I needed a local post office and looked up this one in Fuquay-Varina. Google reviews were horrible…read moredetailing lost packages, long lines and unfriendly services but I experienced nothing of the sort when I visited USPS today. First of all it is right off of a main road and not too far from the brand new library. The parking lot is huge and I was one of three cars there on a mid-Saturday morning. When I walked inside there were three registers open each staffed with a USPS employee. There was absolutely no line. I talked to the employee and shipped my package very similarly to my past experiences with USPS. The woman I worked with was friendly and knowledgeable. All positive experiences. In the past mail from this post office had been misplaced in my apartment complex-mail was being delivered to the incorrect mailboxes however things have greatly improved over the past three months. It seems that they are improving their operations.

The mail driver has repeatedly broken my sprinklers by driving multiple feet into my front yard for…read moreno reason. No one from the post office or usps customer help will call me back. Wish I knew the name of this dumb driver because after sprinkler 4 it's pretty intentional.

"Packaged delivered to parcel locker" but no key. This is becoming a recurrent issue. The mail…read morecarrier(s) are inept or they just don't care. Mis-delivered and other issues like not putting the parcel key in the correct mailbox has been an ongoing issue. The former PO manager actually gave me her personal contact information to track down mail items that went rogue. The USPS keeps raising prices while the quality and service continues to nose dive.

Solid location. Clean and efficient…read more Dropped off some packages. Was helped when one package had bar codes that needed to be removed. Openly friendly.

A very pleasant gentleman named Randy helped me today. He did everything I asked so quickly I…read morecouldn't believe it was done so fast and I was in and out of the post office with a pleasant word and all my work done! Thank you Randy I appreciate your help and all those at the post office in Apex. Bob B

Honestly, I had no idea what a USPS CPU was until earlier today when I was looking for a location…read morecloser to my digs in Cary that WASN'T the turrrrible location on Wrenn. As it turns out, a CPU is a Contract Postal Unit which carries its own set of requirements, one of which (and perhaps the most important) is that they cannot charge any more than a "regular" USPS location. Onwards: Location: 4 out of 5 About a 7 minute drive from my place. This CPU is located inside the Mobil Gas station (Radha Mart II) at the corner of Davis and Old Jenks. Incidentally, there are some restaurants (Chippy and the coffee place) as well as gas in close proximity in case you want to make an afternoon of it. Free parking dedicated for Mobil station customers awaits! Services offered: 4.5 out of 5 Commensurate with a full service postal office, except for maybe passport services. Notably, they have the counter where you can pick your Priority Mail boxes, envelopes, padded envelopes, etc. for both domestic and international mailing. Customer Service: 4 out of 5 Instead of being manned by Postal Service employees, the employees of the Mobile gas station are the ones that assist with your mailing needs. There was a newer guy who looked like he had just been hired at the station who was still learning the ropes of processing my padded envelope, so I'll give him a pass. The guy who I suspect is the owner/manager was of humorous and almost prototypical Indian subcontinent descent. Helped me to pick out a smaller padded envelope than I initially thought I might need (thereby saving me money), and when he saw me struggling with putting my item in, he took it from me and proceeded to do it himself, delegating me to more menial tasks like filling out the address form. Ha! This sort of brusque but efficient customer service may be offputting to some, but in a way, if you pretend like you don't know what you're doing, you basically get full service help for free. ;) Value: 5 out of 5 The postal service still offers the most reasonable rates if things aren't entirely time critical. Whereas my product would have cost 7$ via UPS ground to arrive mid week next week, the same product cost 7.05 to be shipped PM to arrive by Monday. Overall: 4 out of 5 I didn't have to wait in line, the guy was friendly and helpful, and I was in and out in about 3 minutes after I figured out where the supplies were (look to your left when you enter the store). Also - pickup for mail and packages occurs between 5:30 and 5:45 which isn't that bad.

Every time I come to this location, there is one worker that is so rude. It makes the experience…read moreextremely uncomfortable and unpleasant. She's always in a bad mood and talks to people like they are stupid and as if she is incredibly annoyed with them. Really hope things change because I will continuously avoid using this location because of this one individual.

For 5 years, I have been coming to this Post Office. These are the BEST, friendliest, most…read morecompetent, timely, smart, experienced Postal workers that I've ever met! Seriously, I have brought a hundred packages here; some well wrapped, some wrapped not so great. Without a word, they have corrected my mistakes, waited patiently for me, repacked, rewrote package labels, and other services that are too vast to mention. I will drive 20 miles out of the way to come here so that I don't have to deal with the nitwits at the Post Office inside the Eagle Station on Glenwood Ave!

Very nice store. Fully staffed efficient operation. Notary services available. Good parking.read more

This is a fine place. If you are just dropping off an Amazon package but get a receipt! This is not…read morea good place to get a mailbox, or to ship a package, or to get anything printed you will be overcharged grossly. Additionally, their notification system, and tracking system for your incoming mail for your business is not reliable and for the cost to use this as your business address, many times they cannot find your packages or mail. There are a lot of other choices, do yourself a huge favor and pick one of them instead.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Beverly is absolutely wonderful . I love their 5 star service. The one in west Williams street in…read moreapex and wren street is also good. Do not go to the USPS on academy street . Worst customer service

Ten people in line and everyone was helped in under 5 min…read more Manager came out to take drop offs. Super small, but everyone gave everyone the space needed not to be crowded. Would drop off here again.

Incredible staff. Efficient and polite. I'm surprised of the bad reviews I've been living here…read morefor 5 years and never had an issue while doing personal and Business mailings. Even passport filings are a breeze. Keep Up The good work

It's a very busy post office - don't look for an in and out experience. However, everyone behind…read morethe counter was friendly and helpful - even to the rudest of customers. They took time to explain what was needed if you made an error, allowed people to correct it right there without having to get back in line, and ensured all information was provided for a thorough experience. Did you know? If you have a box that says wine or vino on it they can't take it!? You have to mark out anything related to and then they can. Never knew! Or if you are shipping books, you can have a certain type of discount applied to your shipping cost!

We love our local mail carriers, and I have been to this Post Office on several occasions for…read morestamps, etc., and have always had a good experience. Everyone has been friendly and helpful. I went today for a passport renewal appointment, and it was one of the most pleasant and efficient experiences that I have ever had with a government agency.

Just went to check my P.O. Box. Word to the wise if you need to mail anything go around closing…read moretime because there is no line! Everyone so nice, parking not a issue and nice and clean