Called about a missing Amazon delivery that USPS was to deliver. Chris expertly found the missing…read morepackage and it will be redelivered tomorrow. Was happy to talk to a HUMAN vs robot so THANK YOU Canyon Lake PO!

They were extremely helpful to me, I was doing something at the post office. I had just never done…read morebefore.

How this is a Gov ran post offices shocks me with how little effort the emoloyees give…read moreNo one answers the phone, everyone there is clueless on your problems, and honestly, I just wish I could work there to get that sweet pension and government dime without having to do my job like these employees!

I have recently had 3 packages go missing, tracking says they were delivered however I received no…read morepackages. When I attempt to call the post office no one answers the phone, I have tried to call them 5 times. The neighborhood reside in has missing packages on a weekly basis. Horrible service from this post office.

Juliana is the best! She is so kind and upbeat. The nicest Post Office Worker I've ever met…read more My husband and I regularly go to the post office, and sometimes ship out 100+ packages, she has never made us feel like an inconvenience. She has always been extremely helpful. We've had past experiences with post office employees at other locations, who were rude, mishandled our packages, and made comments etc. Juliana makes this Post Office worth going to. Always happy to see her.

I had an extremely disappointing experience at this post office. The customer service was some of…read morethe worst I have encountered. The employee who assisted me, Dorothy P, was rude, dismissive, and acted as though helping customers was an inconvenience. Rather than being courteous and professional, she came across as impatient and unfriendly throughout the entire interaction. I understand that everyone has difficult days, but customers should still be treated with basic respect. This experience left me feeling unwelcome and frustrated. I expect much better service from a public institution, and I hope management addresses the lack of professionalism and customer care displayed during my visit.

Mail lady that delivers leaves notices for signed delivery in mail box when I'm home. She's to…read morelazy to walk to my front door. Not gated property and my door is within 50 feet of my box. Makes me drive to post office to signed and pickup. Why do I pay for delivery times? Today as usual on Friday she takes my mail home intended only deliver on her way as she has said before, but, after she marks delivered on multiple items then may bring Saturday. Wtf I paid to have it Friday, she scans delivered and doesn't bring to my address!

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

It's OK, but I did change of address and with my signature and ID and he said he take care of it…read morebut no he didn't. Unfortunately, I'm still getting mail back in Michigan. Thank you for such.

They sent my parents marriage certificate to Illinois instead of Mexico and they told me that it…read morewould be sent to my current address. It's been over a year and still no marriage certificate!

We came here for multiple passport appointments. The postal workers were fast and friendly and got…read moreour applications completed before our appointment times were up. My understanding is this is the cheapest way to obtain passports, and was satisfied with their service and availability.

Can't get a human. Horrible delivery service. Package wasn't even attempted to be delivered.read more

I went to mail a small prority mail box and had trouble assembling the box. Only 1 other person…read morethere and done so I asked clerk for help. He was extremely polite and took care of whole process thru the mailing. He explained the tracking making it easy. After making sure I had all needed supplies he wished me a good day. It was fast, efficient, helpful and friendly. I couldn't ask for more I only hope the USPS doesn't get disbanded.

Kind and friendly staff. They work hard and are helpful always, even if when customers rude. It's a…read moregreat small town post office.

I had a disappointing experience at the universal city Post Office. The clerk who initially waited…read moreon me name James was rude and unhelpful when I asked to have my mail certified. Because of his attitude, I chose not to continue the transaction with him and went to another clerk instead. The second clerk which was his supervisor Mr Ken was able to help me without any issues. Customer service should be respectful and professional, and unfortunately that was not the case with the first clerk

Sam the teller was absolutely wonderful he helped me and my daughter with a package that was going…read moreto Nova Scotia Canada he was very patient and thoughtful ,his smile and kindness carried me through the whole day .Thank you Sam and thank you whoever hired this gentleman.The absolute best service post office hands down .