Juliana is the best! She is so kind and upbeat. The nicest Post Office Worker I've ever met…read more My husband and I regularly go to the post office, and sometimes ship out 100+ packages, she has never made us feel like an inconvenience. She has always been extremely helpful. We've had past experiences with post office employees at other locations, who were rude, mishandled our packages, and made comments etc. Juliana makes this Post Office worth going to. Always happy to see her.

I had an extremely disappointing experience at this post office. The customer service was some of…read morethe worst I have encountered. The employee who assisted me, Dorothy P, was rude, dismissive, and acted as though helping customers was an inconvenience. Rather than being courteous and professional, she came across as impatient and unfriendly throughout the entire interaction. I understand that everyone has difficult days, but customers should still be treated with basic respect. This experience left me feeling unwelcome and frustrated. I expect much better service from a public institution, and I hope management addresses the lack of professionalism and customer care displayed during my visit.

Elijah went above and beyond for me today. I needed something printed for work but I asked about a…read moreproject I was thinking of for my husband's birthday. He took the time to go over everything and let me know exactly what I would need to bring in to accomplish the gift. The pricing is fantastic and I'm so excited to get my husband's birthday gift from here!

I've been here several times and have always had very friendly help…read more Cathy went over and above for me 2 days ago

Went in to mail a few stuffed animals to the grandkids. Staff was very friendly and helpful,…read morehowever the charge for a box, some tape, and mailing was almost $50. Shocked by how much the post office will charge just to mail a few stuffed animals. Total weight of the box couldn't have been more than 8 ounces or so. In the future, I will mail with UPS Fed Ex or someone more economical.

Sometimes there is a long line, but I don't come often, everytime I get to the counter though it's…read morelike 2 minutes. I haven't had to do a return, and most I ever misunderstood was that there is tracking on all packages and didn't need certified lol that was young me. Anyway, thank you USPS Cibolo

This post office is wonderful due to the people that work there! Best, most friendly service!read more

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

Absolutely horrible.!! Worst USPS I've been too. The guy…read moreworking at the front desk apparently is named "E" and he is obviously very unhappy there. Has no customer service skills whatsoever. He acts like he doesn't want to help anyone so I don't even why they have him at the front desk. He should honestly be fired for how rude he is to every customer. Literally said something rude/unprofessional to every customer before me and to me.!! This place will fail as long as he's still working there.!! Will never go back and honestly to others reading this, don't waste your time being put through a horrible service like this.!! Never recommend to anyone.!!

Worst customer service I've ever experienced. Jesse was extremely unprofessional, rude, and made…read morethe entire situation frustrating from start to finish. There was no effort to help, no courtesy, and honestly it felt like we were an inconvenience just for being there. Completely unacceptable.

Called about a missing Amazon delivery that USPS was to deliver. Chris expertly found the missing…read morepackage and it will be redelivered tomorrow. Was happy to talk to a HUMAN vs robot so THANK YOU Canyon Lake PO!

They were extremely helpful to me, I was doing something at the post office. I had just never done…read morebefore.

So this UPS store has decided not to take drop offs when you don't need a receipt!…read more I suggest the owner create a dropbox somewhere that people could just leave packages with a label on it ready to go back to the vendor so they don't have to wait in line! The lines in this place are ridiculous. !!!! I understand if you need a receipt or you're coming in and you need a box. Etc.. But people who just want to drop off already labeled and ready to go should not have to wait in their ridiculous lines! I would say you're not doing your Customers good service! People are busy and don't always have time to wait in a line for something they don't need a receipt for shipping an already label tracked item!

Courteous and professional. Despite having internet issues Jathan handled my request to pack and…read moreshipment quickly and efficiently.