving multiple feet into my front yard for…read moreno reason. No one from the post office or usps customer help will call me back. Wish I knew the name of this dumb driver because after sprinkler 4 it's pretty intentional.

Incredible staff. Efficient and polite. I'm surprised of the bad reviews I've been living here…read morefor 5 years and never had an issue while doing personal and Business mailings. Even passport filings are a breeze. Keep Up The good work

It's a very busy post office - don't look for an in and out experience. However, everyone behind…read morethe counter was friendly and helpful - even to the rudest of customers. They took time to explain what was needed if you made an error, allowed people to correct it right there without having to get back in line, and ensured all information was provided for a thorough experience. Did you know? If you have a box that says wine or vino on it they can't take it!? You have to mark out anything related to and then they can. Never knew! Or if you are shipping books, you can have a certain type of discount applied to your shipping cost!

Myself and my family needed to apply for passports SUPER FAST. The only available appointments…read morewere at this location. I had heard good things, so we happily went. We had to to go two different times due to the kids schedules. Gabby at the front desk is lovely. She is knowledgeable, patient, kind and professional. I am sure she sees all sorts of things, nothing phases her. She went over all of the documents, made the couple of extra copies we had not brought with us, just overall a great experience. To be fair to anyone coming in mailing a package quickly, we would step to the side so they could be helped. Even doing that, we were in and out of each appointment for two people per appointment including photos in 20 minutes. Couldn't have been smoother or more pleasant.

The mail driver has repeatedly broken my sprinklers by driving multiple feet into my front yard for…read moreno reason. No one from the post office or usps customer help will call me back. Wish I knew the name of this dumb driver because after sprinkler 4 it's pretty intentional.

Amazing customer service from Adrian!…read more No wait during a Friday lunch hour. Super helpful staff. I will be using this location for all my USPS shipping needs!

The wait time has really improved here. I popped in during…read morea late lunch and there wasn't a line. I completed an important certified mailing. The service is always great. The staff are always helpful and ready to assist customers. I am appreciative of kind postal workers because I can't say the same about the location closer to my home in Raleigh. Although this is downtown Cary this location is still very convenient to parks and restaurants I frequent.

Every time I come to this location, there is one worker that is so rude. It makes the experience…read moreextremely uncomfortable and unpleasant. She's always in a bad mood and talks to people like they are stupid and as if she is incredibly annoyed with them. Really hope things change because I will continuously avoid using this location because of this one individual.

For 5 years, I have been coming to this Post Office. These are the BEST, friendliest, most…read morecompetent, timely, smart, experienced Postal workers that I've ever met! Seriously, I have brought a hundred packages here; some well wrapped, some wrapped not so great. Without a word, they have corrected my mistakes, waited patiently for me, repacked, rewrote package labels, and other services that are too vast to mention. I will drive 20 miles out of the way to come here so that I don't have to deal with the nitwits at the Post Office inside the Eagle Station on Glenwood Ave!

"Packaged delivered to parcel locker" but no key. This is becoming a recurrent issue. The mail…read morecarrier(s) are inept or they just don't care. Mis-delivered and other issues like not putting the parcel key in the correct mailbox has been an ongoing issue. The former PO manager actually gave me her personal contact information to track down mail items that went rogue. The USPS keeps raising prices while the quality and service continues to nose dive.

Solid location. Clean and efficient…read more Dropped off some packages. Was helped when one package had bar codes that needed to be removed. Openly friendly.

Always a problem when I come here. First time, they didnt print shipping labels, no PDF only QR…read morecodes which sucks. Had to walk back, only one who doesnt print for the customer. Second time im here, they were randomly closed on a Tuesday. Nobody was here, and no sign was posted cause nobody was in the store. Its not even a holiday its March 3rd? Where is the workers?? Edit: Nobody was at the USPS until 11:18, 2 hours after opening. Their hours are very inconsistent. Call 919-856-1949 before going here to double check since its their local number. I recommend choosing another USPS if you need to drop something off.

I'd been driving around with a package to mail for weeks so decided today was the day to get to a…read morepost office. I happened to be at the art museum so this office on Beryl Road was the closest to there. There are just a few parking spaces in front of the building. A sign says there are additional spaces in the back of the building though. It wasn't busy when I was there so I got quick and friendly service. If I am in the area again I would return to this post office.