Absolute horrible!!!!!!!!!! We've been living here for 20 years and this is the worst the customer…read morehave been. What is going on these days with people one girl and two guys and the girl had a horrribleeee not terrible her attitude was absolutely disgusting and the guy took over. It's like you have to fear sending a package!

Happy Good Friday!…read more It saddens me to write this review. I can't believe only two windows were operating on a Friday. Perhaps if the staff would have apologized for the wait it would have made everyone feel valued. I stood in line for 45 minutes to purchase two stamps. Unacceptable! Customer service is a non-factor and it's a SHAME.

I grew up with this post office! It wasn't until the past few years that a postal worker that's…read morecome to know my parents and I finally quit and moved on... the place holds such nostalgia, and it always had a distinct smell -- not a bad one, just a unique one. I've said it in other post office reviews, but I rarely step in there to drop off boxes or other mail -- and at this point I didn't need steps... so 98% of my visits were PO Box checks for the fam. I can count the times that I saw actual crowds, which were usually around holidays or on weekend afternoons. And I appreciate, though the interactions were minimal, that the staff in there were always kind. A lot of people that plan to be in and out tend to park right outside the door... but do it at your own risk, and it's technically not supposed to be a parking space! I saw many get ticketed in the past. And the parking spaces aren't far at all. I will say that since that LA Fitness opened up years ago that the lot is way busier, so you may have to park far haha.

I always forget that this Post Office exists. Maybe because it is back in the cut off of Watkins…read morePark Drive and can't really be seen from the main road. As far as I know it is full service and it is never crowded. I had to go in during this girl Rona and it was virtually empty, which was completely different from others that I passed that many folks waiting in lines outside. Of course masks were required and 6ft lines were but in place in addition to limit on who is allowed in the lobby. I have always been pleased with the staff in this location. I will continue to return of course when remember!

Hours of operation posted on door absolutely DO NOT coincide with how they actually operate…read more Service is super SLOWWWWWWW. Please avoid at ALL cost.

My package has been sitting at this location for almost 30 days now (arrived 19Dec2020) and has not…read moremoved. I am very disappointed with this and need an update soon on what is going on at this facility. This is completely unacceptable regardless of the circumstances this needs to get fixed.

It scares me when things end up at this hub.....most of the time they end up getting lost or my…read morepackage ends up weeks late

I went to drop off a prepaid return for TikTok that did NOT require a label or packaging. This…read moregentleman (inserts sarcasm) wanted me to pay for packaging that the provided QR code stated was not needed. He described himself as the OWNER of this franchise location when I questioned his ability to follow instructions. After a brief back and forth on what I was not paying for vs what was provided, he eventually allowed me to leave the item and provided me a receipt. I've never had this issue when I've dropped items off at this location on previous visits.

The personnel is very unengaging, unfriendly and uninviting. No matter how the customer attempts to…read moreengage, they remain so stone faced. The younger gentleman is somewhat more accommodating. This displayed persona is displayed routinely. They must remember that they remain in business because of customers patronizing them. A pleasant smile and saying "you're welcome " after a customer says "thank you & have a nice day", cost NOTHING!!!

Ghetooooooo as I don't even know what. Staff is ghetto, facility is dirty, you can hear…read moreinappropriate conversations going on in the back, they don't even speak to the line of 20 people standing and say what the hold up is. They leave the line for so long it's just incredibly ghetto and unprofessional.

Here we are 9 minutes till closing and one of the two agents looks just to say "OMG we are closed,…read morewhy do you all wait to the last minute to come on in," that's horrible customer service USPS!

Let me tell you. The customer service here is exceptional…read more This was my first time in here. Quetta helped me today. All 3 employees were wonderful to the customers, patient, quick, kind and efficient. Oh and the UPS gospel jazz music adds a wonderful vibe to this location! Bravo UPS!!!

Very nice location by the Ritchie shopping center area located near a Starbucks and other nice…read morerestaurants. It is a smaller location than what I'm use to, but the employees were really friendly and got me in and out quickly. It's about 20 minutes from my house, but will definitely come back when I need their services again!

If I could give this place 0 stars, I would. I stopped by this location to ship some packages for…read morework. An older gentleman (in the attached picture) was running the operation (I think he was the owner). When I tell you this man was extremely RUDE, seemed hard of hearing, and didn't have an ounce of customer service experience in his body. I was seconds from walking out. However, it was raining, and I had other things on my to-do list. This place was not welcoming AT ALL! The rep was very stern and unfriendly. The establishment had an eerie feel. Save yourself time and visit another shipping center!!!

I stop by this Pack & Ship Center frequently to drop off my FedEx packages, and it's always such a…read moresmooth process. I'm usually in and out in no time, which makes it really convenient when I'm on a busy schedule. The staff is friendly, the service is efficient, and I appreciate how easy they make it to get my packages on their way.