Very busy post office. This one covers a big area of Milton…read more One good thing is they do not close for lunch. They are very busy , but they do seem to get everyone taken care of pretty fast. I had been waiting for mail to be transferred from NC , for some reason it never went through with the transfer info we gave in NC. The girl at the counter took care of it for me. My Mom needed to follow up with someone for mail to be delivered to her front door and I guess only one person does that and they weren't available.. The medical slip was dropped off months ago. And to this date nothing has been done for her.She haa put in a few calls and she is told someone will call back. I guess we will have to go in again to see what can be done to help her out.

Delivered my package to wrong house. We received a package for another home. Drove around looking…read morefor Postal worker. Went to house for misdellvered package to our home and found our package on someone else's porch. Why? We don't work for the post office. Not the first time, nor the third misdelivery.

December 16, 2024 - During business hours today, they do not answer the phone at 850-939-0381. We…read morewere missing two pieces of mail on December 14, 2024 and no mail has been delivered on December 16, 2024 even though all the pieces showed up in the "USPS Informed Delivery" for both days. Joe O'Neil 6283 Calle De Hidalgo Navarre, FL 32566-8927 850-863-2726

Worst post office in the country. The mail carrier keeps driving in my yard ruining my grass, I…read morenicely asked the driver to not do it and it continues to happen. Made an IG complaint and it still happens

They need more people working here in opening hours helping customers. The store itself needs to be…read morecleaned. The trash bin was broken with a tacky handwritten sign. The one lady Priscilla was friendly but firm. She kept directing customers to use the kiosk. The costs for mailing is getting ridiculously high! My service request was a simple return, completed efficiently.

Mail carrier has left outgoing mail in the box at least three times. He seems to think he doesn't…read morehave to stop to get it if we're not receiving any mail that day.

Convenient and full service post office with dependable days open and hours open. The attendants…read morewere helpful and provided several options that saved me money. Plenty of parking and easier to get in and out than any of the beach post offices on 30a.

Service was quick. I was glad to find this place near the coffeeshop I was at in Santa Rosa Beach…read moreto drop off my letters.

The people here are awesome!!!! I sell on eBay and come here a lot…read more The postmaster is super friendly, and has helped me solve a few order mix ups. I got my Gloom back, but never my Maushold! But it's okay, I found another one soon after that whole ordeal. Joe, the lead clerk, is funny as heck and will give it to you straight. He has offered up some valuable resources to me, a nerd who at first admittedly had no idea what he was doing. Andrew is the man, super friendly and definitely has management material written all over him if he's not at that level yet. There are a few other clerks whose names escape me, but this team is solid. Did I mention the mail carriers? The ones who deliver to my apartment gave me their numbers so I can call them if I ever have any issues with the nerdy crap being delivered to me. I'm sure the eBay sellers I purchase from appreciate that... To my tall friend, and I'll get your name again next time - save me a sealed ETB if you ever find 2 of something cool!!!!! Not enough good things to say about this place. Selling on eBay has shown me the other side of customer interactions... it is frustrating when a customer is accusatory when you have your bases covered, but I guess that's human nature? Idk.... No excuses. Just a reminder to whoever reads this to be patient, we all have our own unique lives we're leading. To the PM, good luck with your little one on the way!

I've met some rockstar employees at different USPS locations. I define a rockstar by their…read moreknowledge, patience, understanding and kindness. I judge the level of customer service by how I feel about my interaction with the postal service employees. Unfortunately, this particular location is hampered from being high-performing by at least one employee (caucasian woman) that I interacted with this morning at the front. Her advice regarding how to ship my item was satisfactory (reason for getting 2 stars). However, her general tone felt negative and cynical. I became confused on the timing of the payment for my shipping material, and then she became condescending publicly, which of course made me feel humiliated (even for the brief moment that it occurred). I imagine the local USPS leadership that will read this review will know exactly who I am talking about based on my description of the employee and the interaction (apologies for not getting a name). They will have to weigh the importance of customer service relative to technical skill as it relates to the successful operation of a USPS location. Given that she is likely technically sound, will you just "look away" from the negative behavior?

I'm not sure how a post office gets such bad reviews, it's a post office. It's clean, staffed as…read morewell as can be, they are hiring if you don't understand their staffing problem, they have PO Boxes and they'll mail your stuff. Guess it's what to expect from a post office.

One of the worst post offices I have ever visited. I am glad I don't live here. Totally…read moreunfriendly staff who seem to hate their job. They need a gratitude check as I am sure there are others who would love to take their place. Slow moving lines and the negative vibes in the air will not have me coming back. I'll drive to the next closest post office even if it is further away.

This is a great post office!…read more Hubby's LOVES this post office bc there is never anyone here and he always receives professional speedy service! There are one or two homeless people that hang around outside asking for change sometimes, but they are harmless, just give them some. Life is about giving, without expecting anything in return. recommend.

Twice in a row, packages I needed for work were sent to the wrong place and delayed for multiple…read moredays past the intended delivery date. Use UPS or fedex, stop using USPS. Terrible

NO AIR CONDITION!!!! Just HOT AIR BLOWING!!!…read moreGo somewhere else for fingerprinting because it's EXTREMELY HOT in this store. They do NOT care about the customers or even their employees either.

I went to get fingerprinting done at this facility. The lady there was friendly and I was in and…read moreout within a few minutes.