Worst service EVER! Not only do they not know their job, they honestly don't care.
My Valentine's Day card to a friend in Quinlan didn't make it after paying $2.17 for first-class mail. It's now at the Quinlan PO & they are demanding an extra $5.11 to deliver the card, saying Greenville screwed up on the pricing & that it should have been charged as a package. I had to go to the Greenville PO in person because after getting their direct number from the USPS service 1-800 number, they would not answer their phone. The Greenville PO flunky of an employee told me I needed to take up the matter with the Post master in Quinlan & I explained well that pretty much defeated the purpose of using USPS in the first place, if I have to drive to another town to collect my package I had already paid to have delivered. So I asked the FAT F for a refund, he didn't like my choice of words, so I told him this is AMERICA, we have free speech here, as I proceeded to pull out my phone to video this, which he immediately said I could not video in the PO, so I referred him to their poster 7. He then stated he had called the police. So I said fine I'll wait, but he still went in and hid in the back office, so I figured he's all talk and I left. read more