Lovely .... Shannon was there I loved the changes to the…read morelobby more open and organized .... Outer lobby fully stocked with forms ..... a much more friendlier face than before.

12.23.22 Stopped by…read moreto drop off a card in the mail as I figured it might get to the recipient sooner if it was onsite at the post office instead of from home. I was at Arundel Mills mall and was glad to see it was only a mile away. Super convenient. They have rental PO boxes and a UPS drop box out front.

Terrible experience here every single time. The hours of operation are posted but they make it up…read moreas they go. There's no courtesy or kindness from the employees and they are very quick to dismiss you. The sad part is... this review won't even matter, nothing will ever change here.

I love the staff at this location! They are all so friendly, informative, and efficient! I am never…read moredisappointed in their service. I just hope they will carry more stamps of famous Black leaders and more variety of LOVE stamps

This is the post office location that I utilize most often as it is close to my work. This post…read moreoffice always has way less traffic and the employees are super friendly. I say that because I have been to some other post office locations with miserable employees! But I highly recommend this place as they are super helpful and imformative and always look out for you by offering the most efficient and cost effective ways to ship. Today I went in for a book of stamps and was in and out within two minutes. Thanks for the great service!

So clean and nice- they will tape your box/envelope for free. I have legitimately never been in a…read morepost office that does that. I didn't need the service, but noticed other customers received it. Super nice employees, Nick was cool! Will definitely be back and open a PO Box.

If you're thinking about getting your mail sent here, you might as well forget about it. The sheer…read moreunprofessionalism and rudeness of the staff that works here is baffling to say the least. Especially the woman who was working on 5/27 who would rather argue with me than assist me. If for whatever reason you still decide to go here, I'd wish you luck, but you'd probably need more than that.

For over three years customers have complained about the same thing regarding this specific…read morelocation... why hasn't anything changed? The same lady is still there with the same funky attitude. Customer service 0! Who is managing this location???? I will no longer go to this location

I have had a PO Box here for years and they have developed their customer service and I have a…read morewonderful experiences there. Currently they have structural damage, if you have a PO Box, you have to go around the building to the back and ring the doorbell any day after 11 AM to pick up your packages and your mail. PO Box mail is not being rerouted to the Annapolis Junction location. They have no way to even manage our PO Box mail if they did that.

Came with an appointment, waited 45 minutes for a passport photo. Staff unprofessional with rude…read moremanners.

One of the best post offices in the area. Accidentally found it the other day when traffic was…read morebeing too much of a pain to get to another one. Staff is super friendly and cordial; like small town America nice. They also had a good selection of stamps unlike some of the bigger post offices in the area. Pleasant surprise for a place so hidden away behind office parks.

Very very nice and friendly all staff ! The staff was good…read moreat explaining the passport. They took care of my family's work from the beginning to the end with laughter. An old white man and a young black woman employee. It was the best post office I've ever been to.

The worst post office I have ever been to. Zero customer service. Makes you get out of line if your…read moreenvelope isn't sealed. Ridiculous. Will drive further to not have to experience this rude attitude again.

There is only ever one person working the counter causing a constant 7-10 person line and a…read more30minute wait. You can hear people just laughing in the back and not helping. If they staffed a second person they could clear the lines efficiently since some customers require some more time.

These folks have never been anything but friendly and helpful to me. They greet me with a smile…read moreand service is top drawer. They are an integral part of our community if you ask me.

Meh. Avoid if you can. Walked in about 10 minutes after they opened to no line. However, no one…read moreworking at the counter either. When someone finally came out, they made me feel like I inconvenienced them by coming into the post office and making them actually work. I had 5 eBay packages that were ready to go with postage complete; only needed to be scanned. You'd think the person working would be happier that this was going to be a short, easy transaction - nope still got attitude for no reason. I said I needed an email receipt and as I'm holding the electronic pen in my hand to select that option on the screen and type in the email address, she rushed through and just printed out a receipt for me. The only upside to this location is that it is small and not crowded and I didn't have to carry the packages down a long hallway like some post offices. However, I think I can see why people might avoid this one. Luckily I don't live in the area and will most likely never need to go here again.

I have always had a good experience at this post office. The staff members are friendly, willing to…read moreanswer questions and patient. They wats explain mailing options which helps me make the best decisions for my packages. At times the line can be long with 1-2 people helping the customers.

Friday, 8 May 2026, at 10:22 am, I walked into this USPS Elkridge branch and asked for an overnight…read moreservice, saying that my wife just left Elkridge, MD for Atlanta, GA; that she forgot her prescription glasses; that she would return Sunday on the morning of May 10, 2026. Could you deliver her glasses the next day, which is Saturday? The young lady at the desk said, yes, absolutely. So, I paid $35.90 for the next day service. Earlier today, Saturday, 9 May 2026, 10:30 am, I checked the tracking online; I saw "Scheduled for delivery, Saturday, May 2026 by 6:00 pm." It is now 6:23 pm. At the time of writing this review, It says the same thing. "Scheduled for delivery, Saturday, May 2026 by 6:00 pm." (See the screenshot below). My wife leaves Atlanta tomorrow for Elkridge, MD. She would be probably be back home here in Elkridge when the packed addressed to her is delivered. Right now, I'm so upset that I'm fit to be tied. Why, what was the point of USPS charging me $35.90 for a service? The purpose of the next day service is, defeated. The $35.90, down the drain? Who is going to pay for shipping back the glasses? Shouldn't the USPS, at the minimum refund my $35.90, plus pay for returning the package back to Elkridge, Maryland? Anyone have any idea what to do? Update as at Sunday, 10 May 2026 The package is "Processing at destination" (See. the second screenshot.) A package that was promised tobe delivered Saturday, 6:00 pm. It's so unreal. SamuelT