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    United States Post Office

    4.0 (3 reviews)
    Open 8:30 am - 12:00 pm, 1:00 PM - 5:00 PM

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    Rockford Kilburn Station

    Rockford Kilburn Station

    2.3(3 reviews)
    2.4 mi

    Just drove around Rockford in sleet and snow trying to find a Post Office that was open. Left at…read more3:45 for Kilburn in the sleet and snow to find it inexplicably closed. Their window states they are open until 5:00 pm on Saturday. No sign, no explanation. Called, but they were unavailable by phone, just a long beep and a hang up after twelve rings. Completely unprofessional. I've always been supportive of the Post Office, but USPS obviously doesn't give a damn about its customers. It's a week before Christmas and I was counting on Kilburn. After I left there, I drove to Harrison. Closed. Then to Charles St. Closed. I know the downtown station closes at noon so I didn't even try there. Got pack home after 5:00 after risking my life driving my tiny car in truly horrible weather. I don't know what more to say, but UPS here I come!

    Maybe the other postings are suffering from depression because I grew up in the neighborhood and…read morehave always had a good experience at the Kilburn Ave. site. In fact, once I had live birds shipped to me and they called me before 8:00 a.m. and asked if I wanted to pick them up right then. I went over, they guided me to the back and delivered my birds to my car. All the way from New Mexico and it took less than 24 hours! I think if we all wore a smile it would show how much we appreciate these workers who work in a pretty thankless vocation. The customer is not always right. Sometimes we can change the world by the way we think and pass on a positive mental attitude. (That's P.M.A. for future use!)

    United States Post Office - postoffices - Updated July 2026

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